- Capgemini (New York, NY)
- Architect - Contact center Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll ... as Genesys Cloud, Amazon Connect, NICE CXone, Five9, or Cisco Webex Contact Center . * Architect omnichannel experiences across voice, chat, messaging, email,… more
- Amazon (New York, NY)
- …business. The Amazon Connect Specialist Team is made up of deep CX and Enterprise Contact Center domain experts who work directly with our customers to solve ... resources - 5+ years of experience building integrations across WFM, CRM, and contact center solutions or experience with communications protocols and APIs such… more
- Amazon (New York, NY)
- …Engineering, related field, or equivalent experience - 5+ years of experience as a contact center technology architect , enterprise IT Architect or ... senior contact center developer working with leading contact center technology platforms and applications, such as Amazon Connect, Avaya, Cisco, Genesys,… more
- Capgemini (New York, NY)
- …Microsoft Dynamics, and integrating with policy admin systems (eg, Guidewire). * Architect omni-channel experiences including contact center , customer ... Solution / Enterprise Architect Choosing Capgemini means choosing a company where...Strategy & Innovation * Drive innovation in CRM and contact center technologies, including AI/ML, voice analytics,… more
- Amazon (New York, NY)
- …real world problems with significant impact? The Generative AI Innovation Center helps AWS customers implement Generative AI solutions and realize transformational ... and make plans for launching solutions at scale. The GenAI Innovation Center team provides guidance on best practices for applying generative AI responsibly… more
- Capgemini (New York, NY)
- …and employee journeys. * Ensure CRM solutions are integrated with ERP, contact center , MarTech, portals, and analytics platforms. Leadership & Governance ... CRM Architect Choosing Capgemini means choosing a company where...assistance or accommodation, please reach out to your recruiting contact .Click the following link for more information on your… more
- Amalgamated Bank (New York, NY)
- …work model does not apply to, and daily in-person attendance is required for, the contact center , branch service roles, and general services where the work to be ... Amalgamated Bank is seeking a MuleSoft Integration Architect position who will be accountable for analyzing and designing Integration and Interoperability domain… more
- Capgemini (New York, NY)
- **About the job you're considering** As the Azure Application Modernization Presales Architect , you will play a pivotal role in shaping and driving the next wave of ... large migrations within Capgemini's Cloud Center of Excellence. You will lead the design, development, and deployment of scalable Application Modernization… more
- Kyndryl (New York, NY)
- …projects-on time, within scope, and on budget. As the primary point of contact for clients and internal teams, you'll drive execution, manage risk, and ensure ... evolve horizontally into other technical or non-technical areas such as Technical Service Architect , or you can move vertically to become a senior project manager or… more
- Amazon (New York, NY)
- …this is the place for you! In this role, you'll be at the center of AWS's sales strategy, partnering across the Specialist Sales organization to architect ... solving, and possess strong attention to detail. Key job responsibilities * Architect and execute a global Specialist Sales resource investment model, a mechanism… more
- Mizuho Corporate Bank (New York, NY)
- …Mizuho as the AI, Analytics & RPA Intake Lead! Mizuho AI and Analytics Center of Acceleration team are seeking a highly skilled and motivated Demand Intake Manager ... and RPA initiatives. Key Responsibilities: + Serve as the primary point of contact for stakeholders submitting AI, analytics, and RPA use cases. + Establish and… more
- Capgemini (New York, NY)
- **About the job you're considering** As the Azure GenAI Lead and Architect , you will play a pivotal role in shaping and driving the generative AI strategy within ... Capgemini's Cloud Center of Excellence. You will lead the design, development,...aligned with business goals and industry best practices. + Architect scalable GenAI solutions for various applications, including cloud-native… more
- Amazon (New York, NY)
- …trends in collaboration with our sales and partner teams to propose, architect , and implement transformational solutions for customers. We make customer success a ... as an enabler. Amazon Q Strategists are dynamic professionals who architect and propel customer success, expertly guiding organizations from initial proof-of-concept… more
- Amazon (New York, NY)
- …for helping customers achieve their full potential? Do you have the business savvy, Contact Center background, and sales skills necessary to help position AWS as ... Organization (WWSO) Connect team as a GTM Specialist Solutions Architect ! The Worldwide Specialist Organization (WWSO) is part of...Team is made up of deep CX and Enterprise Contact Center domain experts who work directly… more
- Amazon (New York, NY)
- …You will also be deeply familiar with legacy IT environments, with data center economics including data center migration and refresh cycles, with common ... when compared to a traditional on-premises or co-located data center environment for our HCLS customers * Prepare and...such as AWS Certified Cloud Practitioner or AWS Solution Architect Associate - Master's degree Amazon is an equal… more
- Palo Alto Networks (New York, NY)
- …validation and PoV win rates within your assigned specialization area + Architect solutions that will help our customers strengthen and simplify their security ... RFIs/RFPs while serving as the main technical point of contact for Cortex + Position Palo Alto Networks or...and/or endpoint environments + Solid understanding of Security Operations Center processes + Experience working with customers, with a… more
- Palo Alto Networks (New York, NY)
- …with your Account Managers and the local partners within your territory + Architect and propose validated solutions which address the identified SD-WAN and security ... and learning to maintain technical leadership of applicable technologies (data center , SDN, public cloud, security, networking, etc.) + Understand and effectively… more
- Zoom (New York, NY)
- …for the enterprise, and today help people communicate better with products like Zoom Contact Center , Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom ... you can expect We are seeking a visionary marketing leader to architect and drive our integrated Brand-to-Demand strategy. This leader will orchestrate high-impact… more
- Amazon (New York, NY)
- …engines, product search, eCommerce fraud detection, and large-scale optimization of fulfillment center operations. The AWS Industries Team at AWS helps AWS customers ... to non-experts - AWS Professional level certifications (eg, Solutions Architect Professional, DevOps Engineer Professional) preferred Amazon is an equal… more
- Amazon (New York, NY)
- …Specialist GenAI within the AWS Specialists & Partners (ASP) Customer Success Center of Excellence org, you will drive enterprise adoption and measurable customer ... services by developing and executing comprehensive customer success strategies. You will architect the frameworks, programs, and playbooks that enable AWS teams and… more