- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- ** Help Desk Specialist ** **Category:** Business Consulting, Strategy and Digital Transformation **Main location:** United States, Virginia, Fort Belvoir ... more (xweb.asp?clid=21001&page=cookiespolicy#integrationofyoutube) . **Position Description:** Join our team as a Help Desk Specialist , where you'll provide… more
- CACI International (Reston, VA)
- Help Desk Specialist Job...Tier 3 tickets by entering them in a supporting systems for visibility and communication purposes. Communicate with Tier ... Travel: None * * * CACI is seeking a Help Desk Specialist to join...Operations manager, and post content to mission customer file systems . **Qualifications** **Required:** * Demonstrated experience and problem-solving abilities.… more
- TekSynap (Rockville, MD)
- …suite including Microsoft Word, Excel, Power Point and Outlook. **Overview** We are seeking a Help Desk Specialist I to join our team supporting various ... system specifications and operating instructions. + Revises existing systems and procedures to correct deficiencies and maintain more... System Administration module as required. + Provide Help Desk support services to the SLES… more
- RightDirection Technology Solutions LLC (Washington, DC)
- …Washington, DC (http://maps.google.com/maps?q=Washington+DC+USA) Description RDTS is seeking a cleared Tier I Help Desk Specialist to support the US Dept ... (one week a month onsite in DC). Requirements GTM Help Desk Specialist - Dept...support for incoming queries and issues related to computer systems , software, and hardware. + Respond to email messages,… more
- M. C. Dean (Vienna, VA)
- …improving lives, and changing the world for the better. Responsibilities We are seeking a ** Help Desk System Specialist 3** to join our **Security ... or + Bachelor's Degree and 5+ Years of Relevant Experience + Relevant Experience: + Help Desk Support Functions with a Combination of Phone and Desktop Support… more
- CACI International (Chantilly, VA)
- …certifications:** + CompTia A+ CompTia Server+ CompTia Network+ HDI Customer Help Desk Analyst + Microsoft Office Specialist **Clearance** : + Must be ... + Provide frontline phone and email support related to system and application issues + High comfort level working...+ Customer service and/or support experience working in a Help Desk , Service Desk , or… more
- Koniag Government Services (Alexandria, VA)
- …and ensuring compliance with federal regulations such as FAR and DFARS. The O2C Help Desk Specialist will collaborate with cross-functional teams, including ... to efficiently support O2C-related activities and financial operations. The specialist will also provide support to DoD OIG users,...system . + Transfer unresolved issues to the appropriate help desk teams (DoD OIG IT … more
- Serco (Washington, DC)
- …+ Troubleshooting, + KVM Switch Specialist , + Purebred Agent, Field + Communication Systems Operator, + Help Desk IMO, + Linux, Configuring + Routers ... corrections of any deficiencies within US/FN users and computer systems . + Configure wireless profiles for customers using local...Conduct monthly team meeting with management and existing IT specialist and help desk technicians.… more
- V2X (Springfield, VA)
- …responsibility, and professionalism. We are hiring a great opportunity for an Service Desk Specialist - active TS/SCI clearance. This position will be based ... problems for the customer's IT business and mission-focus enterprise systems . + Key Responsibilities + The Service Desk...years of experience working in an enterprise IT Service Desk or Help Desk role.… more
- Tesla Laboratories. Inc. (Washington, DC)
- …similar certifications desired + Experience with using ITSM Tools such as Ivanti or Remedy Help Desk is a plus + Azure VDI, Citrix experience preferred + ... with FinCen Works as part of an IT Service Desk team responsible for Tier 1-3 support. Tasks include...and resolve issues related to desktop computer hardware, operating systems , and software applications for Windows desktops + Troubleshoot… more
- TekSynap (Chantilly, VA)
- **Responsibilities & Qualifications** **RESPONSIBILITIES** The ** Help Desk Support Tech** willperformor provide supportas part of a24/7, 365-day Service Desk ... and support for other IT service management functions. The Help Desk Support Techwill: + Providetechnical advice...classify level, priority and nature of the problems and systems . + Possessa wide range ofin-depthskills and knowledge in… more
- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- ** Help Desk Manager** **Category:** Business Consulting, Strategy and Digital Transformation **Main location:** United States, Virginia, Fort Belvoir **Position ... organizational change and training principles. -Create and maintain online system help using Oracle User Productivity Kit...using Oracle User Productivity Kit (UPK) tool. -Ensure DAI Help Desk support contractor staff is trained.… more
- CGI Technologies and Solutions, Inc. (Quantico, VA)
- **DAI Help Desk Support- Journeyman** **Category:** Business Analysis (functional and technical) **Main location:** United States, Virginia, Quantico **Position ... and maintain DAI Business Process and Architecture materials, including SOPs and desk guides. - Support System Change Request processes, including documentation… more
- UIC Government Services and the Bowhead Family of Companies (Quantico, VA)
- **Overview** FIELD SERVICE REPRESENTATIVE / SERVICE DESK SPECIALIST LEAD (MIELS): Bowhead is seeking Field Service Representatives / Service Desk ... enterprise services operations and sustainment. **Responsibilities** + Create, update, and manage help desk tickets for Fleet 24x7 onsite. Positions are… more
- Amentum (Washington, DC)
- …evolving user base requirements * Track and manage operational metrics * Provide help desk support for critical and non-critical user tickets **Requirements:** * ... As a Top Secret cleared Information Systems Training Specialist for this program,... and is kept up to date to include system security plans, business impact analyses, continuity of operations… more
- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- …for improvements to ITIL processes. -Provides FAQ solutions and support for DAI PMO Help Desk SOP, including ITIL recommendations. -Documents Customer Help ... Support Instructions related to Oracle DBA event/incident resolution. -Supports DAI production help desk tickets, ensuring mitigation and closure within 24… more
- Koniag Government Services (Chantilly, VA)
- …Responsibilities & Duties may include, but are not limited to:** + HUD National Help Desk Tier1 Analyst: Provide technical support to customers for a wide ... Junior Computer User Support Specialist Virtual Req #71 Thursday, May 8, 2025...customers **The following skills and experience are preferred:** Prior Help Desk experience preferred, extensive knowledge of… more
- HarmonyTech (Washington, DC)
- …limited to M365, AWS, and Google platforms. + Deliver comprehensive help desk support for IT hardware, software systems , and applications, ensuring timely ... and manage all incoming calls and support requests using help desk software, adhering to established procedures...of 5 years of experience as an Enterprise Service Desk Specialist or in a similar role.… more
- Koniag Government Services (Washington, DC)
- …to new environments and implementation of new methodologies. + Effective utilization of a Help Desk ticketing system and customer problem escalation and ... Information Technology Support Specialist Level I Washington, DC, USA Req #342...variety of hardware, software, and peripherals used for INL-specific systems . This entry-level position requires an associate's degree from… more
- Koniag Government Services (Washington, DC)
- …to new environments and implementation of new methodologies. * Effective utilization of a Help Desk ticketing system and customer problem escalation and ... Information Technology Support Specialist Level II Washington, DC, USA Req #337...variety of hardware, software, and peripherals used for INL-specific systems . This position requires an associate's degree from an… more