- Leidos (Lorton, VA)
- **Description** Leidos is seeking an experienced Enterprise Help Desk (EHD) Agent, Tier 1, to join the Mission Support Services (MSS) team. MSS is a ... of a fast-paced DoD program. This position includes providing Tier 1 support for end users utilizing a comprehensive,...of commonly-used IT concepts, practices, and procedures within a Help Desk environment. + Ability to effectively… more
- Leidos (Lorton, VA)
- …Our Mission, Vision, and Values guide the way we do business. Seeking an experienced Enterprise Help Desk (EHD) Supervisor/Project Lead to join the Mission ... a broad skill set including experience leading projects, managing people, supporting Help Desk operations, collaboration across all customers and MSS teams,… more
- CACI International (Forest Heights, MD)
- Tier 1 Help Desk Specialist Job... Tier 1 operations for a large, complex government enterprise environment. The overall objective of the work is to ... to 10% Type of Travel: Local * * * **The Opportunity:** CACI is seeking a Tier 1 Help Desk Specialist to join our Team in National Harbor, MD. This position… more
- General Dynamics Information Technology (Quantico, VA)
- …Description:** Transform technology into opportunity as a ** Help Desk Analyst Tier II** with GDIT. A career in enterprise IT means connecting and ... 10:00pm - 6:00am EST** Position is pending funding Our work depends on a ** Help Desk Analyst Tier II** joining our IT Technology Development division within… more
- General Dynamics Information Technology (Quantico, VA)
- …Description:** Transform technology into opportunity as a ** Help Desk Analyst Tier II** with GDIT. A career in enterprise IT means connecting and ... meaningful part in improving how agencies operate. Our work depends on a ** Help Desk Analyst Tier II** joining our IT Technology Development division within… more
- UIC Government Services and the Bowhead Family of Companies (Quantico, VA)
- … services operations and sustainment. **Responsibilities** + Create, update, and manage help desk tickets for Fleet 24x7 onsite. Positions are available ... **Overview** FIELD SERVICE REPRESENTATIVE / SERVICE DESK SPECIALIST | TIER II (MIELS):...workstations, virtual machines, and other critical systems in an enterprise environment. + Support account creation, password resets, account… more
- Koniag Government Services (Vienna, VA)
- Help Desk Technician - 2nd Shift Vienna, VA 22180, USA Req #145 Friday, April 11, 2025 **2** **nd** **Shift Service Desk ** **Kadiak LLC,** a Koniag ... IT-related questions. + Managing the customer's ticketing queue. + Tier 1-2 troubleshooting. + Solving issues such as password...Family Client Techncial Support and Training + Job Function Help Desk Support Tech + Pay Type… more
- NANA Regional Corporation (Herndon, VA)
- Akima is looking for a NANA Shareholder Help Desk Intern to work in our Herndon, VA office. The intern will assist providing the timely delivery of high-quality ... general questions + Creates helpdesk request for escalation to Tier II and Tier III technicians +...be available to work non-standard hours + Comfortable with desk side support + Must be a team player… more
- NANA Regional Corporation (Herndon, VA)
- Akima is looking for a NANA Shareholder Help Desk Intern to work in our Herndon, VA office. The intern will assist providing the timely delivery of high-quality ... general questions. + Creating helpdesk request for escalation to Tier II and Tier III technicians. +...be available to work non-standard hours. + Comfortable with desk side support. + Must be a team player.… more
- Amentum (Washington, DC)
- …and resolve technical problems. You will ensure ensures that all phases of help desk support are properly coordinated, monitored, logged, tracked, and resolved ... the problem to ensure a timely resolution. Ensures that all phases of help desk support are properly coordinated, monitored, logged, tracked, and resolved… more
- Amentum (Washington, DC)
- …and resolve technical problems. You will ensure ensures that all phases of help desk support are properly coordinated, monitored, logged, tracked, and resolved ... the problem to ensure a timely resolution. Ensures that all phases of help desk support are properly coordinated, monitored, logged, tracked, and resolved… more
- Amentum (Washington, DC)
- …colleagues and look forward to supporting our customers professionally. **Responsibilities:** + Provide Tier 2 IT desk side and/or call center support to end ... Amentum is seeking ** Tier 2** **IT Support Technicians** to join our...configuration and support for agency issued mobile devices + Help mentor and train colleagues and junior technicians with… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring for a Linux Administrator/Support Desk Analyst (SDA) provides service desk and application and security management ... will be a full remote position. **Responsibilities** + Provide Tier 1 & 2 support for UJMS + Utilize...of IT work experience + Experience supporting Red Hat Enterprise Linux (RHEL) 7 or higher software applications +… more
- Chenega Corporation (Washington, DC)
- …and configurations as needed. Qualifications: + Experience in system administration and Tier 2 technical support in an enterprise environment. + Strong ... Systems Administrator ( Tier 2 Support - ServiceNow) Washington, DC Join...and changes that cannot be resolved at the service desk level. + Administer and maintain ServiceNow, including workflow… more
- System One (Reston, VA)
- ALTA IT Services is hiring a Mainframe Tier One Support to provide first-line support for critical mainframe-based applications within a healthcare enterprise ... as the primary point of contact for incident escalation, working closely with Tier Two/Three engineers and developers when needed, to ensure swift resolution. This… more
- TekSynap (Silver Spring, MD)
- …best practices related to Data Center operations + Knowledge of and experience with help desk support and operation. + Knowledge of networking and network-based ... software applications. + Demonstrated experience in a Federal Enterprise IT environment + Demonstrated experience in developing and...+ A+ Network+ Sec **Overview** We are seeking a Tier III Windows Systems Administrator to join our team… more
- Chenega Corporation (Fort Belvoir, VA)
- … 2 level customer support functions. + Submit all initial IT requests to the Help Desk and monitor the progress of the requestor. + Utilize acquired knowledge ... tickets that are out of scope to the Service Desk /Other Teams. + Assign tickets to technicians at dedicated...to maintain top-quality customer service. + Attend bi-weekly Army Enterprise Service Management Platform (AESMP) and Remedy team meetings… more
- Shuvel Digital (Vienna, VA)
- …over 23,000 employees. Our client Navy Federal Credit Union is seeking an Service Desk -15194-Hybrid in Vienna, VA. You seem to have a rock-solid profile and your ... shift. Training will be M-F 0800-1630 EST. The Service Desk is a fast-paced environment that operates 24/7 to...a fast-paced environment that operates 24/7 to support our enterprise . Our Service is responsible for acting as the… more
- Leidos (Fort Belvoir, VA)
- **Description** Leidos is seeking an ** Tier 2 Helpdesk Specialist** to support large-scale migration and operations on a large, high-profile DOD contract in **Fort ... Belvoir, VA.** The I3TS program provides enterprise -wide IT support to enable DTRA's Information Management & Technology Directorate (ITD) to consolidate, modernize,… more
- Leidos (Washington, DC)
- …10 and above, as well as Microsoft Office suite. + Working with automated Help Desk tools such as Microsoft System Center and ServiceNow. + Troubleshooting ... Homeland Security (DHS) has a continuing requirement for Homeland Enterprise Information Technology Secure Services & Support (HEITS) for...Leidos is seeking a broadly experienced candidate to provide Tier 1 and 2 support for multiple domains with… more