- New York Power Authority (White Plains, NY)
- Customer Experience ( CX ) Product Manager Location: White Plains, US **Summary** The ** Customer Experience ( CX ) Product Manager** will ... foster a customer -first approach throughout NYPA, leveraging customer experience tools and techniques (ie personas,...Budgeting, among others. As such, the ** CX Product Manager** will coordinate annual planning for Customer… more
- Amazon (New York, NY)
- … Product Managers in developing and executing on a high-impact, customer -focused product strategy and roadmap for Ad CX - Launch high impact products and ... us well for the long-term. As a Senior Manager, Product Management - Tech, Ad CX , you...success with advertisers - Manage prioritization and trade-offs among customer experience , monetization, technical and operational lift,… more
- Warner Bros. Discovery (New York, NY)
- …Role ** The Tier 3 Global Special Operations Technician is a key member of the Customer Experience ( CX ) Strategy & Ops team within the Warner Bros. Discovery ... and poise. They will work closely with the extended CX team and partners in Product and...appropriate extended teams for resolution, while delivering a positive customer experience . + Regularly work with and… more
- Mastercard (New York, NY)
- …Solution Architect - GCC CX Technology Principal Solution Architect - GCC CX Technology Overview Mastercard Global Customer Care (GCC) is the B2B and ... GCC CX Technology Program, you are responsible for: Developing GCC CX Technology product level architectural vision and strategy, establishing solution… more
- Amazon (New York, NY)
- …Prime Video and Amazon Advertising. Key job responsibilities This role focuses on Prime Video Ad Customer Experience ( CX ) Rules and Ad CX strategy, with ... among diverse and global teams, ultimately delivering a satisfying customer experience . You will have full ownership,...Basic Qualifications - 2+ years of end to end product delivery experience - 8+ years of… more
- CBRE (New York, NY)
- …_Are you ready to start an exciting career with CBRE?_ **About The Role:** The Regional Customer Experience ( CX ) Operations Lead will work closely with the ... delivered + Support talent identification, recruitment, hiring, onboarding, and retention for onsite CX ( Customer Experience ) teams and resources as well as… more
- MetLife (New York, NY)
- …agile marketing organization that nurtures, develops, and attracts top talent. The Role: The Customer Experience ( CX ) Manager will be the key person ... current and future needs of the customers, aligned to customer journeys, business goals and larger CX ...A systems thinker with a broader understanding of the customer experience ecosystem to utilize websites, search… more
- Nestle (New York, NY)
- …* Distill complex data sets into actionable insights to influence customer experience in specific channels and impact product launch strategies. * Serve as ... support across the organization (including but not limited to Product Marketing, Retail and Customer Contact Center)...our DTC offerings. This role will partner with the Customer Analytics ( CX ) team and the Senior… more
- Amazon (New York, NY)
- …planning and launch risk mitigation to protect the advertiser and customer experience , Release Management focuses on delivering operational simplification ... providing data and insights that help identify opportunities for product automation and improved CX . Beyond RM...without authority by acting as the voice of the product customer (internal and advertiser) and shopper… more
- INTERNATIONAL COSMETICS & PERFUMES (New Canaan, CT)
- …of: Transparency, Recognition, Accountability, and Communication. CORE RESPONSIBILITIES Champion and drive Customer Experience ( CX ) while being an example ... POSITION: Part Time Product Specialist LOCATED: Bluemercury New Canaan, CT REPORTING...JOB OVERVIEW: This position is responsible for executing the Customer Experience and sales strategy on behalf… more
- Amazon (New York, NY)
- …. They work with customers and engineering to define/clarify features, roadmap priority, customer experience ( CX ), user experience (UX), compliance, ... customers, engineers, and others. They produces clear, concise documents, impacting customer experience , success metrics, and team-level business goals. They… more
- MediaRadar (New York, NY)
- …adoption and retention + Manage cadence and quality of client communications and customer experience across product launch and platform migration initiatives ... experience preferred + Advanced project management certification preferred + Strong knowledge of Customer Experience ( CX ) best practices and KPIs While we… more
- Amazon (New York, NY)
- …with the Product teams (Growth, CCMP, CPT) to optimize the CX , feature spotlights, deeplinks, tool tips, content types (albums, playlists, podcasts, etc.) and ... programs - Experience leading go-to-market for consumer software or hardware product launches Preferred Qualifications - Experience using any of SQL or… more
- Bristol Myers Squibb (Bronx, NY)
- …To meet the HCPs expectations, the MHAS engages them with a differentiated Customer Experience ( Cx ) through deeper scientific dialogue, consistent on-label ... and Neuromuscular conditions. Bristol Myers Squibb currently markets a product in Neurology and plans to re-enter the Psychiatry...Therapeutic Areas Specialists (TAS) to deliver an overall higher Customer Experience ( Cx ) - by… more
- Bristol Myers Squibb (Stamford, CT)
- …patients. To meet the HCPs expectations, the TAS engages them with a differentiated Customer Experience ( Cx ) through deeper scientific dialogue on and ... and Neuromuscular conditions. Bristol Myers Squibb currently markets a product in Neurology and plans to re-enter the Psychiatry...BMS functions as needed to deliver an overall higher Customer Experience ( Cx ) - by… more
- Bristol Myers Squibb (White Plains, NY)
- …patients. To meet the HCPs expectations, the TAS engages them with a differentiated Customer Experience ( Cx ) through deeper scientific dialogue on and ... BMS functions as needed to deliver an overall higher Customer Experience ( Cx ) - by...Conducts in-office presentations (eg, lunch and learns) and discusses product -related scientific information with HCPs that is consistent with… more
- Citigroup (New York, NY)
- …business-specific strategies for these segments working with cross-functional partners including Product , Digital, Customer Experience , Risk, Analytics, and ... priorities, including product development, digital platforms, analytics, and customer experience . + Develop targeted marketing campaigns and communication… more
- Qualtrics (New York, NY)
- …industry verticals + Develop cross-functional initiatives that will improve the overall customer experience and lead to greater satisfaction and loyalty among ... **How You'll Grow** + Develop and leverage deep Qualtrics product knowledge to drive customer program maturity,... customer challenges coupled with a commitment to customer experience and satisfaction + We love… more
- Amazon (New York, NY)
- …rollout plan and launch progression to scale feature sets to new sellers over time. * CX Partnership: Partner with Customer Experience ( CX ) and Research ... within Amazon Vehicle Sales. * Launch Planning: Collaborate with Product Managers, Seller Experience , and Tech teams...captured during testing. Flag issues to internal teams and product owners while seeking customer -centric solutions to… more
- MetLife (New York, NY)
- …conversion. As a segment marketing director, you will work closely with the Sales, Product , and Marketing Operations, CX , and Insights teams to identify and ... skills to work cross-functionally with a broad range of stakeholders within Product Marketing, CX , Servicing and Marketing Operations, among others. Key… more