- Win (Women In Need) (New York, NY)
- … Desk Analyst - [HYBRID] FLSA Status: Exempt Department: IT Reports to: Manager , IT Service Desk Positions reporting to this position: N/A Salary ... the Income Building Program and Camp Win. Purpose of the Opportunity The IT Service Desk Analyst will be responsible for providing technical assistance and… more
- CUNY (New York, NY)
- …of the Service Services IT Manager , we seek a skilled and customer-oriented Service Desk IT Help Desk Tier 1 Support Technician to join our ... other tasks as requested by the OIT- Client Services Manager /Director **MINIMUM QUALIFICATIONS** 1. High School Diploma, GED, or...of Microsoft Office and MS 365 + Experience using IT Service Desk Management Software… more
- Lloyd Group (New York, NY)
- …Our Average Lloydian Tenure is over 5 years at Lloyd! About the Role The Service Desk Engineer Onsite acts as Lloyd's representative at our client's office(s). A ... About Lloyd Founded in 1995, Lloyd is an IT consulting and services firm focused on client...member of our Service Desk team, they are partially dedicated… more
- Mercy University (Dobbs Ferry, NY)
- …& Experience: + Minimum of one year of experience in an IT -related help desk . + Strong customer service orientation. + Strong computer skills and a high ... Service Desk Specialist Print (https://www.schooljobs.com/careers/mercyedu/jobs/newprint/4422405) Apply...to both Tier II Technical Support and the Help Desk Manager . + Participate in project teams… more
- New York State Civil Service (New York, NY)
- NY HELP No Agency Empire State Development, NYS Title Help Desk Manager Occupational Category Other Professional Careers Salary Grade NS Bargaining Unit None ... specific job duties and consistent with ESD policy.*BASIC FUNCTION: IT Helpdesk Manager position is an essential...in problem resolution and needs assessment.* Train new help desk employees on systems, procedures, and customer service… more
- TEKsystems (New York, NY)
- …various clinical/business applications. In speaking with the hiring manager , the Help Desk Support Analyst will manage level 1 service requests from report ... Desk support Analyst to join the hospital's Enterprise Service Desk . This individual will serve as...Desk . This individual will serve as the front-line IT support for the Health System's 11 hospitals. On… more
- City of New York (New York, NY)
- …matches, claiming systems, and personnel systems. Information Technology Systems (ITS), ITS Service Desk is recruiting to fill one (1) Computer Associate ... (Technical Support) I, to function as Service Desk Associate, who will: - Promptly...to request assistance or report a problem with an IT service , application, software, or hardware. Communicate… more
- Palo Alto Networks (New York, NY)
- …**Your Career** We are looking for a highly motivated, results orientated Deals Desk Consultant - North America to join our organization. The primary focus of ... approving all non-standard pricing requests that reach the level of executive manager + Review will include financial analysis for gross margin, revenue compliance,… more
- Royal Communications Consultants Inc (Scarsdale, NY)
- Service Delivery / Service Desk Manager - Scarsdale, NY / NYC / Hybrid Seeking an IT Manager with experience in growing a Technical Support and ... Service Desk team (not an Operations Team)....highly motivated and experienced problem solver with above-average customer service and desktop engineering skills. The Manager … more
- City of New York (New York, NY)
- …and coordinate complex information technology projects related to IT Operation and IT Service Desk from initiation to completion, including defining ... and leadership of multidisciplinary project and service desk teams including teams working on IT ...Create executive reports and dashboards to report on the IT Project and Service Desk … more
- WheelHouse IT (Wantagh, NY)
- …of the company and client in mind always. The Support Technician reports to the Support Desk Manager but are part of a team and believe in the future of ... that is eager to advance in their career in IT . Based out of our office in Long Island,...look for ways to provide only the best customer service and support to our clients. When the need… more
- City of New York (New York, NY)
- …is recruiting for one (1) Computer Specialist (SW) Level IV, to function as IT Business Relationship Manager , who will: - Be responsible for overseeing the ... including PROPEL, JIRA, Confluence, ITEMS, Policy Action, Executive Project Manager reports, Service Now, etc., in order...those objectives and satisfaction. - Base on research on IT capability carry out by unit staff, as well… more
- CUNY (New York, NY)
- …of Microsoft Office and MS 365 + Knowledge of CISCO/AutoCad equipment Setup + Experience using IT Service Desk Management Software + Knowledge of IT ... Within the Office of Information Technology, under the direction of the Client Services IT Manager , we seek an experienced and highly skilled IT … more
- City of New York (New York, NY)
- …up by the vendors. - Analyze, diagnose, test, and resolve basic to moderate service desk end-user issues and problems. - Monitor Applications and Batch Jobs. ... service requests. - Provide initial triage of service requests and determine if additional IT ...Minimum 3+ years of experience with Jira or similar service desk tools (ie, Service … more
- Prestige Employee Administrators (Melville, NY)
- …Employer Organization (PEO) a plus. Skills and Personal Qualifications: + Working knowledge of IT Service Desk functions + Windows 10/11 general knowledge ... Kronos, Prism) + Customer Focus: Prioritize user needs and deliver exceptional service . + Technical Proficiency: Demonstrate expertise in IT systems and… more
- Lloyd Group (New York, NY)
- …Field Engineer (internally known as the Dispatch Engineer) is responsible for being our Service Desk hands during times we need them most! From prescheduled ... About Lloyd Founded in 1995, Lloyd is an IT consulting and services firm focused on client...a Technology Firm benchmark is 28) + Our Average Manager Tenure is over 9 years at Lloyd! +… more
- City of New York (New York, NY)
- Job Description The IT Customer Excellence team consists of the IT Service Desk and ITIL Practice Management units. The IT Service Desk ... service request, and knowledge management, implementing standard IT Service Management practices and quality measures...improve the support and service provided by IT . The Asset and Configuration Manager (ACM)… more
- Marriott (Tarrytown, NY)
- **Additional Information** Front Desk , Housekeeping, Food & Beverage - Primarily Evening Shift 3-11 **Job Number** 24155293 **Job Category** Rooms & Guest Services ... GED; 4 years experience in the guest services, front desk , housekeeping, or related professional area. OR * 2-year...that Affect the Guest Experience** * Provides excellent customer service by being readily available/approachable for all guests. *… more
- City of New York (New York, NY)
- …A&CM. The A&CM Division's Business Intelligence Department (BI) within the Strategic Service Vertical seeks a Manager for Data Governance and Applications. ... non-A&CM stakeholders and ensure fidelity of A&CM reports. The Manager for Data Governance and Applications is a hands-on,...and solutioning with BI team. - Collaborate with NYCHA IT team on IT solutions and applications… more
- Comcast (New York, NY)
- …countries and can insert advertisements around the world. **Job Summary** Strategic Partnerships Manager - Beeswax Inventory Desk We are looking for a Strategic ... This role will be part of the Beeswax Inventory Desk which is our white-glove supply curation service that brings the most premium publisher inventory to our… more