- PagerDuty (Washington, DC)
- …corporations revolutionize their digital operations . + Develop and implement customer success strategies aligned with business goals, focusing on maximizing ... award-winning workplace. As our **Regional Vice President, North America Customer Success ,** you will be reporting to...operations . Data Analysis and Reporting: + Monitor key customer success metrics, identify trends, and use… more
- Datavant (Washington, DC)
- …+ Experience developing cross-functional processes, playbooks, and success metrics to scale Customer Success operations + A strong sense of ownership, ... to realize our bold vision for healthcare. We are seeking an experienced Director of Customer Success to lead and grow a high-performing team supporting our… more
- Otsuka America Pharmaceutical Inc. (Washington, DC)
- …Channel Strategy and Patient Affordability We are seeking a highly skilled and motivated Director of Specialty Pharmacy Operations to lead and oversee the ... indicators (KPIs) to assess the effectiveness and efficiency of specialty pharmacy operations , tracking launch success , patient outcomes, and service delivery… more
- EAB (Washington, DC)
- …awards. For more information, visit our Careers page. The Role in Brief: Associate Director , Strategy & Operations (M&A Analytics) As an Associate Director ... two levels for the current opening. This position is listed as Associate Director , Strategy & Operations (M&A Analytics) for posting purposes; the official… more
- Marriott (Bethesda, MD)
- …Full Time **Located Remotely?** N **Position Type** Management **About the Role:** The Director , Luxury Brand Operations is a critical leadership position within ... candidate will possess a deep understanding of luxury hospitality operations and a proven track record of success...+ Executive team experience is preferred. **Reporting Structure:** The Director , Luxury Brand Operations will report to… more
- Red River (Chantilly, VA)
- The Director , Sales Operations is responsible for maintaining governance over Red River's operational and financial results by driving operational excellence, ... sales planning and forecasting, analytics, CRM management, and process optimization. The Director will report to the CFO and work closely with executive leadership… more
- Cengage Group (Washington, DC)
- …Revenue Operations function. This role will partner with Sales, Marketing, Customer Success , Finance, and regional leaders to drive forecasting accuracy, ... every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/ The ** Director , International Revenue Operations ** will be responsible… more
- Choice Hotels (North Bethesda, MD)
- …the world's largest lodging franchisors, has an exciting new opportunity for a Director , Upscale Food & Beverage in the Upscale Division. The Upscale team oversees ... experiences, drive operational excellence, and innovate within a dynamic and customer -focused setting. The role requires a strong commercial acumen, proven… more
- Northrop Grumman (Chantilly, VA)
- …position will require full-time on-site work. Position will support day staff mission operations script testing work approximately 50% of the time, and shift work ... the time._ The successful candidate will be expected to: + Provide mission operations support to classified Satellite programs. + Work with systems engineers to… more
- Compass Group, North America (Fairfax, VA)
- … operations at this exciting NEW ACCOUNT. As the Residential Dining Operations Director you will oversee multiple residential dining locations on campus ... role, you will advise and participate in the day-to-day operations and financial success of the residential...George Mason University. Key Responsibilities: + Maintain client and customer satisfaction by ensuring food quality and customer… more
- SHRM (Alexandria, VA)
- …lives of more than 362 million workers and their families globally. **Summary** The Director of Knowledge Community and Operations is responsible for leading and ... optimizing all aspects of knowledge community operations while driving strategic initiatives to enhance the member experience, operational efficiency, and business… more
- J&J Worldwide Services (Mclean, VA)
- **Description** **General Summary** The Director of Operations , Eastern Region, will be responsible in providing senior-level, regional management and oversight ... construction services to the Federal Government at military installations. The Director will oversee all aspects of Strategic (Growth), Operational (Customers), and… more
- V2X (Reston, VA)
- …on program/project and contract administrative issues + The Deputy Program Director supervises operations by co-developing management procedures and controls ... award. Responsibilities Responsible for the management and oversight of operations and the Integrated Planning and Coordination Center (IPCC)... and key staff + Works with the Program Director to develop positive customer relationships between… more
- V2X (Reston, VA)
- …and Engineering Support Contract (ASESC). This person would: + Report to the Project Director + Direct station operations for McMurdo Station + Lead the ... senior V2X leadership representation to NSF and communicates daily with appropriate customer representatives. This Director leads the management activity that… more
- Georgetown Univerisity (Washington, DC)
- …customer experience, and asset maintenance/up keep. In addition, the Senior Director oversees auxiliary services daily operations , including vending, mail ... meetings, NSO coordination meetings, emergency management meetings, among others. Assessment and Customer Experience + Manage aspects of operations as they… more
- V2X (Reston, VA)
- … promulgates innovative practices that foster continuous improvement in station facility operations and science support. The FEMC Director challenges the ... Overview This Director leads the management activity that develops, implements,...and tactical support to meet the objectives of USAP operations and science support mission. Directs human and financial… more
- Marriott (Bethesda, MD)
- …**Located Remotely?** Y **Position Type** Management This is a temporary position. The Director , Implementation (US + CAN) is a key member of the Business ... Transformation Office (BTO) reporting directly to the Senior Director , Deployment, Business Transformation Office, US and Canada. The primary focus of the BTO over… more
- Norstella (Washington, DC)
- …effectively internally cross collaborate with Pre & Post sales Solution Specialist, Customer Success , Consultants, Account based Marketers, Product and Content ... are seeking a confident, driven and business-focused Global Accounts Director with documented success in exceeding sales...designated Key Accounts base to ensure high levels of customer retention and revenue growth * Strategically map out… more
- ServiceNow, Inc. (Vienna, VA)
- …drive sales strategy for the region in conjunction with Sales Operations to effectively Go-To-Market including understanding the competitive landscape, presence and ... align effectively in C-level meetings in order to properly understand customer business requirements + Build effective working relationships with Solution… more
- Marriott (Bethesda, MD)
- …Time **Located Remotely?** N **Position Type** Management This is a temporary position. The Director is a key member of the Global Learning + Development (L+D) team, ... programs for Marriott's Digital + Tech Transformation (DTT) initiative. The Director is expected to demonstrate deep learning leadership expertise (gained from… more