- CACI International (Arlington, VA)
- Technical Operations Center Service Desk Agent Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee ... 10% Type of Travel: Local * * * The Technical Operations Center (TOC) Service Desk Agent provides mid-level support for an Information Technology (IT) … more
- William C Brown Inc (Bowie, MD)
- Service Desk Agent (Third Shift) EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for ... (Bowie, Maryland Computer Center) We are currently seeking a Tier-1 Level Service Desk Analyst to support a large data center infrastructure environment. The… more
- William C Brown Inc (Bowie, MD)
- Service Desk Agent EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without ... any other characteristic protected by law. Description 1st Shift Agent (Fri - Tues 7:00 AM - 3:30 PM...System Support Analyst is part of the Enterprise Operations Service Desk staff supporting the agency's systems,… more
- ASM Research, An Accenture Federal Services Company (Springfield, VA)
- …attains the necessary technical skills and understanding of supported clients with the Service Desk to achieve problem resolution goals. + Seeks opportunities to ... years Personal Computer experience including customer support or Help Desk . + 0-2 years of customer service ...Help Desk . + 0-2 years of customer service or public relations experience. + Experience with an… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …up on all incidents. Combines demonstrated technical qualities with exceptional customer service in daily responsibilities. + Update Help Desk Standard ... be substituted for a degree. **Other Job Specific Skills** + Excellent customer service skills + Uses a knowledge document to work independently with general… more
- ASM Research, An Accenture Federal Services Company (Falls Church, VA)
- …the necessary technical skills and understanding of supported clients with the Service Desk to achieve problem resolution goals.Seeks opportunities to improve ... tracking incidents. Follows through to resolution within the customer Service Level requirement by taking notes on the steps...Services (AWS) **Other Job Specific Skills** + Excellent customer service skills + Uses a knowledge document to work… more
- Guidehouse (Suitland, MD)
- …written outage notifications and updates to incident stakeholders. + Conduct continuous improvement service desk support and update knowledge base as required. + ... proactive network and systems monitoring. + Assist in restoring service when outages occur. + Review tickets daily and...daily and reprioritize as needed to ensure compliance with Service Level Agreements (SLA). + Define and classify level,… more
- TekSynap (Arlington, VA)
- … Service improvement results; + Perform call monitoring of live and/or recorded Service Desk agent calls for quality assurance purposes; + Serve ... **RESPONSIBILITIES** + Own overall responsibility for ITSMS process handling on the Service Desk ; + Manage all Service Desk supervisors; +… more
- General Dynamics Information Technology (Washington, DC)
- …issues + Responsible for staff scheduling and coverage for the Service Desk hours 24/7/365 + Perform agent activities when necessary - handle customer ... Job Description Seize your opportunity to make a personal impact as a Service Desk Deputy Program Manager. GDIT is your place to make meaningful contributions to… more
- Tesla Laboratories. Inc. (Vienna, VA)
- We are actively seeking a dedicated Senior IT Service Desk Agent with a specialization in image management and proven expertise in troubleshooting Azure ... or software. + Operational Excellence: Maintain and enhance the IT service desk operations, ensuring SLAs are met and customer satisfaction is maintained… more
- Leidos (Lorton, VA)
- …may be considered in lieu of degree. + US Citizen. + Proven experience in Service Desk /Help Desk environments. + Proven experience working in ticketing ... **Description** Leidos is seeking an experienced Enterprise Help Desk (EHD) Agent , Tier 1, to...Mission Support Services (MSS) team. MSS is a shared service , internal investment group under the Digital Modernization Sector… more
- IHG (Washington, DC)
- …to create a perfect atmosphere for guests and locals alike. **About the Front Desk Agent (Overnight Auditor) position** First impressions count. To get our ... pool with striking Potomac River views and the indulging full- service spa, The Spa at The Wharf, modern luxury,...to an unforgettable start, we're looking for a Front Desk Agent (Overnight Auditor) who can make… more
- Spanish Peaks Mountain Club (Washington, DC)
- …Please Click Here (https://www.myworkday.com/montage/d/task/2998$46522.htmld) to apply internally. Front Office Agent SUMMARY The Front Office Agent is ... although are not limited to: + Providing excellent customer service and telephone etiquette, and actively aspiring to reach...bending, and climbing. The pay scale for the Front Desk position is $23.00 per hour. The pay scale… more
- IHG (Alexandria, VA)
- …into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent , you'll not only be the person they rely on to handle ... Experience - ideally you'll have spent at least one year in a front desk or guest service position. + Strength - sometimes you'll need to lift, push and pull big… more
- IHG (Arlington, VA)
- …into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent , you'll not only be the person they rely on to handle ... Experience - ideally, you'll have spent at least one year in a front desk or guest service position. Strength - sometimes you'll need to lift, push, and pull big… more
- Sage Hospitality Group (Washington, DC)
- …timely and efficient service . + Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank ... in dealing directly with the public and acquired general knowledge of basic customer service skills. + Must be fluent in oral and written English. + Must be… more
- ARAMARK (Bethesda, MD)
- …the employee lives and/or works. **Job Responsibilities** Greet and provide customer service to guests while anticipating their needs Supply guests or travelers with ... and emails and delivers messages as needed. Maintains excellent customer service and positive attitude towards guest, customers, clients, co-workers, etc. Coordinate… more
- Marriott (Arlington, VA)
- …and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and ... will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be… more
- Marriott (Dulles, VA)
- …promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the ... name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,… more
- Arena Technical Resources, LLC (Washington, DC)
- IT Service Desk Supervisor Location: Washington, DC, US Job ID: ATR 17107 Job Description Position Title: IT Service Desk Supervisor Location: ... We have an opening for an Information Technology (IT) Service Desk Supervisor in the Washington DC...Desk Analysts. - Ability to be a change agent and drive new firm initiatives. - Possess exceptional… more