- MUFG (Tampa, FL)
- …and maintaining ServiceNow ITSM capabilities and contributing towards transformation of IT Service Management platform while supporting current state. ... Candidate must have a strong functional and technical understanding of ServiceNow 's IT Service Management (ITSM) platform. This individual needs to have… more
- TECO Energy (Ybor City, FL)
- … management / Change enablement module within ServiceNow or other IT Service Management platforms. Preferred: Utility security and regulatory ... Library (ITIL) Process Analyst Sr and Consultant PERFORMANCE COACH: Mgr IT Service Management COMPANY: Tampa Electric Company DEPARTMENT: Information… more
- MUFG (Tampa, FL)
- …experience with Discovery/CMDB. + 4+ years of technical experience with ITSM, GRC and IT Asset Management is preferred. + 2+ years of technical experience with ... as the functional and technical subject-matter-expert and platform architect for ServiceNow platform and ServiceNow Vulnerability Response and Configuration… more
- Raymond James Financial, Inc. (St. Petersburg, FL)
- …ongoing education, attending conferences, and reading specialist media. **Skills:** + Knowledge of ServiceNow IT Modules (ie, ITSM, ITOM, ITBM/ SPM, GRC/ IRM, ... required on maintaining the security, integrity, compliance and continuity of IT systems and services. **Licenses/Certifications:** + ServiceNow Certification is… more
- MUFG (Tampa, FL)
- …remotely connected users through VPN. + Track hardware/software assets and ensure documented IT asset management policies are followed. + Build, test, and deploy ... in adherence with MUBK's guidelines. + Follow up with service team for root-cause analysis (problem management )...Provide User provisioning/de-provisioning for HW/SW in accordance with MUFG's IT asset management procedures. MS Office 365… more
- Raymond James Financial, Inc. (St. Petersburg, FL)
- …data extraction, validation, and transformation. + Integrate and visualize key operational and service management metrics from ServiceNow and NICE Contact ... with cross-functional teams to deliver impactful insights. Familiarity with ServiceNow data sets and NICE Contact Center systems (or...+ Familiarity with the metrics and reporting common to IT Support Service Desks. + Advanced Excel… more
- Raymond James Financial, Inc. (St. Petersburg, FL)
- …software, and infrastructure assets. + Support in defining, managing and governing IT Asset Management Processes for our branches including: Software Asset, ... Management escalations from the branches. + Experience with Service Now's asset management module preferred but...assurance on databases, systems, audits, and scans. + Support IT Asset Management day to day activities.… more
- Deloitte (Tampa, FL)
- …skills for capacity planning and performance tuning. + Knowledge of IT service management processes, particularly with ServiceNow . + Ability to write, ... (IaC) with Terraform for cloud resource provisioning. + Use ServiceNow to track incidents, changes, and service ...+ 1+ years of expertise in automation and configuration management with Puppet or Ansible as well as managing… more
- System One (Riverview, FL)
- …with SAP Plant Maintenance processes and SAM application. Experience using the ServiceNow platform for incident management . Strong understanding of SAP ... is responsible for investigating and resolving user incidents related to SAP's Service and Asset Manager (SAM) application. This role would support users globally… more
- USAA (Tampa, FL)
- …to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the ... where our core values - honesty, integrity, loyalty and service - define how we treat each other and...and manage existing and emerging risks and integrate risk management strategies and educate risk owners across the enterprise… more
- USAA (Tampa, FL)
- …to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the ... where our core values - honesty, integrity, loyalty and service - define how we treat each other and...and manage existing and emerging risks and integrate risk management strategies and educate risk owners across the enterprise… more
- USAA (Tampa, FL)
- …to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the ... a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what… more
- Insight Global (Tampa, FL)
- Job Description The Manager of IT Service Management is responsible for overseeing the daily operations and performance of the organization's IT ... organization's ITSM strategy. The position involves close collaboration with IT service management leadership to...with ITIL frameworks (v3 or v4) - Experience with ServiceNow - Experience leading a service desk… more
- Deloitte (Tampa, FL)
- …forefront of enterprise technology, working across finance, supply chain, and IT operations to deliver holistic performance improvement and digital transformation. ... to enable heart-of-the-business solutions. The Team Enterprise Operations as a Service provides multi-year managed service contracts to support enterprise… more
- USAA (Tampa, FL)
- …to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the ... where our core values - honesty, integrity, loyalty and service - define how we treat each other and...and handle existing and emerging risks and integrate risk management strategies and educate risk owners across the enterprise… more
- Virtual Service Operations (Largo, FL)
- …Asset Recovery + Asset tagging + Printer Support + Client Center (Tech Bar) Support + IT Service Management Updates + Other Client Support duties needed to ... you looking to take the next step in your IT Career? Let's chat and see if we are...management + Experience with using tools such as: ServiceNow , Bomgar, LapLink and Secure Disk Wipe Preferred Qualifications:… more
- Deloitte (Tampa, FL)
- …forefront of enterprise technology, working across finance, supply chain, and IT operations to deliver holistic performance improvement and digital transformation. ... to enable heart-of-the-business solutions. The Team Enterprise Operations as a Service provides multi-year managed service contracts to support enterprise… more
- Bristol Myers Squibb (Tampa, FL)
- …throughout the process in a timely manner while utilizing the outside legal service provider. This role will develop the best operational practices to improve our ... level of service and efficiency for our businesses and customers. The...immigration programs effectiveness. and cost efficiency + Lead change management initiatives within the Immigration programs function, encouraging seamless… more
- Citigroup (Tampa, FL)
- …NAS drive maintenance requiring submissions of necessary change tickets on ServiceNow system. Support Cit's critical customer-facing Margin and Risk calculation ... Requirements: Bachelor's degree, or foreign equivalent, in Business Administration, Management Information Systems, Business Technology, or a related field, and… more