- NetApp (Morrisville, NC)
- **Job Summary** As a Cloud Infrastructure/Site Reliability Engineer , you operate seamlessly between development and operations. You will engage in and improve the ... embraces challenges. Job Responsibilities + Work with other Cloud Infrastructure Engineer and developers to ensure maximum performance, reliability and automation of… more
- Fujifilm (Durham, NC)
- …It will encompassboth the system environment and the software application, so the escalation engineer will need to befamiliar with Windows Server environments, ... Overview** This position is intended to serve as a member of the Escalation team, researching complex issuesfor a leading medical software company. The role… more
- CBRE (Durham, NC)
- Automation System Engineer Job ID 242442 Posted 08-Oct-2025 Service line GWS Segment Role type Full-time Areas of Interest Building Management, ... PLC platform and RSLogix 5000 software package. + Act as first level escalation in troubleshooting support, both on-site and remotely, as well as during and… more
- Rubrik (Morrisville, NC)
- …our sphere of the customer environment + Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams + Work with 3rd ... knowledge-base articles for customer and internal consumption + May work as assigned engineer on specific accounts + Managing top accounts for Rubrik + Addressing… more
- BioFire Diagnostics, LLC. (Morrisville, NC)
- The Global Clinical System Engineer II is responsible for end-to-end product ownership and contributing to worldwide serviceability throughout the entire product ... + Proven ability to coordinate critical technical investigations and field escalation actions. + Experience in cross-functional project coordination (R&D, SC, QA,… more
- Xylem (Morrisville, NC)
- …solutions. **The Role:** Sensus, a Xylem brand, seeks to hire a **Technical Support Engineer ** who will be part of the Technical Services group that provides AMI/AMR ... with a thorough understanding of our commitment to response times, call escalation procedures, and customer satisfaction. + Participate in the day-to-day operations… more
- IBM (Research Triangle Park, NC)
- …coordinate account recovery actions for escalated customers, driving their successful de- escalation and return to normal health **Required technical and professional ... expertise** . 10+ years experience with solution architecture, sales engineering, technical account management or equivalent experience . Proficiency and experience with concepts and technologies using software development, operations, security cloud,… more
