- Dunhill Professional Search (Springfield, VA)
- …as required.Minimum Qualifications:0-2 years Personal Computer experience including customer support or Help Desk .0-2 years of customer service or public ... the necessary technical skills and understanding of supported clients with the Service Desk to achieve problem resolution goals.Seeks opportunities to improve… more
- Mindbank Consulting Group, LLC (Arlington, VA)
- Mindbank Consulting Group has an immediate need for a Tier III Help Desk Technician with an active Secret clearance and an unexpired Security+ certificate . This ... Arlington, VA , and is a long-term contract. This service desk welcomes technically skilled candidates who...and experience working with a team in a VIP help desk environment. 4. Demonstrated ability to… more
- Mindbank Consulting Group, LLC (Arlington, VA)
- …as related to working in a helpdesk environment. Must have detailed knowledge of IT service management (ITSM) and help desk tools. Will assist in ... Mindbank Consulting Group has anticipated needs for Tier I Help Desk Technicians to support a Navy...communicate orally and in writing. Professional phone etiquette is required, and a positive customer service attitude is a… more
- Mindbank Consulting Group, LLC (Arlington, VA)
- Sr. Help Desk Technician (Tier 3) Responsibilities: . Performs in-depth analysis, diagnosis and resolution of desktop and workstations. . Serves as the point of ... Wireless technician with experience working in both areas. Sr. Help Desk Technician (Tier 3) Qualifications: ....initiatives. . Demonstrate the ability to communicate orally and in writing and must have a positive customer service … more
- Dunhill Professional Search (Washington, DC)
- …of the ITIL fundamentals around work scope and workflow in support of these normal service desk support. Help in defining the operational metrics used to ... for supporting information gathering, interviews and compiling the assessment of Service Management / Service Desk support required to provide both Request… more
- Dexian - DISYS (Chantilly, VA)
- …SKILLS:Six (6) + years' experience in supporting enterprise level PCs as an IT Desktop ( Desk -Side) or Help Desk Technician.Able to support systems on both ... other telephone and data circuit activities including requirements gathering and service fulfillment. Other responsibilities include adds, moves, and change activity… more
- General Dynamics Information Technology (Washington, DC)
- …Trust/Other Required:** None **Job Family:** Systems Administration **Skills:** Customer Service , Help Desk Support,Information Technology (IT) Support ... Citizenship Required:** Yes **Job Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide world-class… more
- Vectrus (Springfield, VA)
- …Experience + Shall have 4 or more years of experience working in an enterprise IT Service Desk or Help Desk role. + Demonstrated experience providing ... integrity, respect, responsibility, and professionalism. We are hiring a Senior Service Desk Specialist - Top Secret clearance to support our government customer… more
- Government National Mortgage Association (Ginnie Mae) (Washington, DC)
- …industry; AND - Analyzing and recommending policies, procedures or products to enhance existing service desk / help desk programs; AND - Overseeing ... on open period, eligibility, and how to apply. Responsibilities As a Service Desk Coordinator, you will: -Be responsible for coordinating activities and services… more
- General Dynamics Information Technology (Arlington, VA)
- …**Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Secret **Job Family:** Help Desk **Skills:** Customer Service , Help Desk ... Help Desk ,ITIL Service Desk ,IT Service Desk **Certifications:** CompTIA...successful:** + 3+ years of directly related experience supporting help desk operations or customer service… more
- General Dynamics Information Technology (Rosslyn, VA)
- …**Job Family:** Help Desk **Skills:** Help Desk Management,Information Technology (IT) Support,ServiceNow IT Service Management **Experience:** 5 + ... managing daily operations of the RPC Help Desk , guaranteeing timely and effective customer service ....the world. + Leads the RPC Help Desk team, enforcing adherence to service level… more
- NuAxis Innovations (Reston, VA)
- ** Help Desk Support Service Specialist - Senior** Location **Reston, VA** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on ... so join our team NOW! We are currently seeking a talented and motivated ** Help Desk Support Service Specialist - Senior** for a Full-Time position. **Key… more
- Stillwater Human Capital (Herndon, VA)
- …and/or networking . CompTIA Sec. Customer service and/or support experience working in a Help Desk , Service Desk , or Call Center environment is ... Service Desk Technician Level II-IV Location:... Service Desk Technician Level II-IV Location: Chantilly, VA Stillwater...Degree or equivalent work experience . Experience working with Help Desk ticketing tools and knowledge base… more
- CACI International (Chantilly, VA)
- …You'll Bring These Qualifications: + 1+ year of experience in Help Desk support and/or networking + Customer service and/or support experience working in ... a Help Desk , Service Desk , or Call Center environment is preferred + Degree or equivalent work experience + Experience working with Help Desk … more
- CACI International (Chantilly, VA)
- …and or networking + BA/BS + Customer service and/or support experience working in a Help Desk , Service Desk , or Call Center environment is preferred ... Service Desk Technician (Business, clearance Sponsorship)...+ CompTia A+ CompTia Server+ CompTia Network+ HDI Customer Help Desk Analyst + Microsoft Office Specialist… more
- General Dynamics Information Technology (Arlington, VA)
- …requirements, life cycle management, operations & maintenance, enterprise data management, service desk support and IT training. **HOW OUR HELP DESK ... a technical support team. + Experience developing and providing Service Level Agreements and Help Desk...developing and providing Service Level Agreements and Help Desk deliverables. + **Required Certifications:** Security+… more
- General Dynamics Information Technology (Fort Belvoir, VA)
- …7 + years of related experience **US Citizenship Required:** Yes **Job Description:** ** Help Desk Support Service Specialist - Intermediate** **- TS/SCI** ... **required** Transform technology into opportunity as a ** Help Desk Support Service Specialist - Intermediate** with GDIT. A career in enterprise IT means… more
- General Dynamics Information Technology (Arlington, VA)
- …Must Be Able to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Support, Help Desk Support,Remedy ... Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Specialist** with GDIT. A career...life cycle management, operations & maintenance, enterprise data management, service desk support and IT training. POSITION… more
- NuAxis Innovations (Falls Church, VA)
- ** Help Desk Technician** Location **Falls Church, VA** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make ... job, team, and community. We are currently seeking a talented and motivated ** Help Desk Technician** for a Full-Time position. **Job Summary:** The onsite… more
- Indigo IT, LLC (Washington, DC)
- Help Desk Specialist Washington, DC SUMMARY: Founded in 2001, Indigo IT is an award winning information technology consulting and services company. We are a ... in the field - come join us today! The Help Desk Specialist serves as a member...of remote access software + Working knowledge of industry Service Desk processes and software + Familiarity… more
