- Humana (Des Moines, IA)
- …the best solutions and outcomes working in a best-in-class contact center . As a Bilingual Call Center Representative 2, you will take as many as 75 calls ... days.** + The initial 120 days of employment as a Bilingual Inbound Call Center Representative constitute an appraisal period. This Appraisal Period is… more
- Iron Mountain (Des Moines, IA)
- …If so, let's start the conversation. **Job Summary:** The Inside Sales Representative - Digital SMB is an inside sales position responsible for growing ... all things digital at Iron Mountain, the Inside Sales Representative - Digital SMB drives the highest levels of...through Salesforce.com. + Be fully prepared on every sales call to be able to execute a sales plan.… more
- Elevance Health (West Des Moines, IA)
- …in someone's life and help make healthcare easy, apply today! We are an inbound call center that handles dental only with a majority of our calls coming ... Title: Customer Care Representative I, II **Location:** This positon will be...$500 Sign on Bonus Included** As a **Customer Care Representative ** , you will act as a trusted advisor… more
- Grifols Shared Services North America, Inc (Des Moines, IA)
- …engagement. The SSR is also tasked at using technology for call planning/targeting, field communications, field reporting, sales data analysis, reporting and ... license needed rather than a contract, buy & bill for infusion center + Understanding of Physician Management companies, eg Intrafusion, Corinthian, Healix, etc.… more
- Highmark Health (Des Moines, IA)
- …None **EXPERIENCE** **Required** + 1-3 years experience in customer service or call center environment **Preferred** + None **LICENSES or CERTIFICATIONS** ... hand. + Works independently of support from a senior customer service representative , frequently utilizing the knowledge center , answering customer inquiries. +… more
- Mom's Meals (Des Moines, IA)
- …with data entry Preferred Skills and Experience + 1 year of previous call center experience Physical Requirements + Repetitive motions that include the ... Position SummaryThe Bilingual Customer Service Representative serves as the front line to our Spanish-speaking customers placing meal orders. This position is… more
- Mom's Meals (Des Moines, IA)
- …and showing core values Preferred Skills & Experience + 1 year of previous call center experience + Previous experience with auto dialer, multi-line phone ... meals in the healthcare market, is in hyper-growth mode. The Customer Service Representative serves as the front line to our customers placing meal orders. This… more
- Highmark Health (Des Moines, IA)
- …of Customer Service in a customer facing role **Preferred** + Customer Service in a call - center environment + Customer Service in a Healthcare related call - ... individual members, groups, providers and brokers in a customer service center . Troubleshoots and resolves customer complaints. Ensures that responses to inquiries… more
- TEKsystems (West Des Moines, IA)
- …customer interactions in CRM Skills: + Telecommunication, outbound calls, sales, call center , customer service, inbound calls, documentation Additional Skills ... & Qualifications: + Communication + Cold Calling + Documentation About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over… more
- Broadlawns Medical Center (Des Moines, IA)
- …and any criminal or other relevant record, to provide it to Broadlawns Medical Center or its duly authorized representative for its use in deciding whether ... The Broadlawns Medical Center campus includes an acute care hospital, primary...operations support accountabilities. Schedule Generally Monday-Friday, 8am-5pm (40 hours/week), On- Call Qualifications + Associates degree in computer science or… more
- Broadlawns Medical Center (Des Moines, IA)
- …and any criminal or other relevant record, to provide it to Broadlawns Medical Center or its duly authorized representative for its use in deciding whether ... The Broadlawns Medical Center campus includes an acute care hospital, primary...Performs other duties as assigned. Schedule Generally Monday-Friday, 7am-3:30pm Call hours required Qualifications + High school diploma or… more
- Broadlawns Medical Center (Des Moines, IA)
- …and any criminal or other relevant record, to provide it to Broadlawns Medical Center or its duly authorized representative for its use in deciding whether ... The Broadlawns Medical Center campus includes an acute care hospital, primary...providers, residents, and/or medical students + Participates in depaltmental call schedule as assigned. + Participates in medical education… more
- Broadlawns Medical Center (Des Moines, IA)
- …and any criminal or other relevant record, to provide it to Broadlawns Medical Center or its duly authorized representative for its use in deciding whether ... The Broadlawns Medical Center campus includes an acute care hospital, primary...procedures of the Imaging Services Department. Position may have on- call responsibilities on evening/night/weekend and/or holiday shifts. ROLES &… more
- Broadlawns Medical Center (Des Moines, IA)
- …and any criminal or other relevant record, to provide it to Broadlawns Medical Center or its duly authorized representative for its use in deciding whether ... The Broadlawns Medical Center campus includes an acute care hospital, primary...emergency department. This positon includes one week of on call coverage per month. The positon also includes routine… more
- Broadlawns Medical Center (Des Moines, IA)
- …and any criminal or other relevant record, to provide it to Broadlawns Medical Center or its duly authorized representative for its use in deciding whether ... The Broadlawns Medical Center campus includes an acute care hospital, primary...Inpatient consultation to non-psychiatry units + ED consultation. + Call -coverage to include intermittent overnights and weekends. + Management… more
- HomeSafe Alliance (Des Moines, IA)
- … and customer relationship reporting and understanding and interpreting trends of contact center metrics (ie, Average Handle Time, After Call Work, Unavailable ... **Title:** Contact Center Supervisor **HomeSafe Alliance** is the single global...processing customer orders. + May function as a designated representative for designated accounts. + May lead and train… more
- Fresenius Medical Center (Des Moines, IA)
- …The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions ... sites and between assigned facilities. + Position requires participation in on- call rotation, night, weekend, holiday or as defined by individual program… more
- Fresenius Medical Center (Des Moines, IA)
- …The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions ... sites and between assigned facilities. + Position requires participation in on- call rotation, night, weekend, holiday or as defined by individual program… more
- Sutherland Global Services (Des Moines, IA)
- …or equivalent + 1-2 years of experience working in a high-volume call center environment as a customer service representative + Effective verbal and written ... simple and complex inquiries + In times of high call volumes, phone calls may be received back-to-back with...& Specific Details + Information provided on the phone call + Routing Pathways + Self-Service Options + Assisting… more
- Vaco (Des Moines, IA)
- …role works support and maintenance tickets, performs routine build, participates in on- call rotation and works on special projects (including Epic Upgrades) as ... perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. **Duties and… more