- CAI (Springfield, IL)
- Service Delivery Analyst **Req number:** R6490 **Employment type:** Full time **Worksite flexibility:** Remote **Who we are** CAI is a global technology ... bringing neurodiversity to the enterprise. **Job Summary** We are looking for a motivated Service Delivery Analyst ready to take us to the next level! If you… more
- Prime Therapeutics (Springfield, IL)
- …passion and drives every decision we make. **Job Posting Title** Specialty & Home Delivery Program Claims Analyst - Remote **Job Description** The Specialty & ... Home Delivery Program Claims Analyst is responsible for...collaboratively to provide the highest quality of care and service to our members. If you are looking to… more
- Intermountain Health (Springfield, IL)
- …New York, Rhode Island, Vermont, and Washington._** The Principal analyst is responsible for providing overseeing technical support, configuration, integration, ... lifecycle (eg, selection, implementation, support, archival and decommissioning). The Principal analyst will provide strategic guidance and ensure the alignment of… more
- Prime Therapeutics (Springfield, IL)
- …our passion and drives every decision we make. **Job Posting Title** Sr. IT Systems Analyst - Remote **Job Description** **As a Sr. IT Systems Analyst , you would ... user stories.** You would be responsible for utilizing various delivery methodologies employed by Prime and assist in the...and guidance to less senior members of the Systems Analyst IT team. **Responsibilities** + Manage work direction, lead… more
- ASM Research, An Accenture Federal Services Company (Springfield, IL)
- …of the quality monitoring program and quality assurance escalations for Service Delivery /Contact Centers. Creates, reviews, and finalizes quality documentation ... experience. + 2-5 years of relevant experience in quality monitoring in a Service Delivery /Contact Center environment. **Other Job Specific Skills** + Strong… more
- Highmark Health (Springfield, IL)
- …cross-functional projects and change initiatives involved in the design and delivery of business process solutions, implementation strategies, and control measures, ... 1 - 3 years of experience in a Business Analyst or Business Process Analyst role or...in a related operational area (eg claims, billing, customer service , etc.) **Preferred** + 0 - 1 year in… more
- BrightSpring Health Services (Springfield, IL)
- …other direct support staff, providing training and feedback to ensure high-quality service delivery . + Conduct regular performance reviews and offer professional ... programs. Qualifications : Must be a Board Certified Behavior Analyst (BCBA). Must have experience implementing Applied Behavior Analysis...goals. Qualifications + Must be a Board Certified Behavior Analyst (BCBA) in good standing with the BACB. +… more
- Highmark Health (Springfield, IL)
- …test cases, provide root cause analysis and corrective action plan, verify delivery of customer needs, and ensure quality delivery . Also responsible ... complex projects (which are cross functional, with potential regulatory risk exposure, customer service & financial impacts ). Acts as face to the customer. Resolves… more
- Cushman & Wakefield (Springfield, IL)
- **Job Title** Sr BI Analyst **Job Description Summary** The Business Intelligence team (BI) is responsible for delivery of all data analytics and governance in ... support of both GOS service lines and GOS clients. The Client Data Solution...a technical and business perspective + Focus on client delivery and key stakeholder management + Support the development… more
- SitusAMC (Springfield, IL)
- …and Internal trainings. + Performs both on-site and utilizing VSD (Virtual Service Delivery ). + Demonstrate Upgrade Features, Enhancements, Issue Reviews, and ... as a liaison between SitusAMC and SitusAMC's clients to facilitate the delivery and implementation of SitusAMC software and configuration into client production… more
- Highmark Health (Springfield, IL)
- …Create/execute test cases; Provide root cause analysis and corrective action plans; Verify delivery of customer needs, and Ensure quality delivery . The incumbent ... various roles, including, but not limited to, Scrum Master, Business Technical Analyst , User Interface designer, Capability Manager, or Tester, based upon experience… more
- Evolent (Springfield, IL)
- …the culture. **What You'll Be Doing:** Evolent is seeking a dedicated Application Support Analyst to join our team. In this role, you will be responsible for ... providing subject matter expertise + Organize and coordinate resources to ensure successful delivery of client commitments + Lead or participate in regular weekly or… more
- NTT America, Inc. (Springfield, IL)
- …proper revenue recognition. + Monitor KPIs including subscription renewals, churn, and service delivery costs. + Support the administration, tracking, and ... 20, Discover Rewarding Journeys with Us!** As a **Financial Analyst ** you will report to the Senior Director of...ad hoc financial analysis to support pricing strategies, new service offerings, and investment decisions. + Recommend and implement… more
- CVS Health (Springfield, IL)
- …you will research and consult to improve healthcare data integrity and ensure excellent service delivery . You will resolve data enrollment issues on a daily ... do it all with heart, each and every day. **Position Summary** As an Enrollment Analyst for a Fortune 10 organization, you will impact and support customers in all… more
- CVS Health (Springfield, IL)
- …opportunity to join our PBM Finance Enablement group as a Senior Reporting Analyst within our PBM Customer Reporting team. CVS Health strives to continuously ... analyze data, improve operational efficiency, and deliver outstanding customer service . You will work with a collaborative, close-knit team...in a timely manner so as not to impact delivery * Review MCO/Client Requests with internal and external… more
- Cardinal Health (Springfield, IL)
- …+ Monitors the status of all planned activities and proactively contacts carrier service providers to resolve pickup or delivery issues + Proactively ... customer. Management of transportation assets and systems to gain greater service , cost efficiency and optimization of processes. **OptiFreight(R) Logistics** is an… more
- Health Care Service Corporation (Springfield, IL)
- …about our Employee Referral process!** **Pay Transparency Statement:** At Health Care Service Corporation, you will be part of an organization committed to offering ... and the opportunity you'll have to improve health care delivery in an open, collaborative environment. HCSC is committed...and Blue Shield of Texas, Divisions of Health Care Service Corporation, a Mutual Legal Reserve Company, and Independent… more
- Highmark Health (Springfield, IL)
- …Improvement + Analytical Skills + Problem-Solving + Communication Skills + Presentation Delivery + Customer Service + Strategic Thinking **Language (Other than ... **Required** + 3 - 5 years in a relevant operational area (eg customer service , claims, enrollment and billing, etc.) to include 1 - 3 years of technical… more
- Cardinal Health (Springfield, IL)
- …to Cardinal Health_** Information Technology oversees the effective development, delivery , and operation of computing and information services. This function ... Office products and Lucid Charts/products + Strong preference: Salesforce.com Sales and Service Cloud working knowledge + Working with Managed Packages and External… more
- Public Consulting Group (Springfield, IL)
- …in-person sessions. + Special education including knowledge of IEP goal development, service delivery , compliance, and progress monitoring best practices. + ... public sector. To learn more, visit www.publicconsultinggroup.com . The Sr. Client Service Associate - Progress Track is responsible for the day-to-day operations,… more