- IBM (New York, NY)
- …heart of IBM, where growth and innovation thrive. **Your role and responsibilities** The Senior Strategic Customer Success Advisor will be responsible ... role you will partner with Account Management (sales), the Customer Success Manager and other partners assigned...other partners assigned to the account to foster long-term strategic relationships to ensure every customer realizes… more
- Amazon (New York, NY)
- Description The Strategic Account Services (SAS) organization is seeking a Luxury Beauty Senior Customer Success Manager to shape the future of the ... program. The Senior Customer Success Manager drives...not defined. Able to make tradeoffs between short term customer needs and longer-term strategic investment. *… more
- American Express (New York, NY)
- …safeguards for the business. **How will you make an impact in this role?** The Senior Manager, Strategic Projects is a role that will drive GCS business-critical ... to be an exciting and fast-growing segment. To maintain success , accelerating sales and driving profitable charge volume growth...of expected outcomes. The role will report to the Director- Strategic Projects, TAG based in New York and will… more
- MongoDB (New York, NY)
- …success plan + Work on strategic internal projects to help build the Customer Success program; our expectation is that anyone in this role has strong ... MongoDB to build next-generation, AI-powered applications. Individuals in the Customer Success Manager role have a passion...in this role you will** + Work as a strategic advisor to your customer providing them… more
- Ricoh Americas Corporation (New York, NY)
- ** Strategic Senior Technology Specialist** Position Profile The Strategic Senior Technology Specialist is responsible for executing the core equipment ... and basic services strategy within assigned Strategic and Enterprise accounts, in collaboration with the Client Executive. **Key Responsibilities** + Partner with… more
- Amazon (New York, NY)
- …marketing professional to join the Global Sports Marketing team at AWS. As Senior Manager, Sports Marketing, you will manage a significant sports League partnership ... work with cross-functional teams to drive brand awareness, lead generation, and customer engagement. This role offers an exciting opportunity to merge AWS solutions… more
- EPAM Systems (New York, NY)
- …Req.#550050164 **\#LI-DNI** **Responsibilities** + Lead, mentor, and manage a team of customer success professionals, project managers, and other PMO staff + ... Client and Delivery Leader with a passion for leading strategic initiatives that make a huge impact? We are...across many stakeholders in the construct of delivering overall success for the customer + Develop effective… more
- Amazon (New York, NY)
- …customers successful migration to AWS. A day in the life The Amazon Connect Customer Success Specialist (CSS) will create a matrix environment with resources ... planning and supporting major workload migrations. You will translate strategic initiatives in the account plan into executable actions,...account teams, and Connect service team members to drive customer success . A CSS will run attach… more
- DoorDash (New York, NY)
- …we influence every element of our merchant partners' business, from marketing, to customer experience, to operations and beyond. About the Role "DCP" fulfillment is ... DoorDash. Merchants with existing delivery fleets represent a significant strategic opportunity to the business. As a direct owner...Entrepreneurial - Aren't afraid of failure, and have demonstrated success in the face of roadblocks + Humble -… more
- Amazon (New York, NY)
- …to the essentials while building consensus across broad stakeholder groups? Strategic Customer Engagements (SCE) is seeking a senior Deal Lead to drive ... through innovative pricing strategies. The organization comprises two specialized teams: Strategic Customer Engagements, which guide transformative deals with… more
- WTW (New York, NY)
- …Economics, or related field. + 2-5 years of proven experience in client success , customer service, or a technical support environment, preferably within the ... **Description** As a Senior Associate, you will be the primary point...teams to deliver tailored solutions. You'll also monitor client success metrics, share insights with product and research teams,… more
- Indeed (New York, NY)
- …for job seekers. (*Comscore, Total Visits, March 2024) **Day to Day** As a Senior Client Success Specialist you will communicate directly with advertising agency ... and existing client accounts, ensuring campaigns are hitting their strategic targets. You will monitor and manage employer content...best optimize clients' accounts and set them up for success . Use Indeed data and your expertise in the… more
- OTC Markets Group Inc (New York, NY)
- OTC Markets Group Inc VP, Customer Success Manager - Corporate Services OTC Markets Group - New York, NY - Full Time OTC Markets Group Inc., operator of premier ... US financial marketplaces, is seeking a VP, Customer Success Manager to join our Corporate...deep understanding of client needs. + Develop and execute strategic plans for managing client relationships with clear and… more
- Amazon (New York, NY)
- …customer journey optimization - 7+ years of experience in customer success , business value consulting, or strategic advisory roles - Experience working in ... exceptional Customer Value Lead for the AWS Customer Success Center of Excellence (CS COE)...Synthesize and present value realization frameworks and concepts to senior stakeholders (at customers and partners) - Collaborate with… more
- Amazon (New York, NY)
- …through innovative pricing strategies. The organization comprises two specialized teams: Strategic Customer Engagements, which guide ** transformative deals with ... & Experiences, which scales and optimizes pricing solutions across our diverse customer base. Within GDSP, you will develop deep expertise in cloud economics,… more
- Microsoft Corporation (New York, NY)
- …Leads technical teams for driving opportunities including Specialist Team Unit (STU), Customer Success Unit (CSU), and others, as necessary. Leads efforts ... and fuel Microsoft's growth. The DIB OU will directly manage and accelerate strategic and major DIB accounts across Microsoft Customer and Partner Solutions… more
- Amazon (New York, NY)
- …AWS best practices developed over thousands of engagements to work backwards from the customer strategic objectives, help design the customer cloud journey, ... customer outcomes. You will earn trust at all levels of the customer organization and identify strategic opportunities, cloud use cases, establish roadmaps… more
- Justworks (New York, NY)
- …You'll work closely with senior leadership across Sales, Self Service, Customer Success , Partnerships, and Product to ensure our technology investments align ... Senior Manager, Revenue Operations, RevTech New York, New...responsible for optimizing our revenue technology ecosystem across all customer -facing teams. You'll drive the strategic vision… more
- Amazon (New York, NY)
- …will drive process improvement to gain efficiency and foster collaboration. The Senior Account Manager's strategic digital expertise and influence is considered ... will drive process improvement to gain efficiency and foster collaboration. The Senior Account Manager's strategic digital expertise and influence is considered… more
- Omnicell (New York, NY)
- …new products, selling add-on and replacement solutions, and laying the foundation for customer success . + **Execute** : Meet assigned goals for quota attainment, ... liaison for the customer . **How You'll Elevate at Omnicell** At Omnicell, success isn't just about what you achieve-it's about how you achieve it. We embed… more