- Chenega Corporation (Washington, DC)
- Mid - level Help Desk Support Technician Washington, DC Join our Talent Network Mid - level Help Desk Support Technician Washington, DC ... expert Engineering and Technical Support Services to federal customers. TheMid- level Help Desk Support Technician...of experience can be substituted for a degree. + Mid - level with 3+ years of experience. +… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …with exceptional customer service in daily responsibilities. **Responsibilities** + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, ... issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
- General Dynamics Information Technology (Washington, DC)
- …Citizenship Required:** Yes **Job Description:** GDIT has an amazing opportunity for a Help Desk Technician to provide world-class IT support to our prestigious ... **Req ID:** RQ198339 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret/SCI...in the heart of our nation's capital. As a Help Desk Technician, you are the foundation… more
- TekSynap (Chantilly, VA)
- **Responsibilities & Qualifications** **RESPONSIBILITIES** The ** Help Desk Support Tech** willperformor provide supportas part of a24/7, 365-day Service Desk ... and support for other IT service management functions. The Help Desk Support Techwill: + Providetechnical advice...user through a series of steps todetermineproblem and classify level , priority and nature of the problems and systems.… more
- Amentum (Washington, DC)
- …and resolve technical problems. You will ensure ensures that all phases of help desk support are properly coordinated, monitored, logged, tracked, and resolved ... ensure a timely resolution. Ensures that all phases of help desk support are properly coordinated, monitored,...or past work may be used to show the level of experience needed to perform at this … more
- CACI International (Forest Heights, MD)
- Tier 1 Help Desk Specialist Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular Percentage ... * **The Opportunity:** CACI is seeking a Tier 1 Help Desk Specialist to join our Team...software, software configuration control and systems. Functions as a mid - level subject matter expert in legacy customized… more
- SAIC (Washington, DC)
- **Description** We are currently seeking a motivated, career and customer service oriented Mid - level Tier II Help Desk Technician to begin an exciting ... product is highly technical or sophisticated in nature, such as with systems level software where the user has a technical background. + Additionally, may interact… more
- Serco (Arlington, VA)
- …sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction ... with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP compliance, Serco is… more
- Chenega Corporation (Springfield, VA)
- **Req ID:** 35877 **Summary** ** Mid Systems Engineer** **Springfield, VA** Are you ready to enhance your skills and build your career in a rapidly evolving business ... cutting-edge technology and take your career to the next level ! Chenega Agile Real-Time Solutions (CARS) was created with...marketplace. We are seeking a dynamic and detail-oriented ServiceNow ** Mid Systems Engineer** to lead an effort to review… more
- Amentum (Washington, DC)
- …level . A typical day in the life on this program involves: - Provide Help Desk support for escalated tickets - Optimize the workplace through administrative ... basis. You will be responsible for creating and maintaining new Service Level Agreements. Identify gaps in workflow processes and present plausible solutions to… more
- Amentum (Washington, DC)
- …evolving user base requirements * Track and manage operational metrics * Provide help desk support for critical and non-critical user tickets **Requirements:** * ... certifications or past work may be used to show the level of experience needed to perform at this level . A typical day in the life on this program involves:… more
- Amentum (Washington, DC)
- …. **A typical day in the life on this program involves:** + Provide Help Desk support for escalated tickets + Optimize the workplace through administrative ... experience recommended. In absence of years of experience, certifications or past work may be used to show the level of experience needed to perform at this level… more
- Stratus Solutions (College Park, MD)
- …for implementation, troubleshooting and maintenance of IT systems. * Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of problems. * ... they need to fulfill their true potential. As a Mid - Level Linux Infrastructure Engineer with Networking Experience,...accessing and using IT systems. * Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem… more
- CACI International (College Park, MD)
- …for implementation, troubleshooting and maintenance of IT systems. + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of problems. + ... System Administrator to join our team. **Responsibilities:** As a Mid - Level Linux Infrastructure Engineer with Networking Experience,...accessing and using IT systems. + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem… more
- Xerox (Washington, DC)
- … Level Non-Executive Manager Job Type Experienced Job Field SERVICE DELIVERY MANAGEMENT Seniority Level Mid -Senior Level Currency USD - United States - US ... client enterprise, setting and meeting objectives at the executive level for the roll out of services on a...+ Experience with Remedy Ticketing Tool + Experience with Help Desk Workflows and Management + Experience… more
- Choice Hotels (North Bethesda, MD)
- …of best practices and new capabilities. + Develop and deliver executive- level presentations summarizing key performance insights and business impact. + Ensure ... equivalent experience required. + 10+ years of experience managing large-scale, enterprise- level performance media programs. + 5+ years of people leadership… more
- Huntington Ingalls Industries (Fairfax, VA)
- …and frame/packet structure * Experience in a network operations environment including help desk , customer communication, trouble ticketing, and issue resolution. ... Salary Range: $81,794.00 - $115,000.00 Security Clearance: Ability to Obtain Level of Experience: Mid Meet HII's Mission Technologies Division Our team of more… more
- HUB International (Mclean, VA)
- …supported by over 19,000 professionals in 600 offices across North America. We help businesses evaluate their risks and develop solutions tailored to their needs. We ... VA** office. The selected individual will be responsible for managing the trading desk for the centralized wealth management portfolio and trading platform and will… more
- Serco (Washington, DC)
- …production, fielding, and lifetime support of critical surface ship systems. This mid - level position will have aspects of defense acquisition logistics ... office, other contractors, system developer/manufacturer, and government field activities. + Help to manage schedules and plans of action related to logistics… more
- Amentum (Springfield, VA)
- …regulations governing information systems. **Job Responsibilities:** + Support an enterprise-wide help desk solution that covers multiple network locations. + ... Amentum is seeking a mid - level **System Administrator** to provide support for a Department of Defense (DoD) customer in **Springfield, VA** . The System… more