- Mastercard (New York, NY)
- …services that help people, businesses and governments realize their greatest potential._ **Title and Summary** Customer Success Team Lead The CS Team ... Lead will assume responsibilities of a Senior Customer Success Manager, with additional managerial responsibilities...with customers and internal colleagues Managing our multicultural, multilingual Customer Success Team in the… more
- DoorDash (New York, NY)
- About the Team The Client Success Team Lead will play...+ Help shape the vision and strategy for our customer success team at DoorDash for ... influence initiatives, projects, and our product roadmap. As Client Success Team Lead , you will...to ensure a best-in-class onboarding experience. + Serve as customer advocate by representing the customer 's voice… more
- ADP (New York, NY)
- …in this role, you will leverage your process and data-oriented mindset and passion for customer success to build out new processes and procedures that make our ... **ADP is hiring a Lead Client Success Operations Manager.** In...or equivalent in education and experience + Passion for customer success and designing processes that scale… more
- Amazon (New York, NY)
- Description The Senior Manager of Customer Success is responsible for leading a team of technical and non-technical professionals focused on driving ... including public sector. Key job responsibilities - Oversee a team of customer success managers,...customer projects, ensuring alignment on requirements, timelines, and success metrics. - Lead the end-to-end pre… more
- Amazon (New York, NY)
- …rearchitecting critical processes to leverage the capabilities of Gen AI. AWS Amazon Q Customer Success Team (Q-CST) members leverage their deep knowledge of ... partner teams to propose, architect, and implement transformational solutions for customers. We make customer success a reality using AWS Gen AI services as an… more
- Amazon (New York, NY)
- …be a member of the Consumables Category team , and the designated Sr. Customer Success Mgr supporting one to four Selling Partners within the Consumables ... The Amazon Vendor Services organization is seeking a Senior Customer Success Manager to shape the future...strategy. * Lead a meeting with your Customer and internal Amazon team members to… more
- Mount Sinai Health System (New York, NY)
- …York, NY 10017 We're looking for a seasoned and strategic **Senior Customer Success Manager** to join our high-performing team leading the way in digital ... healthcare settings. + Experience managing or mentoring junior customer success managers, supporting their growth, and driving team -wide process… more
- Mastercard (New York, NY)
- …and drive adoption and growth. Role & Responsibilities Lead a global customer success team focused on client satisfaction, retention, adoption, and ... Yield by Mastercard is seeking a Vice President of Customer Success to lead and...long-term partners. You'll be responsible for fostering a high-performing team culture, delivering world-class client experience, and driving measurable… more
- Amazon (New York, NY)
- … Management on the Household Essentials team , you will lead a team of Customer Success Managers responsible for influencing growth across the ... Key job responsibilities * Create business and operational objectives for your Customer Success team . You'll drive the creation and execution of… more
- Amazon (New York, NY)
- …Product Development & Execution: * Lead end-to-end product development for customer success tooling initiatives * Design and implement unified customer ... Description As Principal Product Manager of Customer Success Tooling within the AWS...with data visualization and business intelligence tools About the team Why AWS? Amazon Web Services (AWS) is the… more
- Amazon (New York, NY)
- …resources from our partner community, Professional Services, AWS account teams, and Connect service team members to drive customer success . A CSS will run ... provide value as we increase retention and expand the customer 's footprint on AWS. The team guides...AWS. A day in the life The Amazon Connect Customer Success Specialist (CSS) will create a… more
- Amazon (New York, NY)
- …broad stakeholder groups? Strategic Customer Engagements (SCE) is seeking a senior Deal Lead to drive engagement and lead the various critical phases of the ... on the competitive situation, create an actionable strategy, and lead engagement with the customer . Structure: You...able to bring to closure, in partnership with the customer and partner/account team and legal teams,… more
- MongoDB (New York, NY)
- …and Toyota, trust MongoDB to build next-generation, AI-powered applications. Individuals in the Customer Success Manager role have a passion for technology and ... will have** + 7+ years experience working in a Customer Success , Account Management, Client Services or... outcomes; including deciding when to include our executive team or c-suite in customer escalations, how… more
- Cisco (New York, NY)
- …with a diverse range of Customer Experience (CX) resources, including Customer Success Specialists (CSS), Renewals teams, and Partners. Your role involves ... you to leverage the expertise and support of various team members to achieve shared goals and deliver exceptional...exceptional value to our customers. Your Impact As a Customer Success Manager, you play a crucial… more
- IBM (Armonk, NY)
- …Cloud cost optimization, and scaled Agile software. As a member of the global team within Apptio's Customer Success (Post Sales) department you will ... and initiatives. Common collaboration teams include Product Management, Product Marketing, Customer Success Senior Leaders, Education, and every level in… more
- Mastercard (New York, NY)
- …and governments realize their greatest potential._ **Title and Summary** Senior Specialist, Customer Success - Open Banking Who is Mastercard? Mastercard is ... that unlocks priceless possibilities for all. Overview The Client Success team is looking for a Senior...Lead and manage the end-to-end lifecycle of client success , from onboarding to growth, ensuring alignment with client… more
- EPAM Systems (New York, NY)
- …resources. Req.#550050164 **\#LI-DNI** **Responsibilities** + Lead , mentor, and manage a team of customer success professionals, project managers, and ... leader of leaders, who will work alongside a dynamic team to identify complex business problems and create solution-oriented...across many stakeholders in the construct of delivering overall success for the customer + Develop effective… more
- Celestica (New York, NY)
- …operational experience to systemically and expediently drive issues/escalations resolutions. Customer Success Engineer engages with customers to understand ... and server products to resolve field issues. + May lead a multi-functional work group or project team...reports and documentation. Establish KPIs for tracking progress and success of the account/ Customer Success… more
- Google (New York, NY)
- …You bring a passion for sales, knowledge of online media, and commitment to maximize customer success . You act like an owner, move with velocity through change, ... you'll play a critical role in the way Large Customer Sales goes to market and achieves its most...marketing implications to accelerate client's growth. + Support the team 's Research Lead in development of Government… more
- Meta (New York, NY)
- …our models and all of its functionality.We are seeking an experienced Customer Success Manager to join our team , focused on enabling our strategic channel ... AI and empowering businesses to unblock their full potential. **Required Skills:** Customer Success Manager, AI Partnerships Responsibilities: 1. Own a pipeline… more