- State of Massachusetts (Marlborough, MA)
- …correspondence, and respond to inquiries regarding regulatory inspection and investigation activities. The Complaint Unit Intake Coordinator will also ... this role. **Job:** **Administrative Services* **Organization:** **Department of Public Health* **Title:** * Complaint Unit Intake Coordinator *… more
- Beth Israel Lahey Health (Beverly, MA)
- …and is responsible for Patient Experience measurement and improvement, the Patient Complaint process and oversight of the Patient Relations Specialists, and supports ... Serves as the key contact, application manager and site coordinator for the patient experience surveys and to the...of data and change management concepts. + Collaborates with unit leadership to meet patient experience outcomes. Participates in… more