- Sunrun (St. Paul, MN)
- …while ensuring high levels of customer service quality and availability. The Service Desk Manager is also responsible for staffing capacity planning, ... framework working with other IT Managers and integrate within Service Desk function + Communicating to other managers when procedures are incomplete, or… more
- KPMG (Minneapolis, MN)
- **Business Title:** KPMG Software Lifecycle Console Manager & License Desk Service Delivery Manager **Requisition Number:** 112798 - 46 **Function:** ... team. KPMG is currently seeking a Manager , Software Lifecycle Console Manager & License Desk Service Delivery to join our Global Procurement team which… more
- State of Minnesota (St. Paul, MN)
- …+ **Hiring Agency/Seniority Unit** : Minnesota IT Services + **Division/Unit** : Enterprise Service Desk / End User Support + **Work Shift/Work Hours** : Day ... partners. Part of the Minnesota IT (MNIT) organization, the Enterprise Service Desk (ESD) End User Support (EUS) team provides comprehensive, standardized… more
- Barnes & Thornburg LLP (Minneapolis, MN)
- … Desk Specialist Minneapolis,MN SUMMARY: Under the direct supervision of the Service Desk Manager and according to established Firm policies and ... procedures, the Service Desk Specialist is responsible for the...issue and to whom, both within and outside of IT 9. Identify needs for improvement within the team… more
- Marriott (St. Paul, MN)
- …Help Desk environment with experience in supporting application or IT infrastructure customers. + Technical Certifications (Cisco, MCSE, etc.) + Strong ... consistency and client satisfaction and alignment with the industry + Works with service providers, IT teams, and business partners to implement continuous… more
- Robert Half Technology (Minneapolis, MN)
- Description Interim IT Manager Responsibilities: * Oversee and manage network support operations. * Handle hardware support and conduct necessary repairs. * ... licenses. * Supervise Tier 1 and Tier 2 help desk operations. * Manage relationships with Managed Service...a smaller environment where they not only manage the IT team, budget and projects, but can also serve… more
- The Estee Lauder Companies (Blaine, MN)
- …American affiliate, and the Consumer Experience FSS onsite. The Blaine Campus Technology Service Manager (TSM) supports the Brand Cluster Technology Lead in ... service project delivery. This is a highly hands-on IT service delivery role serving as a...providing technical issue resolution beyond issues reported to the Service Desk or unresolved by the … more
- Marriott (St. Paul, MN)
- …and reliability of property-based systems. Y Provides educational direction to Marriott Service Providers, Service Desk , and Field Services organizations ... Technology Services to the organization. Y Provides educational direction to Marriott Service Providers, Service Desk , and Field Services organizations… more
- SHI (St. Paul, MN)
- …with leadership and organization initiatives. + Mentor/Train lower tier engineering employees and service desk employees. + Involvement in a wide range of ... engineer will collaborate with internal and external customers, lead IT projects, monitor performance, optimize environments, stay updated on...of this role. This role will report to the Manager of ASG Engineering role in the ASG Product… more
- Cayuse Holdings (St. Paul, MN)
- …skills + Incident response experience in a high energy IT environment working closely with IT Service Desk , and IT Operations support + Ability to ... Support and respond to incidents working with the the Service Desk and Desktop support teams +...and undertake an immediate effort to restore a failed IT application + Assist with managing critical events, which… more
- SHI (St. Paul, MN)
- …with leadership and organization initiatives. + Mentor/Train lower tier engineering employees and service desk employees. + Involvement in a wide range of ... engineer will collaborate with internal and external customers, lead IT projects, monitor performance, optimize environments, stay updated on...of this role. This role will report to the Manager of ASG Engineering role in the ASG Product… more
- Marriott (St. Paul, MN)
- …relations teams + Ensures early warning to the leadership regarding degraded or missed service levels ** IT Governance:** + Follows all defined IR standards and ... to resolving complex issues and providing input for decisions on complex, non-routine service requests. This role will be called upon to make contributions into… more
- Publicis Groupe (Minneapolis, MN)
- …collaboration with leadership across all PXP USA functions and the Publicis Groupe shared service IT organization. The goal is excellence in execution today and ... Publicis Groupe global network. This role requires a hands-on manager with a strong technical background, a broad range...globe within PXP and with the Publicis Groupe shared service IT organization as well as with… more
- Ensono (St. Paul, MN)
- …all areas of responsibility + Familiarity with the following tools: Service Manager , CASD Service Desk or ServiceNOW Configuration Management Database, ... reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up… more
- SHI (St. Paul, MN)
- …with leadership and organization initiatives. + Mentor/Train lower tier engineering employees and service desk employees. + Involvement in a wide range of ... engineer will collaborate with internal and external customers, lead IT projects, monitor performance, optimize environments, stay updated on...of this role. This role will report to the Manager of ASG Engineering role in the ASG Product… more
- H&R Block (Mounds View, MN)
- …associates accountable to Standard Operating Procedures (SOP) execution and client service experience, with escalation to the Multi-Unit Team Leader and District ... General Manager as necessary + Serve as point of contact for onsite escalated client service concerns + Ensure clients are scheduled properly and conflicts are… more
- Ford Motor Company (St. Paul, MN)
- …and the value those vehicles provide. **In this position ** The Revenue Operations Manager , NA needs to have a good understanding of data analytics to identify ... in scaling. This role will report to the Head of Global Revenue Operations Manager of Ford Pro Intelligence and Charging and Integrated Services Retail, located in… more
- Aimbridge Hospitality (Eagan, MN)
- …setting-up and maintaining complimentary hotel lobby functions including the coffee service and nightly concierge events cleaning and setting-up meeting room ... functions delivering service items to guest rooms upon requests from the front desk and driving shuttle van when needed (property specific). El / la Asistente de… more