- Highmark Health (Springfield, IL)
- …and/or in person from individual members, groups, providers and brokers in a customer service center. Troubleshoots and resolves customer complaints. Ensures ... + None **Preferred** + None **EXPERIENCE** **Required** + 6 months of Customer Service in a customer facing role **Preferred** + Customer… more
- Wolters Kluwer (Springfield, IL)
- ** Customer Service Representative (Change of...Service and work under the leadership of the Associate Director, Customer Service . This role ... |** **FCC | CT Corporation System Wolters Kluwer** **Job Description** As a ** Customer Service Representative (Change of Agent)** , you will play a crucial… more
- Cognizant (Springfield, IL)
- ** CUSTOMER SERVICE REPRESENTATIVE (remote)** This is a remote position open to any qualified applicant in the United States. Due to our expansive growth, we ... in customer service including six months in a lower-level customer care representative role. Understanding of the insurance industry, electronic claims,… more
- Humana (Springfield, IL)
- …with the acquisition or retention of customers. The Sales Support Representative 3 performs advanced administrative/operational/ customer support duties that ... Representative 3 processes sales and invoices so that customer orders paid accurately and on time. Drafts sales...to protect member PHI / HIPAA information Any Humana associate who speaks with a member in a language… more
- Merck (Springfield, IL)
- …Account Management, Adaptability, Animal Health Care, Customer Experience Design, Customer Experience Management, Customer Service , Data Analysis, ... understand practice structure, business model, key influencers (Owner/Practice Manager/Key Tech/ Associate Vet/Front office staff), customer needs and identifies… more
- CenterWell (Springfield, IL)
- …problem solving and with a goal of first call. **Required Qualifications** + Strong customer service skills with an emphasis on written and oral communication to ... and help us put health first** The Inbound Contacts Representative represents the company by addressing incoming telephone, digital,...(1) year of previous experience working in an inbound customer service call center. + High school… more
- Ross Stores, Inc. (Springfield, IL)
- …in specific situations, if performance of these tasks will help achieve our Customer service and operational goals\. **ESSENTIAL FUNCTIONS:** + Understands that ... and development for our teams\. **GENERAL PURPOSE:** The Retail Associate is responsible for ensuring our Customers have a...efficient responses to Customers at all times\. Responds to Customer Service calls immediately\. Handles all … more
- Walmart (Taylorville, IL)
- …improvement opportunities. Ensures the removal of barriers to delivering exceptional customer /member value, service , and support. Execution and Results: Optimize ... of decisions. Accurately forecasts growth, costs, and business challenges. Customer /Member Centered: Promote a Customer /Member-Focused Environment: Creates and… more
- Ross Stores, Inc. (Springfield, IL)
- …maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness\. + As a ... fire alarm systems as scheduled\. Responds to after\-hours alarms when requested\. ** Customer Service :** + Treats all Customers, Associates, and other leaders… more
- Humana (Springfield, IL)
- …opportunities **What you need for success! - Required Qualifications** + Prior customer service or operations work experience + Prior experience utilizing ... Qualifications** + Prior experience handling high numbers of calls providing excellent customer service + Military, healthcare/managed care, banking or related… more
- CenterWell (Springfield, IL)
- …communication skills both written and verbal + Applied knowledge of insurance processing, customer service or call center processes and practices + High speed ... Representative 2 performs varied activities and moderately complex administrative/operational/ customer support assignments. Performs computations. Typically works on semi-routine… more
- Humana (Springfield, IL)
- …projects to enhance the workflow and success of the Call Center* Assist Customer Service team with claims research/resolution*Assist with new hires training ... and billing platform differences (PD vs. FFS) from hospice to hospice.Assist Customer Service team with claims research/resolution via dispensing systems, PBM… more
- Medtronic (Springfield, IL)
- …support to assist the Region in meeting Cardiac Ablation Solutions sales and customer service objectives. + Represents Medtronic CAS during ablations procedures ... experiences as our patients. We look for candidates who will meet our customer expectations by striving without reserve for the greatest possible reliability and… more
- Pfizer (Springfield, IL)
- …and Key Opinion Leaders (KOLs). The Health & Science Specialists should possess customer , market and business acumen combined with strong product and disease state ... promotional and strategic business development and management skills and in-depth customer engagement expertise in both virtual and in-person settings, utilize a… more
- Pfizer (Springfield, IL)
- …Activity * Small Business Owner or other Entrepreneurial experience, Marketing, Customer Service and/or Account Management * Relevant Healthcare/Scientific roles ... science and risk-based compliant quality culture is innovative and customer oriented. Whether you are involved in manufacturing, testing,...in one or more of the following OR an associate 's degree with 6+ years of experience; OR high… more
- Medtronic (Springfield, IL)
- …or exceed sales goals within all CAS products. + Develop and cultivate customer relationships resulting in incremental business. + Work in partnership with Account ... Collaborate and strategize with local sales team to conduct customer training for mapping and other CA Solutions products....the region. + Serves as an effective Medtronic CAS representative to physicians and support staff regarding Medtronic CAS… more
- Cognizant (Springfield, IL)
- …with their outstanding balance accounts to secure payment while providing exceptional customer service and maintaining positive customer relationships. ... **Essential Functions** . Handle inbound calls as a representative of the hospital to arrange debt repayment based...other activities and responsibilities as assigned. . **Competency** . ** Customer Service Skills** : Ability to manage… more
- CenterWell (Springfield, IL)
- …telephonic nurse position **Essential Functions:** + Act as CenterWell Home Health representative in supporting patients who have been discharged from service ... patient options and education including but not limited to sites of service , specialty offerings, post-acute care, and other related questions. Appropriately handle… more
- Raising Cane's (Springfield, IL)
- …closing shifts and everything in between. Whether you have experience as a customer service associate , retail team member, cashier, restaurant server, ... cook, drive thru cashier or any other restaurant or service -oriented role - we have a position for you....: The intellectual and physical demands described below are representative of what must be met by Crewmembers to… more