- IBM (Arlington, VA)
- **Introduction** As the Customer Service Contact Center GTM Lead, you will support IBM's consistent growth by bringing to the table your business ... to bring insights and experience in areas such as Customer Contact Center , Salesforce, ServiceNow, Generative AI...Service Cloud), ServiceNow, Microsoft, Genesys, AWS or other call center technology is preferred IBM is… more
- ManpowerGroup (Greater Landover, MD)
- …Group Public Sector is partnered with a federal integrator in their search for a ** Call Center / Customer Service Contact Center Representatives** to ... Representative (CSR) works in the Enterprise Services Human Resources Service Center (ESHRSC) Customer Engagement...Trust clearance upon hire + One (1) year of call center experience responding to customer… more
- CAI (Washington, DC)
- …in healthcare or customer service preferred + Experience in a healthcare customer service call center setting + Strong communication skills, both ... Remote **Job Summary** We are looking for a motivated Customer Service Representative ready to take us...continuity of care + Work towards meeting and exceeding call center metrics as monitored by DHHS… more
- Acclaim Technical Services (Chantilly, VA)
- …all incoming calls Must be proficient in relevant computer applications, customer service principles and practices, call center telephony and technology, ... among DC area firms and continues to grow. We are actively hiring a Call Center Operator with TS/SCI clearance and polygraph to join our Alder Divison working in… more
- Highmark Health (Washington, DC)
- …**Preferred** + None **EXPERIENCE** **Required** + 1-3 years experience in customer service or call center environment **Preferred** + None **LICENSES or ... at hand. + Works independently of support from a senior customer service representative, frequently utilizing the knowledge center , answering customer … more
- Sysco (Landover, MD)
- …High School Diploma or equivalent **Experience** 3 years or more of customer service or call center experience **Skills** + Good communication skills + ... **JOB SUMMARY** The Customer Service Manager is responsible for the hiring, training, and supervision of the Customer Service Department. Responsible for… more
- Highmark Health (Washington, DC)
- … Customer Service in a customer facing role **Preferred** + Customer Service in a call - center environment + Customer Service in a ... in person from individual members, groups, providers and brokers in a customer service center . Troubleshoots and resolves customer complaints. Ensures… more
- AECOM (Fairfax, VA)
- …schedule associated with the needs of the operations. + Previous experience working in a call center , customer service , 911 Operator or dispatching ... + Perform communication tasks consistent with the program's high level of customer service expectations and training + Dispatch and communicate with… more
- Robert Half Office Team (Fairfax, VA)
- …external use. Requirements * Minimum of 1 year of experience in customer service , preferably in a call center environment. * Strong multitasking skills ... Description We are looking for a dedicated Customer Service Representative to join our team in Fairfax, Virginia. This role offers a fast-paced environment where… more
- Banfield Pet Hospital (Waldorf, MD)
- …School diploma/GED is required. + Minimum of one year of relevant customer service and/or call center experience is required. + Excellent communication ... skills. + Ability to multi-task, prioritize, and manage time effectively + Strong client contact handling skills and active listening. Banfield Pet Hospital(R) is committed to a diverse work environment in which all individuals are treated with respect and… more
- Humana (Washington, DC)
- …+ Familiarity with service operations such as workforce management, customer service , or call center environments + Proficiency with program and ... leading workstreams spanning multiple business units and functions-such as customer service operations, workforce management, data/analytics-influencing key… more
- Akina Pharmacy (Sterling, VA)
- …of experience in a customer service role, preferably in a call center or healthcare setting. + Strong Communication Skills: + Exceptional verbal and ... Customer Service Representative (CSR) Company Overview...and the ability to meet performance metrics such as call quality, average handle time, and first- call … more
- Westat (Rockville, MD)
- …a scheduled basis. **Basic Qualifications:** * A minimum of 1 year of customer service or call center experience. * US Citizenship is required by ... **Preferred Qualifications:** * Associate's degree or higher in an IT-related or customer service field. * Entry level CompTIA A+ IT Certification. * Experience… more
- Navy Federal Credit Union (Fairfax, VA)
- …verbal and written communication skills Desired Qualifications + Experience in member/ customer service preferably in a call center , retail banking or ... negotiable instruments are handled properly + Identify opportunities to cross service products and increase product penetration + Perform platform banking functions… more
- Ivyhill Technologies LLC (Bethesda, MD)
- Ivyhill is currently seeking to hire Call Center Agents to support its contract with the Integrated Referral Management and Appointing Center (IRMAC), the ... Capital Regions' premier coordinating authority for appointing and referral management. Call Center Agents will be responsible for coordinating healthcare… more
- The Hartford (Washington, DC)
- …sales experience and comfort with negotiating and overcoming objections + Current or prior call center experience preferred + Ability to adapt and thrive in a ... integrity and a strong ethical foundation. We put the customer at the center of everything we...of a team. + High speed broadband cable internet service with minimum upload/download speeds of 100MB download/10MB upload.… more
- KSA Integration LLC (Arlington, VA)
- Call Center Program Manager arlington, VA (http://maps.google.com/maps?q=arlington+VA+USA+22211) Description KSA Integrationis a Service -Disabled ... rapidly growing government contractor that has built a reputation on focused customer service , on-time performance, and continuous improvement. To demonstrate… more
- Transdev (Arlington, VA)
- …This position is based in Arlington, Virginia in supporting the Arlington Star Call Center . Transdev is proud to offer: + Competitive compensation package ... Policy Key Responsibilities: + Supervises daily activities of all customer service representatives and scheduler personnel. +...Full Time Req ID: 5161 Pay Group: UC6 Cost Center : 52936 The above statements are intended to describe… more
- Humana (Washington, DC)
- …first** We are seeking a dynamic and results-driven Sales Manager to lead our Agnostic Call Center Sales Team within the IFG line of business. This leader will ... + Foster a culture of accountability, continuous improvement, and customer -focused selling. + Ensure operational excellence in a fully...achieve their best health - delivering the care and service they need, when they need it. These efforts… more
- ASM Research, An Accenture Federal Services Company (Fairfax, VA)
- …networking-intensive work. **Other Job Specific Skills** + Possess strong customer service skills, knowledge of call center operations, and knowledge ... with project administration and meeting multiple deadlines + Experience in customer service quality and/or help desk + Strong organization and time management… more