- Koniag Government Services (Vienna, VA)
- Service Desk Lead Vienna, VA 22180, USA Req #568 Tuesday, June 17, 2025 **Kadiak,** a Koniag Government Services company, is seeking an experienced ... Service Desk Lead to support our federal customer in Vienna, Virginia. This position requires a Top Secret/SCI clearance with willingness to obtain a CI… more
- SMX (Fort Belvoir, VA)
- Service Desk Lead (4286) (Ft. Belvoir, VA) (TS/SCI)at SMX(View all jobs) (https://www.smxtech.com/careers/) Fort Belvoir, VA SMX is actively seeking a ... position Monday - Friday.** **Essential Duties & Responsibilities** + Lead Help Desk operations and personnel +...interacting with customers, managing their work with an IT service management (SM) ticketing system, and ensuring all actions… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring for a Service Desk Lead to support our USSS Network Operations and Security Center (NOSC) proposal. This position ... USD $113,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/6164/ service - desk - lead /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-DC-_ **ID** _2025-6164_… more
- CACI International (Forest Heights, MD)
- Service Desk Shift Lead Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular Percentage ... Up to 10% Type of Travel: Local * * * **The Opportunity:** The Service Desk Shift Lead will provide daily supervision, technical support and direction to… more
- Link Solutions Inc (Adelphi, MD)
- …certified and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Site Lead to join our team at Adelphi, MD. + ... have an active DoD Security Clearance. + Non-remote (relocation incentive available) The Service Desk Site Lead will serve as the primary escalation point… more
- UIC Government Services and the Bowhead Family of Companies (Quantico, VA)
- **Overview** FIELD SERVICE REPRESENTATIVE / SERVICE DESK SPECIALIST LEAD (MIELS): Bowhead is seeking Field Service Representatives / Service ... will consist of program management; logistics; asset management; engineering; customer service ; research and development of new capabilities; test and evaluation;… more
- TekSynap (Arlington, VA)
- …& Qualifications** **RESPONSIBILITIES** + Own overall responsibility for ITSMS process handling on the Service Desk ; + Manage all Service Desk ... Delivery Designee; + Manage the development and issuance of Service Desk operational reports; + Represent the...designated Change lead ; + Act as the lead owner for implementing and progressing Continuous Service… more
- Black Bear Technology Solutions, LLC (Adelphi, MD)
- …more complex technical issues to senior-level technicians. + Work under the direction of the local Service Desk Lead as part of an integrated service ... Service Desk Technician - Intermediate Clearance Required: Active Secret Clearance Location: Adelphi, MD Position Overview: The Service Desk Technician -… more
- ManTech (Herndon, VA)
- ManTech seeks a motivated, career and customer-oriented **Desktop Support Services Help Desk Lead ** to join our team in **Washington, DC.** This is a hybrid ... and 1 day remote. The **Desktop Support Services Help Desk Lead ** oversees the help desk...(BS) degree. + 10+ years of relevant experience in service desk or program management. + 4+… more
- CACI International (Ashburn, VA)
- …Manager + Product Architect + Quality Specialist + Release Manager + Resource Manager + Service Desk Lead + Technical Writer + Test Engineer All positions ... be available at any time but may be available in the future: + Performance/ Service Level Manager + Warehouse Manager + Analytic Server Architect SME + Asset Manager… more
- General Dynamics Information Technology (Mclean, VA)
- …**US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a Help Desk Team Lead with GDIT. A career in enterprise IT means ... operate. We are seeking a proactive and customer-focused Help Desk Team Lead to oversee our frontline...365-as well as a passion for delivering exceptional customer service . **Key Responsibilities:** Lead , coach, and mentor… more
- NuAxis Innovations (Washington, DC)
- **IT Service Desk Quality Assurance Manager** Location **Washington, DC** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a ... + Quality Assurance Manager (QAM) with Enterprise IT Help Desk / Service Desk Background + The...exceeded. Leadership & Team Management: + Proven ability to lead cross-functional teams, including mentoring staff and managing daily… more
- Amazon (Arlington, VA)
- …customers using Kuiper's satellite network. We have an immediate opening for a Deal Desk Manager to support the KGS team focusing on government customers around the ... KGS deal development scaling approach. You will take the lead on finalizing contract terms for government opportunities, while...direction when needed). Key job responsibilities As the Deal Desk Manager, KGS you will guide the team to… more
- William C Brown Inc (Bowie, MD)
- Service Desk Agent (Third Shift) EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for ... Computer Center) We are currently seeking a Tier-1 Level Service Desk Analyst to support a large...shift. + Any other duties assigned by the Team Lead or management. Position Requirements Qualifications / Technical Skills:… more
- CAI (Washington, DC)
- …R5490 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** As a Service Desk Analyst, you will be responsible for receiving requests ... **Job Description** We are looking for a bilingual customer service -oriented **Bilingual Service Desk Analyst**...May perform other job duties as directed by Team Lead or Service Delivery Leader **What You'll… more
- Marriott (Washington, DC)
- …Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Strives to ensure guest and employee satisfaction and achieve the ... * High school diploma or GED; 1 year experience in the guest services, front desk , or related professional area. OR * 2-year degree from an accredited university in… more
- Link Solutions Inc (Adelphi, MD)
- …and incident statuses. + Lead incident response activities by coordinating with Service Desk Leads and technical support teams. + Track and manage ... appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Request Queue Manager to join our team at Adelphi, MD. + Must be… more
- William C Brown Inc (Bowie, MD)
- Service Desk Agent EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without ... (EOC) Tier 1 System Support Analyst is part of the Enterprise Operations Service Desk staff supporting the agency's systems, hybrid cloud infrastructure and… more
- CACI International (Arlington, VA)
- Technical Operations Center Service Desk Agent - Weekend Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None ... * * **The Opportunity:** CACI is seeking a TOC Service Desk Agent - Weekend to join...Level Agreements (SLAs) and Standard Operating Procedures (SOPs). + Lead in troubleshooting and resolution of complex issues and… more
- Chenega Corporation (Arlington, VA)
- …as needed for continuous process and service improvement. + Work with the IT Help Desk Lead to ensure the Help Desk maintains compliance with Service ... Tier 1 Help Desk Analyst Arlington, VA . Information Technology Join...services, software systems engineering, and/or applications development to restore service and/or identify and correct core problem. + Simulates… more