- Amentum (Washington, DC)
- As a Top Secret cleared Service Desk Support Specialist for this program, you will be working in an organization that's mission is to develop and operate the ... You will ensure ensures that all phases of help desk support are properly coordinated, monitored, logged,...and triage user-reported issues * Resolve user issues and service desk tickets efficiently by offering step-by-step… more
- CACI International (Arlington, VA)
- …Type of Travel: Local * * * The Technical Operations Center (TOC) Service Desk Agent provides mid -level support for an Information Technology (IT) ... Technical Operations Center Service Desk Agent Job Category: Information...etiquette in responding to customer calls or inquiries for service and support . * Demonstrate strong writing… more
- TekSynap (Chantilly, VA)
- … Desk Support Tech** willperformor provide supportas part of a24/7, 365-day Service Desk (SD) to support IT services and applications,using the ... for other IT service management functions. The Help Desk Support Techwill: + Providetechnical advice and guidance on installation, adaptation, configuration… more
- General Dynamics Information Technology (Washington, DC)
- …Required:** None **Job Family:** Systems Administration **Skills:** Customer Service ,Information Technology (IT) Support ,Microsoft Office **Experience:** 3 ... Description:** GDIT has an amazing opportunity for a Help Desk Technician to provide world-class IT support ...AN IMPACT: + Providing a high level of technical support and service to our onsite and… more
- Shuvel Digital (Washington, DC)
- …The Help Desk Engineer will troubleshoot issues to provide excellent customer service and support to system stakeholders. Work Location This is a long-term ... multiple teams providing Development, Security, and Operations (DevSecOps) services to support the United States Citizenship and Immigration Services (USCIS) in the… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- … service in daily responsibilities. **Responsibilities** + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, and Procedures (TTPs); and ... issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
- CACI International (Forest Heights, MD)
- … Desk team. As a Service Desk Analyst, you will provide mid -level support to a team that receives and resolves 15,000 tickets month, in support ... Service Desk Analyst (Nights/Weekends) Job Category:...* * * **The Opportunity:** CACI is seeking a Service Desk Analyst to support ...**The Opportunity:** CACI is seeking a Service Desk Analyst to support an existing IT… more
- CACI International (Forest Heights, MD)
- …+ Leverage technical background to guide troubleshooting and incident management for VIP support + Demonstrate sound customer service and telephone etiquette in ... Tier 1 Help Desk Specialist Job Category: Information Technology Time Type:...software, software configuration control and systems. Functions as a mid -level subject matter expert in legacy customized client systems.… more
- Chenega Corporation (Springfield, VA)
- …and 8+ years' experience in a related field + Experience with Tier 1-4 Service Desk + SA experience with building unclassified, integrating, testing, and ... **Req ID:** 35877 **Summary** ** Mid Systems Engineer** **Springfield, VA** Are you ready...core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join… more
- DarkStar Intelligence LLC (Washington, DC)
- …Collection Management Officer (HCMO), HUMINT Collection Managers Course (HCMC), Operations Support Officer Course (OSOC), HUMINT Desk Officer Course (HDOC), ... Mid -Level HUMINT-Enabling Instructor Position Summary DarkStar Intelligence is...Counterintelligence Polygraph (Preferred) Primary Duties and Responsibilities: + Design, support , and deliver comprehensive training in all areas of… more
- THOR Solutions, LLC (Washington, DC)
- THOR Solutions is actively seeking a highly motivated mid -level Naval Architect to support the United States Coast Guard (USCG)'s Ship Design Team in Washington, ... Service -Disabled Veteran-Owned Small Business (SDVOSB) providing mission critical support across the Department of Defense, Department of Homeland Security,… more
- Serco (Washington, DC)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... **Position Description** Serco is looking for an experienced and enthusiastic mid -level program analyst capable of understanding technical details across a wide… more
- Serco (Washington, DC)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... on customer requirements. Serco is looking for an experienced and enthusiastic Mid Engineer capable of understanding technical details across a wide variety of… more
- Amentum (Washington, DC)
- …level. A typical day in the life on this program involves: - Provide Help Desk support for escalated tickets - Optimize the workplace through administrative and ... You will be responsible for creating and maintaining new Service Level Agreements. Identify gaps in workflow processes and...logistics support - Provide budgetary data analysis - Leverage Microsoft… more
- Serco (Arlington, VA)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... Naval Architect performs routine analyses and prepare naval architectural deliverables in support of the design of ships, craft, and other floating structures. **In… more
- Leidos (Washington, DC)
- …Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk , and data transport. Ultimately, Leidos will support the Navy ... your career and in yourself. Leidos is seeking a Mid -level Desktop Support Technician to support...with HP Service Manager, Remedy, or similar Service /Help Desk ticket management software + Basic… more
- IT Concepts (Washington, DC)
- …innovation, and achieve extraordinary milestones. Kentro is hiring an experienced Customer Service Engineer (System Administrator) to support our VA-ESOM- End ... and user satisfaction. + Assist in delivering remote and desk -side technical support , responding to IT ...Service Engineer may be asked to provide additional support during temporary periods of increased workload, referred to… more
- Xerox (Washington, DC)
- …Ref# 20035295 Job Level Non-Executive Manager Job Type Experienced Job Field SERVICE DELIVERY MANAGEMENT Seniority Level Mid -Senior Level Currency USD - ... Service Delivery Manager - DoD/Federal Accounts **General Information**...savings across relevant client base. * Provides leadership and support for new business opportunities. Takes an active role… more
- Parsons Corporation (Chantilly, VA)
- …to join our team! In this role you will get to **P** **rovides technical support and customer service to the organization's users of computer applications and ... troubleshooting, designing, and implementing fixes .Providing basic user training in support of off-the-shelf applications and office products as well as some… more
- Acclaim Technical Services (Mclean, VA)
- …DC area firms and continues to grow. We are actively hiring a Technical Support Analyst, Staff with TS/SCI clearance and polygraph to join our Mission Technology ... Division working in McLean, VA. Seeking a motivated, career and customer-oriented Enterprise IT Support Officers (EITSO) to serve on a team of IT support … more