- Amherst College (Amherst, MA)
- Office Manager for Care and Accountability Amherst Campus Full Time JR6460 Amherst has taken a leadership role among highly selective liberal arts colleges and ... its student body. The College is similarly committed to enriching its educational experience and its culture through the diversity of its faculty, administration and… more
- Amherst College (Amherst, MA)
- …its student body. The College is similarly committed to enriching its educational experience and its culture through the diversity of its faculty, administration and ... including but not limited to relevant education, training, and experience , tenure status, and other nondiscriminatory business considerations. Amherst College… more
- The Hertz Corporation (Hartford, CT)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience ... success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate… more
- Rubrik (Hartford, CT)
- …and available, no matter the challenges that come your way. **What you'll do:** The Customer Experience Manager is a key role within the Customer ... skilled at swiftly diagnosing and solving complex issues while keeping the overall customer experience at forefront. In a world where data is the lifeblood of… more
- Michaels (Hadley, MA)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - HADLEY, MA Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- Bridgestone Americas (Vernon, CT)
- … experience . + 1 year of service manager or service writer experience . + Problem solving - customer complaints. + Aptitude to manage inventory, ... repair knowledge with your exceptional people skills, you'll manage customer relationships and frequently serve as a liaison between...will provide you: + A supportive and engaging onboarding experience to ensure a smooth transition into our team.… more
- Acxiom (Hartford, CT)
- The Consultant - Customer Success Manager (Adobe Practice) performs client relationship management, value measurement execution, and stakeholder engagement ... within consulting engagements. The Customer Success Manager supports client Value Realization...templates and tools **QUALIFICATIONS** **Required** + 2-4 years of Customer Success or Account Management experience in… more
- UKG (Hartford, CT)
- …by leveraging sales management teams, executive sponsors, and in-person meetings. * Customer Experience : Ensure positive customer experiences through ... the Role:** We are seeking a dynamic and strategic Customer Account Manager to join our team....hours. **About You:** **Basic Qualifications:** * 2+ years successful experience in account management, sales, customer success,… more
- ISC2 (Hartford, CT)
- …with internal operations, instructors, and vendors to guarantee a seamless customer experience . **Account Operations** + Oversee the **day-to-day management** ... connectedness that empowers all of our successes. Learn more. **Position Summary** The Customer Success Account Manager is responsible for driving customer … more
- NTT America, Inc. (Hartford, CT)
- …and work with cross-functional teams to drive initiatives that enhance the customer experience . **Revenue Growth and Business Impact** + Proactively identify ... or 20, Discover Rewarding Journeys with Us!** The **Principal Customer Success Manager ** is an experienced and...Bachelor's degree required; advanced degree (MBA or equivalent) preferred. ** Experience :** + 10+ years of customer success,… more
- Datavant (Hartford, CT)
- …of customer -centricity **What You Bring To The Table:** + 7+ years experience in healthcare technology and customer facing roles (required) + Proven ability ... customer stakeholders + Seasoned strategic program and project manager focused on connect the dots thinking that puts...one or more of the following areas (required): + Experience working within RWD health analytic companies, CROs, or… more
- RTX Corporation (Windsor Locks, CT)
- …rapidly evolving global market. Our Power and Controls division is searching for a Senior Customer Value Stream Manager to lead a major program within the Engine ... production programs, including ownership of P&L responsibilities and direct customer engagement. + Experience with ECS products,..._Collins site with other colleagues you interact with, your manager will discuss whether there is a degree of… more
- Principal Financial Group (Hartford, CT)
- **What You'll Do** As a **Relationship Manager ** within our TPA Customer Care area, you will play a pivotal role in developing and nurturing deep relationships ... financial security accessible to all. Our mission, integrity, and customer focus have made us a trusted leader for...Are** + Bachelor's degree or 8 years of equivalent experience required and 4+ years retirement industry experience… more
- Travelers Insurance Company (Hartford, CT)
- …a Claim Director, XM. **What Will You Do?** + Execute and implement customer experience strategies within a specific discipline (research, design, culture) ... across various business initiatives, collaborating with cross-functional teams to ensure customer experience insights are effectively integrated into both… more
- Walgreens (Springfield, MA)
- …technicians. Makes decisions regarding performance management including discipline and termination. ** Customer Experience ** + Engages customers and patients by ... manner and answers non-clinical questions to ensure a positive customer experience . Models and shares customer...efficient workflow. + At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records… more
- Walgreens (Springfield, MA)
- …teams are engaged and performing their responsibilities to achieve company deliverables. ** Customer Experience ** + Engages customers and patients by greeting ... operations of the Pharmacy and Retail Store. Supports Store Manager with the overall operation of the store to...timely manner and answers questions to ensure a positive customer experience . Models and shares customer… more
- Aveanna Healthcare (West Springfield, MA)
- Care Experience Manager ApplyRefer a FriendBack Job...equivalent work experience + 2+ years of experience in sales, customer service, or a ... individuals, helping them thrive in the comfort of their homes. As aCare Experience Manager (CEM), you'll play a vital role in supporting both our clients and… more
- CVS Health (Windsor, CT)
- …focus on excellent customer service. Under the supervision of the Store Manager , the Operations Manager will maintain an engaged, productive store team ... Employee staffing, training, and development + Financial management + Customer service leadership Unlike the Store Manager ...at the store when they arise **Preferred Qualifications** + Experience as a retail manager or supervisor… more
- Wells Fargo (Bloomfield, CT)
- …customer engagement process, coaching to specific behaviors that lead to an enhanced customer experience and drive growth in the business, while also driving ... help customers succeed financially + Resolve low to moderately complex issues regarding the customer and employee experience , risk, and growth of the team and… more
- Cartamundi (East Longmeadow, MA)
- …Partner closely with Business Development and Customer Service to manage the customer journey and ensure a smooth onboarding experience . + Facilitate regular ... why we live different, play different. The Manufacturing Project Manager will be responsible for leading a high-visibility initiative...focused on onboarding a new Trading Card Game (TCG) customer and launching a new product line. This project… more
