- Leidos (Lorton, VA)
- **Description** Leidos is seeking an experienced Enterprise Help Desk (EHD) Agent , Tier 1, to join the Mission Support Services (MSS) team. MSS is a ... In-depth knowledge of commonly-used IT concepts, practices, and procedures within a Help Desk environment. + Ability to effectively support customers, including,… more
- William C Brown Inc (Bowie, MD)
- Service Desk Agent (Third Shift) EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for ... environment. The Infrastructure teams support servers running Red Hat Enterprise Linux (RHEL) 5 & 6, and Windows on...inquiries within a timely manner as stated in the Help Desk Service/Operating Level Agreement. + Provide… more
- Leidos (Lorton, VA)
- …Our Mission, Vision, and Values guide the way we do business. Seeking an experienced Enterprise Help Desk (EHD) Supervisor/Project Lead to join the Mission ... a broad skill set including experience leading projects, managing people, supporting Help Desk operations, collaboration across all customers and MSS teams,… more
- Marriott (Bethesda, MD)
- …email or chat to customer inquiries per department policy. + Creates and updates Help Desk incident or service tickets as defined by department procedures and ... service and follow-up for all customers who contact the Help Desk . + Maintains, reviews and complies...to ensure a positive customer experience and Level 1 agent effectiveness. + Escalates issues, as needed, to appropriate… more
- EAB (Washington, DC)
- …so they can make more informed choices after college. Forage's job simulations help over 100 companies build brand awareness with students, identify and nurture ... increase efficiency in the recruiting process. Forage is the enterprise technology arm of Seramount, a division of EAB...contract length, etc., in close partnership with the Deal Desk and Strategy & Operations teams; incorporate historical data… more
- Serco (Washington, DC)
- …Support of Submarines. + Familiarity with NAVSEA 07TR. and Undersea Warfare Center Enterprise Training Support agent for Submarines + A SME understanding for ... the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while...process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to… more
- System One (Reston, VA)
- …provide first-line support for critical mainframe-based applications within a healthcare enterprise environment. In this role, you will be responsible for ... Scheduler Base Calendars for annual processing and holidays. + Build AGENT capabilities to communicate scheduling requirements across platforms. + Contribute to… more