- ASM Research, An Accenture Federal Services Company (Springfield, IL)
- …to ensure adequate coverage and most effective, efficient use of Contact Center Triage Consultants + Possesses strong customer service skills, knowledge ... customer service standards + Oversees functions of Customer Contact Center to include assigning staff...years' experience in supervisory or leadership position in a call /contact center . Minimum of 3 years full-time… more
- Sharecare (Springfield, IL)
- …as well as past experience in call center operations. The Center Support Services Manager will demonstrate they are culturally aligned with Sharecare ... affordable for everyone. To learn more, visit www.sharecare.com. **Job Summary:** The Center Support Services Manager is primarily responsible for maintaining… more
- Paylocity (Rochester, IL)
- …Degree + CPP, FPC, APA, and/or SHRM-CP certified + Experience in payroll and/or call center environment + Self-starter with the ability to handle multiple ... customer relationships through fundamental technical expertise. The Account Manager II delivers outstanding customer service by effectively utilizing… more
- Otsuka America Pharmaceutical Inc. (Springfield, IL)
- …from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ###. If you believe you are the victim of fraud ... Specialty Pharmacy Operations We are seeking a detail-oriented and proactive Senior Manager of Pharmacy Operations to support the operational execution of our new… more
- Pearson (Springfield, IL)
- …& efficiency analysis + Industry experience preferred: Healthcare, Finance, Education, Retail, and/or Call Center + Must have expert knowledge in MS Office suite ... that we live by being brave, imaginative, decent, accountable, curious, customer -centric, and collaborative. The following description is intended to describe the… more
- Iron Mountain (Springfield, IL)
- …unique contributions? If so, let's start the conversation. As a Sales Enablement Manager , you will be responsible for empowering our sales teams to achieve higher ... Success is defined as working collaboratively and in lockstep with Sales, Customer Success, Commercial Excellence, and other key stakeholders to increase sales… more
- Otsuka America Pharmaceutical Inc. (Springfield, IL)
- …from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ###. If you believe you are the victim of fraud ... for Otsuka in this therapeutic area. The Senior Product Manager , HCP Marketing ADHD will be responsible for HCP...to improve marketing tactics to maintain a highly motivated customer field team. + Work closely with the base… more
- Otsuka America Pharmaceutical Inc. (Springfield, IL)
- …from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ###. If you believe you are the victim of fraud ... The Patient Nurse Case Manager (PNCM) is a dynamic, field-based role that...environment + Superior organizational and time management skills + Customer service focus and professionalism **Physical Requirements** This role… more
- Otsuka America Pharmaceutical Inc. (Springfield, IL)
- …from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ###. If you believe you are the victim of fraud ... **Job Summary** Manager , Clinical Supply Operations manages Phase I-IV clinical...to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the… more
- Otsuka America Pharmaceutical Inc. (Springfield, IL)
- …from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ###. If you believe you are the victim of fraud ... **Position Summary** The Field Reimbursement Manager (FRM) serves as the subject-matter expert on...to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the… more
- Otsuka America Pharmaceutical Inc. (Springfield, IL)
- …from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ###. If you believe you are the victim of fraud ... **Position Summary** The Senior Manager , Fleet & Samples Operations oversees the execution...to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the… more
- Otsuka America Pharmaceutical Inc. (Springfield, IL)
- …from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ###. If you believe you are the victim of fraud ... **Position Summary** The Senior Manager of Field Technology will lead the design,...to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the… more
- Otsuka America Pharmaceutical Inc. (Springfield, IL)
- …from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ###. If you believe you are the victim of fraud ... the long-term impact to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers… more
- CSL Plasma (Springfield, IL)
- …suitability for the plasma pheresis process. You will report to the Assistant Center Manager . **The Role** + In compliance with Standard Operating Procedures ... **The Opportunity** Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor… more
- Verint Systems, Inc. (Springfield, IL)
- …of Customer /CX experience with multiple types of visitor touchpoints (website, call center , physical store, etc.) + Experience with analytics tools such ... which as requested by customers and communicated by the Customer Success Manager . + Develop recommendations for...clients during a formal presentation either through a conference call or (occasionally) in person. + Provide recommendations for… more
- Republic Services (Springfield, IL)
- …ensure that these customers are serviced, and our promises are kept. + Call Center communication must be updated daily. Continual assessments and communications ... all customers. Additional responsibilities include the oversight of safety, customer experience, and productivity. **PRINCIPAL RESPONSIBILITIES:** + Ensure compliance… more
- Fujifilm (Springfield, IL)
- …supported business units. This role primarily interacts with FUJI Technical Assistance Center (TAC), FUJI customers and other FUJI business units with the ... requires an in-depth evaluation of variable factors which may include customer impact, HCUS business priorities and regulatory requirements. Provides to assistance… more
- Otsuka America Pharmaceutical Inc. (Springfield, IL)
- …from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ###. If you believe you are the victim of fraud ... counseling. **Key Responsibilities** + Manage and oversee nurse case manager teams, incorporating continuing education credit opportunities and licensure retention… more
- GE Vernova (Springfield, IL)
- …The Lead Senior Wind Hub Technician partners and communicates with the Site/Hub Manager to execute on contract requirements and timelines and ensures alignment with ... you will: . Work with site/hub leadership to execute contractual obligations per customer requirements and activities set forth with daily, which include any portion… more
- Fujifilm (Springfield, IL)
- …Overview** The Commercial Development Director, (internally known as Commercial Development Manager ) will be responsible for business development activities and to ... could be the right place for you. From our Bioprocess Innovation Center to our cGMP-compliant manufacturing site, we thrive on collaboration, creativity, and… more