- Link Solutions Inc (Adelphi, MD)
- …certified and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Site Lead to join our team at Adelphi, ... Must have an active DoD Security Clearance. + Non-remote (relocation incentive available) The Service Desk Site Lead will serve as the primary escalation… more
- CACI International (Arlington, VA)
- Technical Operations Center Service Desk Shift Lead ..._This position req_ _uires a minimum of 3 days on- site in Arlington, VA._ We are hiring for the ... Up to 10% Type of Travel: Local * * * **The Opportunity:** The TOC Service Desk Shift Lead will provide daily supervision, technical support and direction to… more
- SMX (Fort Belvoir, VA)
- Service Desk Lead (4286) (Ft. Belvoir,...Fort Belvoir, VA SMX is actively seeking a **Senior Help Desk Manager** for a full-time, on- site position at ... a full-time on site position Monday - Friday.** **Essential Duties & Responsibilities** + Lead Help Desk operations and personnel + Perform duties as a Help … more
- General Dynamics Information Technology (Mclean, VA)
- …**US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a Help Desk Team Lead with GDIT. A career in enterprise IT means ... operate. We are seeking a proactive and customer-focused Help Desk Team Lead to oversee our frontline...365-as well as a passion for delivering exceptional customer service . **Key Responsibilities:** Lead , coach, and mentor… more
- NANA Regional Corporation (Herndon, VA)
- SUVI is seeking a Service Desk Led to provide Information Technology Support Services to support the mission of the Government. **Responsibilities** + Supervises ... the day-to-day operations of the help desk . + Identifies, researches, and resolves complex technical problems....problems. + Creates and manages escalation procedures and ensures service levels are maintained. + Documents, tracks, and monitors… more
- William C Brown Inc (Bowie, MD)
- … Service Desk experience. + Knowledge of HP Server Automation, Site Scope, HP Business Service Management, Active Directory, McAfee Encryption, and NNMi ... Service Desk Agent (Third Shift) EOE... Service Desk Agent (Third Shift) EOE Statement We are...shift. + Any other duties assigned by the Team Lead or management. Position Requirements Qualifications / Technical Skills:… more
- CACI International (Arlington, VA)
- Technical Operations Center Service Desk Agent - Weekend Job...is hybrid (up to 2 - 3 days on site ) in Arlington, VA._ **_Day Agent Shift: Sat - ... * * **The Opportunity:** CACI is seeking a TOC Service Desk Agent - Weekend to join...Level Agreements (SLAs) and Standard Operating Procedures (SOPs). + Lead in troubleshooting and resolution of complex issues and… more
- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- …or lead diagnostician, providing guidance and support to help desk staff. **Required qualifications to be successful in this role:** -Clearance: Secret ... **Help Desk Specialist** **Category:** Business Consulting, Strategy and Digital...site that is dedicated to veterans and transitioning service members. All CGI offers of employment in the… more
- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- …be directed to our site that is dedicated to veterans and transitioning service members. All CGI offers of employment in the US are contingent upon the ability ... **Help Desk Manager** **Category:** Business Consulting, Strategy and Digital...Description:** We are looking for a Helpdesk Manager to lead and oversee our helpdesk team. In this role,… more
- General Dynamics Information Technology (Washington, DC)
- …**Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Information Technology (IT) Support,IT Maintenance,Troubleshooting **Certifications:** ... GDIT has an amazing opportunity for an IT Maintenance Lead to provide world-class IT maintenance support to our...government client and exhibit the exceptional technical and customer service skills to resolve issues as quickly and efficiently… more
- CACI International (Chantilly, VA)
- …capabilities and services to implement and operate an enterprise ITSM solution, enterprise service desk and endpoint management for end user devices to enable ... ServiceNow Configuration Management Database Technical Lead Job Category: Information Technology Time Type: Full...operations.** **This position is hybrid, with work expected on site in Chantilly, VA 2-3 days a week.** **Responsibilities:**… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …email communication for message coordination. + Manage the Technical Control Facility Service Desk , ensuring completion of tasks related to day-to-day ... of a talented and experienced Primary Technical Control Facility Lead to assist in directing and managing the program's...monitoring in accordance with DoD policies. + Designate node site coordinators to support DoS worldwide missions and maintain… more
- TekSynap (Washington, DC)
- …with established standards and procedures. + Conduct regular audits of help desk interactions and service tickets to assess quality andidentifyareas for ... integration, and upgrade of IT products, along with installation and on- site maintenance, including help desk services. Additional support includes… more
- TekSynap (Arlington, VA)
- …and program documentation. + Lead the development and implementation of service desk strategy, quality assurance (QA) programs, and continuous improvement ... initiatives. + Provide oversight for service desk operations, ensuring 24x7x365 coverage for...Center in Alexandria, VA. + Type of environment: On site in one of these locations with the potential… more
- Chenega Corporation (Lorton, VA)
- …Logistics support experience a plus. + Extensive experience in a general help desk or customer service position desired. + Knowledge of Non-Intrusion Inspection ... **Req ID:** 35579 **Summary** **Maintenance Service Representative** **Lorton, VA** Chenega IT Enterprise Services...ways to maintain a culture where we excel and lead healthy, happy lives. **Corporate citizenship** Chenega MIOS is… more
- TekSynap (Washington, DC)
- …integration, and upgrade of IT products, along with installation and on- site maintenance, including help desk services.Additionalsupport includes hardware ... assurance surveillance plans, performing inspections during various stages of service delivery, and documenting results usingappropriate reports. + **Stakeholder… more
- IT Concepts (Washington, DC)
- …and achieve extraordinary milestones. Kentro is hiring an experienced Customer Service Engineer (System Administrator) to support our VA-ESOM- End Point Support ... may be located and require onsite services. A Customer Service Engineer can quickly respond to end-user requests for...be able to interact with customers, diagnose problems, and lead them through the necessary steps to correct their… more
- Extra Space Storage (Reston, VA)
- …+ **Paid Time Off** accrued throughout the year, increasing with years of service . + **Generous 401(k) match with Traditional and/or ROTH choices.** + Affordable ... through continuous maintenance (eg, sweeping, mopping, grounds maintenance, etc.) of the site , including the office, and the interior and exteriors of the storage… more
- KBR (Chantilly, VA)
- …at the forefront of innovation. + Experience with using and administration of a ticketing, service desk , or tracking tool (such as ServiceNow, Jira Service ... Manager As a highly motivated Enterprise Information Management Systems Manager you will lead a dynamic team in orchestrating the seamless flow of information across… more
- Epsilon, Inc (Manassas, VA)
- …partners and foreign military sales (FMS) clients, providing top-tier desk -side support, and offering adaptable enterprise infrastructure solutions. Our services, ... to delivering excellence without compromise and who view customer service as a top priority. **An average day:** As...surveillance system data to identify and mitigate threats. + Lead routine and unannounced inspections of the facility to… more