- Lumen (Washington, DC)
- …Join us as we digitally connect the world and shape the future. **The Role** The Customer Success Advocate I is a customer -facing role that ensures ... leveraging their current Lumen solutions. **The Main Responsibilities** * Implement ** customer success plans** using standardized journey templates to set… more
- Lumen (Washington, DC)
- …Join us as we digitally connect the world and shape the future. **The Role** The Customer Success Advocate II is a customer -facing role that ensures ... opportunities and engaging sales accordingly. **The Main Responsibilities** * Implement customer success plans using standardized journey templates to set… more
- Amazon (Arlington, VA)
- Description The Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior ... Customer Success Manager drives business growth for...escalating, and clearing blockers as appropriate across multiple organizations. Advocate as the voice of the customer … more
- Amazon (Arlington, VA)
- Description The Amazon Vendor Services organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior Customer ... brands, then we're interested in you. Key job responsibilities Customer Success Managers are responsible for driving...escalating, and clearing blockers as appropriate across multiple organizations. Advocate as the voice of the customer … more
- Amazon (Arlington, VA)
- Description The Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior ... Customer Success Manager drives business growth for...escalating, and clearing blockers as appropriate across multiple organizations. Advocate as the voice of the customer … more
- Confluent (Washington, DC)
- …Streaming Platform. Data Connects Us. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a trusted technical ... streaming platforms! **What You Will Do:** + Champion and advocate for the customer within Confluent. You...Product, Services, Support and Training teams to drive technical success . + Identify customer technical objections and… more
- Confluent (Washington, DC)
- …Streaming Platform. Data Connects Us. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a trusted technical ... US Remote **What You Will Do:** + Champion and advocate for the customer within Confluent. You...Product, Services, Support and Training teams to drive technical success . + Identify customer technical objections and… more
- PagerDuty (Washington, DC)
- …in a flexible, award-winning workplace. As our **Regional Vice President, North America Customer Success ,** you will be reporting to the Chief Customer ... understanding the motion to win in the enterprise. The Customer Success Management team acts as a...and ROI from their investment in PagerDuty. **Key Responsibilities** Advocate for the Customer : + Proactively engage… more
- Amazon (Arlington, VA)
- …teams to make long-term strategic impacts on customers and businesses? As a Manager, Customer Success Management on the Household Essentials team, you will lead ... a team of Customer Success Managers responsible for influencing growth...internal stakeholders; be a trusted advisor and a business advocate . * Monitor Customer satisfaction survey results,… more
- Trellix (Reston, VA)
- **_Job Title:_** Senior Customer Success Manager, Public Sector **About** **Trellix:** **Trellix, the trusted CISO ally, is redefining the future of ... work. More at https://www.trellix.com/ . **_Role Overview:_** The Senior Customer Success Manager (CSM) is responsible for...Trellix products and solutions. + You will be an advocate for our customers with a focus on transformation… more
- SAIC (Reston, VA)
- …is seeking a driven and customer -centric individual to join our team as a Customer Success Manager. **This is a hybrid job located in the Northern Virginia ... short-term efforts, including demos, implementations, and prototypes. As a Customer Success Manager, you will play a...contact to address inquiries, needs, and pain points. + Advocate and demonstrate the value of SAIC's products and… more
- Epsilon, Inc (Falls Church, VA)
- ** Customer Success Manager** **Who is Epsilon:** Epsilon is an IT Services company that was founded in 2009 and has become an established leader in providing ... home based on business needs. **An average day:** As Customer Success Manager, you will drive increased...to user adoption, data integrity, and operational alignment. + Advocate for best practices and innovative solutions to maximize… more
- Amazon (Arlington, VA)
- …projects that create an immediate impact on customers and businesses? As a Customer Success Manager with Consumables-Amazon Vendor Services, you will work with ... tactical goals. Our goals include providing the best vendor experience, a rewarding Customer Success Manager experience, and ultimately to enhance the experience… more
- Confluent (Washington, DC)
- …One team. One Data Streaming Platform. Data Connects Us. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key role in driving ... customer success , retention, and subscription expansion within...of Confluent + Work across the organization as the customer 's champion to advocate for their needs… more
- Amazon (Arlington, VA)
- …Specialists & Partners (ASP) org, you will be responsible for scaling AWS's customer success methodologies across our partner ecosystem to drive measurable ... enablement with hands-on execution to establish partners as extensions of AWS's customer success organization. Key job responsibilities Strategy and approach: -… more
- Marriott (Bethesda, MD)
- …to develop and lead internal and external product release strategies and customer communications across digital and physical channels to support new product ... team, the Senior Manager, Mobile App Marketing & Product Success will play a strategic role in driving growth...relationships with product, marketing, analytics, and regional teams to advocate on behalf of the mobile app roadmap. The… more
- Nutanix (Washington, DC)
- …team which values collaboration, technical credibility, and the opportunity to drive customer success through innovative solutions using Nutanix technology, all ... customer business needs. + Create and document tailored Customer Success Plans that align with customers'...to help customers achieve operational efficiency. + Collect and advocate customer feedback to influence future product… more
- Dodge Construction Network (Washington, DC)
- … customer analytics and regular review of their accounts + Act as a customer advocate within the organization, ensuring that customer feedback, concerns, ... Customer Engagement Manager Location: Remote, United States, United...insights, igniting their journey towards unparalleled business expansion and success . We serve decision-makers who seek reliable growth and… more
- PNC (Washington, DC)
- …respected, valued and have an opportunity to contribute to the company's success . As a Senior Marketing Manager, within PNC's Retail Growth Marketing organization, ... and high-performing culture. As the Senior Marketing Manager for Customer Loyalty and Rewards, you will be responsible for...Champion for change and energized by a challenge. * Advocate for and act as the voice of the… more
- Encore (Lanham Seabrook, MD)
- Position Overview The Sales & Customer Engagement Director is responsible for identifying, sourcing and securing business across the full end to end range of ... those account leads as required. * Build strategies and customer pursuit plans that include contact prospective clients to...future sales, resigns and net new business opportunities. * Advocate for our solutions in the industry, through speaking,… more