- Home Depot (Atlanta, GA)
- …email protocols (SMTP, POP), Active Directory, and Citrix Servers + Experience providing Tier 1- 2 support for store and non-store technologies (eg, ... **Position Purpose:** The Product Support Technician is responsible for handling Tier...registers, scanners, network devices, handhelds) + Skilled in resolving technical issues via phone, chat, and incident management systems… more
- Acuity Brands (Atlanta, GA)
- …+ Track programming warranty period and related tech support cases. Interact with post-sales tier 2 and tier 3 tech support as needed. **Skills ... AV installation/integration project management, programming services, or manufacturer application engineering/ technical training role within commercial AV industry + Experience… more
- The Clorox Company (Forest Park, GA)
- …program, including but not limited to: management & renewal of wastewater permits, Tier 2 reporting, SWP3, SPCC, and hazardous waste management + Achieve ... assigned groups or department leads to provide day-to-day HSE support with regulatory and technical knowledge. +...and a good understanding of Environmental Standards (EPA, RCRA, Tier II, County Permitting, etc.) + EHS training program… more
- Insight Global (Roswell, GA)
- Job Description A customer of Insight Global is searching for a Tier 2 Technical Support Specialist to provide advanced technical support for ... applications, integrations, and databases. The position acts as second-level support , working closely with Tier 1 ...technical information clearly to varied audiences - Train Tier 1 support staff and end-users on… more
- Eptura, Inc (Atlanta, GA)
- …from you! As an Associate Technical Lead, you will be responsible for **providing Tier 2 technical support ** , **resolving complex issues** , and ... + **Cross-Functional Collaboration** - Work closely with teams across ** Technical Support , Cloud Operations, Development, and Professional Services**… more
- Aveanna Healthcare (Atlanta, GA)
- …the team efficiently. Essential Job Functions Lead a team that delivers tier 2 technical assistance and support related to computer systems, hardware, ... At least 3 years previous experience managing a team. At least 3 years previous technical support experience, providing 1st tier Service Desk or 2nd tier … more
- Intuit (Atlanta, GA)
- …Management** + Lead, inspire, and develop a geographically distributed US based team of Tier 2 technical specialists across multiple product domains. + ... that directly improve the customer experience. **Preferred Attributes** + Background in technical support , SaaS, or customer experience leadership. **Why Join… more
- GovCIO (Atlanta, GA)
- …Desk Analyst responsibilities include: + Identify, diagnose, and resolve help desk tickets escalated from Tier 2 help desk staff + Collaborate with Tier 3 ... supports the IAM Operations and Maintenance team by providing Tier 3 Help Desk and troubleshooting support ...**Qualifications** **Required Skills and Experience** **:** + Bachelor's with 2 - 5 years (or commensurate experience), 8 years… more
- Zodiac Pool Systems (Atlanta, GA)
- …guidelines. Responsible for completing Tier 1 level product training, in support of pool owner customers with technical product inquiries. Responsible for ... Technical & Warranty Support Rep I...desired. + Strong written and verbal communication skills.Must have 2 years experience delivering customer service with a positive… more
- Waystar (Atlanta, GA)
- …and on-site personnel. **WHAT YOU'LL DO** + Provides Tier 1 and Tier 2 end user hardware and software support in the Technology call center and in field ... Services Engineering team **WHAT YOU'LL NEED** + Provides white-glove technical support for executive leadership, including proactive device management,… more
- Microsoft Corporation (Atlanta, GA)
- …track record of developing and executing creative hiring strategies that attract top- tier technical talent in highly competitive markets. + Possess executive ... experience, or industry experience related to role + OR equivalent experience. + 2 + years of core technical /engineering full life cycle recruiting experience… more
- Georgia Systems Operations (Tucker, GA)
- …and developing application tables/panels/reports, troubleshooting and resolving testing issues, providing tier 2 and tier 3 support to end users, and ... a shared responsibility between providing first level application and technical support of Financial Planning & Analysis...interfaces, troubleshoots testing issues, and provides tier 2 and tier 3 support … more
- Georgia Systems Operations (Tucker, GA)
- …and developing application tables/panels/reports, troubleshooting and resolving testing issues, providing tier 2 and tier 3 support to end users, and ... of IT, will have the primary responsibility of providing technical support and development within the IBM...interfaces, troubleshoots testing issues, and provides tier 2 and tier 3 support … more
- Truist (Atlanta, GA)
- …minor, which are not mentioned below. Specific activities may change from time to time. 1. Provide Tier 1 & 2 support within SLA for Viva and Copilot. 2 ... as well as internal teams to escalate and resolve technical issues. Support training sessions, office hours,...or equivalent education and software engineering training or experience 2 . In-depth knowledge in information systems and ability to… more
- Rubrik (Atlanta, GA)
- …Agency Check and Inquiries (NACI))._ **Position Risk Designation: Non-Sensitive, Moderate Risk, Tier 2 (Public Trust)** _Incumbents with access to US Government ... Sales Engineer on our Civilian Federal team to provide technical direction and business guidance to the regional sales...be required to complete Standard Form 85P and undergo Tier 2 (T2) Investigation for non-sensitive positions… more
- AGCO Corporation (Duluth, GA)
- …Project Management or related field and 5 years of experience as an engineer, technical support specialist, or project manager in the heavy equipment and ... (i) directly supporting internal and external customers; and (ii) providing technical support , warranty administration, engineering, and manufacturing services.… more
- Rubrik (Atlanta, GA)
- …Agency Check and Inquiries (NACI))._ **Position Risk Designation: Non-Sensitive, Moderate Risk, Tier 2 (Public Trust)** _Incumbents with access to US Government ... in a security incident response leadership role. + Strong technical expertise in security technologies such as SIEM (Sentinel,...be required to complete Standard Form 85P and undergo Tier 2 (T2) Investigation for non-sensitive positions… more
- Meta (Atlanta, GA)
- …third-party vendor partners 2 . Escalation Management: Participate in the global team's Tier 3 and 4 on-call rotation with the goal of routing issues as needed ... Each group has global scope across the lifecycle of support .The ENS Operations Team exists "to operate the world's... Responsibilities: 1. Incident Response: Drive work investigating complex technical and process issues on a global scale spanning… more
- Rubrik (Atlanta, GA)
- …Agency Check and Inquiries (NACI))._ **Position Risk Designation: Non-Sensitive, Moderate Risk, Tier 2 (Public Trust)** _Incumbents with access to US Government ... data may be required to complete Standard Form 85P and undergo Tier 2 (T2) Investigation for non-sensitive positions designated Moderate Risk._ **Position Risk… more
- Georgia Systems Operations (Tucker, GA)
- …energy data systems. Throughout the day, you will troubleshoot issues, provide tier 2 and tier 3 support , and continuously identify opportunities to ... enhance automation, efficiency, and system intelligence. You will also provide technical support and training, maintain documentation and process libraries, and… more
