- BAE Systems (Fort Belvoir, VA)
- **Job Description** BAE Systems is seeking aBusiness Systems Analyst Sr. Principal as a Service Level Continuity Managerto join our team located at Fort ... 4, 5 and 6. The successful candidate monitors and improves service continuity and service level efficiency and integration with existing IT service … more
- Capital One (Mclean, VA)
- Senior Risk Manager - Business Continuity Risk Management, Reporting, Methodology, Oversight and Challenge Capital One is seeking an energetic, self-motivated Senior ... Risk Manager to join the Business Continuity Risk Management (BCRM) Team within the Operational Risk...or part-time status, exempt or non-exempt status, and management level . This role is expected to accept applications for… more
- Navy Exchange Services (NEX) (Bethesda, MD)
- Title: CUSTOMER SERVICE CLERK Location: United States-Maryland-Bethesda Job Number: 25000187 Job Summary: Performs a variety of duties in connection with NEX ... Works as part of a sales team to provide service which anticipates and exceeds customer expectations. Duties and...result. Nonroutine issues are immediately referred to a higher level associate having authority to resolve the matter. -… more
- Navy Exchange Services (NEX) (Washington, DC)
- Title: GUEST SERVICE REPRESENTATIVE II (FLEX) Location: United States-District of Columbia-Washington Job Number: 250000LI Job Summary: Serves as first point of ... arise. Responsible for front desk operations lobby appearance guest service related office operations and the safety security and...college university or junior college above the high school level may be substituted on the basis of one-half… more
- Raising Cane's (Falls Church, VA)
- …together as a team, assisting other Crewmembers in completion of tasks and assignments to ensure continuity of service + Work under pressure and at a fast pace + ... $16.5 As an important part of our team, Customer Service Associates impact all areas of the customer experience....you don't have previous Restaurant experience, this position is entry- level (yes, that's no experience required) and we provide… more
- Parsons Corporation (Centreville, VA)
- …for. **Job Description:** Parsons is looking for an amazingly talented **Help Desk Customer Service Representative** to join our team! In this role you will get to ... ! **What You'll Be Doing:** + Adjudicating tier 1 level inquiries and have the authority to escalate complex...knowledge on products, platforms, and industry trends to enhance service request support + Act as A key contributor… more
- CAI (Washington, DC)
- …time **Worksite Flexibility** Remote **Job Summary** We are looking for a motivated Customer Service Representative ready to take us to the next level ! If you ... North Carolina, have prior experience in a healthcare customer service environment, and are looking for your next career...and resolving a variety of issues, including claims and continuity of care + Work towards meeting and exceeding… more
- Amazon (Arlington, VA)
- …stakeholders across the organization - Effectively manage and deliver all aspects of customer service operations with a high level of customer obsession - Share ... Description Amazon is seeking a senior- level leader to join its Global Outsourcing (GO)...its Global Outsourcing (GO) team within the Amzon Customer Service (CS) organization. As a Senior Vendor Manager for… more
- KBR (Springfield, VA)
- Title: Mid- Level System Engineer - GEOINT KBR is seeking a mid- level Systems Engineer to support government customers in the Washington Metropolitan Area. The ... Operations (CONOPs), work instructions and others to ensure standardization and continuity in the risk-based strategy across all product quality efforts.… more
- ManTech (Herndon, VA)
- …monitors 24/7 real-time network operations, cybersecurity incidents, and critical IT service disruptions to ensure mission continuity . They coordinate response ... **ManTech** seeks a motivated, career and customer-oriented **Mid- Level Watch Officer** to join our team in...procedures (SOPs) for watch operations. Mentor and train Jr. level Watch Officers. **Minimum Qualifications:** + A bachelor's degree… more
- US Marshals Service (Arlington, VA)
- …experience of this nature will have been gained at or above the GS-14/15 grade level in the federal service or its equivalent in the private sector. As ... Summary The United States Marshals Service (USMS) is the Nation's oldest and most...the Emergency Operations Center, the Special Assignments Program, the Continuity of Operations Program, the Continuity of… more
- SAIC (Arlington, VA)
- …personnel -Provide for and maintain technical proficiency of contractor OM&ESS staff - Continuity of Service for OM&ESS requirements -Develop & maintain ... services materials for daily ops (eg digital or hard-copy continuity books) **Qualifications** Minimum Requirements . Education oA bachelor's...teams. oA minimum of two (2) years of executive level support experience in OSD or military service… more
- Veterans Affairs, Veterans Health Administration (Washington, DC)
- …technical supervision over staff which includes clinical dietitians at the GS11 level and below and clinical dietetic technicians. The Supervisory Dietitian is ... Builds and implements contingency plans within the section, ensuring continuity of clinical operations in all internal and external...a US Citizen to apply for this job. Selective Service Registration is required for males born after 12/31/1959.… more
- Washington Metropolitan Area Transit Authority (Hyattsville, MD)
- …Diploma (GED) **Experience** **_Twelve (12) months after an employee achieves a particular grade level (ie Grades D, C, B, A and AA), he/she shall advance to the ... next grade level provided he/she has taken and passed the required...or related experience **Certification/Licensure** + Technical Certification/Licenses in Automotive Service Excellence (ASE) or Military Occupational Specialty code (MOSC)… more
- Amazon (Arlington, VA)
- …of all written products. * Understand and own the controllable elements of service level delivery. Track and manage key performance indicators (KPIs) to ... personnel resources, and escalating to managers and stakeholders as necessary. * Manage Service Level Agreements (SLAs) to ensure consistent service delivery… more
- Naval Sea Systems Command (Indian Head, MD)
- …and unpaid experience, including volunteer work done through National Service programs (eg, professional, philanthropic, religious, spiritual, community, student, ... of the position. -or- B. Combination of education and experience -- college- level education, training, and/or technical experience that furnished (1) a thorough… more
- Marriott (Bethesda, MD)
- … improvement + Determines, categorizes, and assigns priorities for incidents to meet service level objectives and ensure customer needs are met + Enhances ... the standard this individual promotes a continuous improvement mindset. Working with service providers, and IT Support Partners to improve ITSM & CRM Categorization… more
- Parsons Corporation (Fort Belvoir, VA)
- …instances, and leveraging cost management tools. Disaster Recovery and Business Continuity : + Implement and manage disaster recovery and business continuity ... **Junior** - BS and 2-4 years of experience + **Mid- Level ** - BS and 5-9 years of experience +...functions. + Capability to integrate solutions with existing IT service management tools. + Expertise in developing disaster recovery… more
- Somatus (Mclean, VA)
- …We foster an inclusive work environment that promotes collaboration and innovation at every level . Our values bring our mission to life and serve as the DNA for ... And more! This position is responsible for ensuring the continuity of care in both the inpatient and outpatient...skills that demonstrate our company's commitment to superior customer service , including quality, care and concern with each and… more
- Veterans Affairs, Veterans Health Administration (Washington, DC)
- …care for a group of patients. Is responsible for the documented outcomes at the program or service level . Program or service level outcomes must be broad ... and complex and can be demonstrated at any organizational level within a facility, Veterans Integrated Systems Network (VISN),...employees. Leads and organizes delivery of care to ensure continuity of care and peer accountability for practice in… more