- Michaels (Washington, DC)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - DC-SILVER SPRING, MD Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- Nutanix (Washington, DC)
- …empowering environment. This role will also support the Intel Community (IC), and this Customer Experience Manager will require a TS/SCI-CI poly, a security ... an experienced professional with a strong technical background in customer experience and a deep-seated passion for...to sensitive compartmented information OR an (SCI) Top Secret/SCI Full Scope Poly security clearance. **About the Team** At… more
- Capital One (Mclean, VA)
- Senior Project Manager , Product Operations - Customer Support Experience **Senior Project Manager , Product Operations - Customer Support ... Experience ** As a Senior Project Manager of Product Management at Capital One, you will... Success team in Enterprise Data is reimagining the customer support experience for our internal customers… more
- Capital One (Mclean, VA)
- Price Comparison Customer Experience Product Manager , Shopping (Remote-Eligible) We are looking for an Alerts Price Drop Send Optimization Product Manager ... quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and… more
- Amazon (Arlington, VA)
- …and drive data-driven improvements that increase builder adoption and enhance customer experience outcomes. - Identify and mitigate risks proactively, ... Description We are seeking a Senior Program Manager to lead and evolve Amazon's Working Backwards...resource allocation challenges across program components. About the team Customer Experience and Business Trends (CXBT) is… more
- Amazon (Arlington, VA)
- …cloud computing easier and more cost effective for developers. On the EC2 Capacity Customer Experience (CCX) team within AWS, our mission is to ensure the ... searching for a passionate, driven, and talented technical program manager to plan customer capacity within our...with the ability to drive significant impact on the customer experience as well as the business.… more
- Capital One (Mclean, VA)
- …and technology side. This product manager will lead massive efficiencies and customer experience improvements and will help in designing full stack ... Manager , Product Management - Customer Services...alignment **Basic Qualifications:** + At least 3 years of experience working in Product Management + Currently has, or… more
- Marriott (Bethesda, MD)
- …tools. **CORE WORK ACTIVITIES** * Contribute to improve the online and offline customer experience , create engaged customers, and facilitate organic growth by ... degree from an accredited university. * 5+ years of relevant professional experience in supporting/working alongside of customer service preferably within a… more
- DXC Technology (Washington, DC)
- …the Enterprise Technology Stack to drive new levels of performance, competitiveness, and customer experience . Learn more about how we deliver excellence for our ... closely with cross-functional teams to deliver a seamless, impactful customer experience across web and mobile. **Key...compensation range for this position is $114,200 - $212,000. Full -time hires are eligible to participate in the DXC… more
- Amazon (Arlington, VA)
- …on how to improve business input metrics that drive growth and improve end customer experience . Identify what is hindering growth, develop solutions, and test ... Description The Amazon Vendor Services organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior Customer … more
- PNC (Washington, DC)
- …committed to results, in an inclusive and high-performing culture. As the Senior Marketing Manager for Customer Loyalty and Rewards, you will be responsible for ... serve. We are all united in delivering the best experience for our customers. We work together each day...contribute to the company's success. As a Senior Marketing Manager , within PNC's Retail Growth Marketing organization, you will… more
- Capital One (Mclean, VA)
- Manager , Product Management - Customer Core and Identity Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, ... finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and… more
- Amazon (Arlington, VA)
- …external BPO partners and collaborate with internal Amazon teams to enhance the customer experience . You will demonstrate strong commercial judgement as well as ... Customer Service (CS) organization. As a Vendor Operations Manager for Kuiper, you will own and be responsible...plans, including plans to deliver flexible capacity Innovation & Customer Experience : - Maintain exceptional customer… more
- GovCIO (Bethesda, MD)
- **Overview** GovCIO is currently hiring for an Operations/ Customer Service Delivery Manager for our NIH-CIT proposal. This position will be located in Bethesda, ... manager to plan, develop, and engage in a customer outreach effort to communicate and collaborate on ...with 8-12 years (or commensurate experience ) + Experience overseeing a team of customer liaisons… more
- Google (Reston, VA)
- …including data platform, AI/ML and infrastructure. + Experience as a pre-sales manager or technical customer -facing people manager within a professional ... equivalent practical experience . + 10 years of experience with cloud native architecture in a customer...a US Government Top Secret Security Clearance. As a Customer Engineering Manager , focused on the Cloud… more
- Amazon (Arlington, VA)
- …most adopted cloud. Join us and help us grow. AWS is seeking a Sr Customer Solutions Manager (CSM) team for the Digital Native Business segment. This group ... AWS cloud. As an Amazon Web Services (AWS) Sr. Customer Solutions Manager , you will be...benefits, and successful program completion - 4+ years of experience in a customer -facing role, engaging with… more
- Logitech (Washington, DC)
- …Logitech's E-commerce (DTX) team is seeking an experienced Customer Engagement & CDP Manager to lead efforts to unlock the full revenue potential of our ... of customer data flows, governance, and activation for personalized customer engagement campaigns. + AI Knowledge: Experience integrating AI-driven tools… more
- Capital One (Mclean, VA)
- Principal Project Manager - Customer Protection (Hybrid) As a Project Manager at Capital One, you will drive strategy and execute on high priority projects ... new processes and systems that will reduce fraud risk or improve customer and/or Associate experience . **General Responsibilities:** + Leading moderate to… more
- Amazon (Arlington, VA)
- …success in driving growth for your Customers and (2) evaluate the quality of the end- Customer experience . Use these metrics to guide your work and uncover hidden ... long-term strategic impacts on customers and businesses? As a Manager , Customer Success Management on the Household...the businesses of Amazon's top vendor partners while improving end- customer and vendor experience . You will guide… more
- US Marine Corps (Quantico, VA)
- …problems are resolved. Communicates any outstanding problem resolution issues with the Experience Manager . Understands and articulates all MCX value stories, ... store. Educates customers on product questions and provides suggestions when needed. Relays customer comments and concerns to Store Manager . Partners with the… more