- HarmonyTech (Washington, DC)
- HarmonyTech Inc. is seeking a highly skilled and experienced Helpdesk Specialist to join our dynamic IT team. As a Helpdesk Specialist , you will be ... 5 years of experience as an Enterprise Service Desk Specialist or in a similar role. + Experience supporting...in a similar role. + Experience supporting IT operations helpdesk in complex environments. + Experience providing help desk… more
- Chenega Corporation (Springfield, VA)
- **Req ID:** 36491 **Summary** ** Helpdesk Specialist ** **Springfield, VA** Are you ready to enhance your skills and build your career in a rapidly evolving ... with decades of experience working in the Federal marketplace. The **Part Time Helpdesk Specialist ** provides superior customer service in support of customer… more
- Chenega Corporation (Fort Belvoir, VA)
- Junior Helpdesk Support Services Specialist Ft. Belvoir, VA Join our Talent Network Junior Helpdesk Support Services Specialist Ft. Belvoir, VA ... C-CHR-24-047 TheJunior Helpdesk Support Services Specialist willprovide technical support services in accordance with the AITP service list for the RNEC-NCR,… more
- Chenega Corporation (Fort Belvoir, VA)
- Helpdesk Support Services Specialist - Senior Ft. Belvoir, VA Join our Talent Network Helpdesk Support Services Specialist - Senior Ft. Belvoir, VA ... C-CHR-24-048 TheHelp Desk Support Services Specialist - Seniorwill provide end-user desktop support services for approved desktop applications and Host Based… more
- General Dynamics Information Technology (Bethesda, MD)
- …sponsorship will not be provided for this role.** **HOW A NOSC HELP DESK SPECIALIST WILL MAKE AN IMPACT:** + Providing the organization's front line of customer ... computers in a Tier 1 or higher environment + Working knowledge of Helpdesk software and remote control interactions + Knowledge of commonly used concepts,… more
- M. C. Dean (Vienna, VA)
- …for the incoming calls/support requests received through the ticketing system, helpdesk telephone line, email, or MS Teams. + **Provisioning** **user accounts** ... , group membership, access to core collaboration tools (MS Outlook email, MS Teams, MS SharePoint, OneDrive, and related), privileges and software licenses using established procedures via Microsoft Entra ID and vendor-specific tools. + **Troubleshooting**… more
- M. C. Dean (Vienna, VA)
- …As a member of our Service Desk team, the successful candidate will be responsible for maintaining productivity of MC Dean staff by performing a variety of technical ... Overview **M.C. Dean** is Building Intelligence(R). We design, build, operate, and maintain cyber-physical solutions for the nation's most recognizable mission critical facilities, secure environments, complex infrastructure, and global enterprises. The… more
- US Courts (Washington, DC)
- Summary The Office 365 Support Specialist (Applications Support Specialist ) position is in the Information Technology Office (ITO) and reports to the IT Support ... delivering excellence in customer service. Responsibilities The Office 365 Support Specialist (Applications Support Specialist ) will focus on SharePoint Online,… more
- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- **Oracle Training Specialist ** **Category:** Business Consulting, Strategy and Digital Transformation **Main location:** United States, Virginia, Fort Belvoir ... . **Position Description:** We are currently seeking an Oracle Training Specialist to work for our company. This position is located in… more
- Defense Information Systems Agency (Washington, DC)
- …Excepted appointment under 10 USC 1599f. Responsibilities Serves as senior IT Specialist (Customer Support) with responsibility for performing a number of critical ... risk management, networking, and computer systems as well as enterprise helpdesk /service desk support, including troubleshooting and resolving technical issues and… more
- Axxum Technologies (Rockville, MD)
- Service Desk Specialist - Rockville, MD - Hybrid + Technical Support: Provide Tier II level support for Windows OS, networking, printers, connectivity issues, and ... into the cloud environment. + Ticket Management: Respond to and resolve escalated helpdesk tickets from Tier I, ensuring timely and accurate problem resolution. +… more
- TekSynap (Rockville, MD)
- …and respond to all calls immediately. + Document all assistance in the existing Helpdesk Log including date, time, name of user, problem, and action taken at the ... Excel, Power Point and Outlook. **Overview** We are seeking a Help Desk Specialist I to join our team supporting various Nuclear Regulatory Commission (NRC) projects… more
- US Marine Corps (Quantico, VA)
- …relevant computer support experience preferably in a call center or helpdesk environment that demonstrates knowledge of network technologies and concepts. Equivalent ... education may be substituted. Ability to demonstrate and discuss knowledge of personal computers, operating systems, network technologies and concepts. Knowledge of PC / LAN hardware. Familiar with MS Office suite. Knowledge of ADP equipment, Active Directory,… more
- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- …(xweb.asp?clid=21001&page=cookiespolicy#integrationofyoutube) . **Position Description:** We are looking for a Helpdesk Manager to lead and oversee our helpdesk ... trouble reports. Your leadership will be key in coordinating and supervising helpdesk operations, driving efficiency and excellence in customer support. Join us to… more
- Amentum (Falls Church, VA)
- …populating review databases, and preparing and delivering productions. The team also provides helpdesk services to over 500 end users, triages any issues with major ... other needs necessary for effective function of the facilities. + Manages a helpdesk that provides end-user support to users of Amentum's managed web hosting… more
- CACI International (Chantilly, VA)
- …to someone on the phone **Qualifications:** + 1+ year of experience in helpdesk support and or networking + BA/BS + Customer service and/or support experience ... + Degree or equivalent work experience + Experience working with helpdesk ticketing tools and knowledge base resources + Experience troubleshooting Microsoft… more
- Three Saints Bay (Arlington, VA)
- …created within ECWM + Serve as the "Authorized Caller" for the ECWM helpdesk . As Authorized Caller, complete SPS Functional, System Administrator, and SPS Adapter ... performing duties comparable to those described for the E-Biz Information Specialist requirements. + Previous experience working with, reviewing, and updating XML… more
- Telesat (Bethesda, MD)
- …IT Service Manager, the incumbent provides the technical leadership and specialist expertise required for the operation of the Corporate Servicedesk. Providing ... and monitor problems to ensure timely resolution. + Assist in tracking helpdesk calls pertaining to application, networking, and systems problems and issues. +… more