- ASM Research, An Accenture Federal Services Company (Boston, MA)
- …+ Experience with project administration and meeting multiple deadlines + Experience in customer service quality and/or help desk + Strong organization ... administration of the quality monitoring program and quality assurance escalations for Service Delivery/Contact Centers.... management program or training team + Experience with customer service applications + Experience with metrics… more
- American Airlines (Boston, MA)
- …board! **Why you'll love this job** + American is looking for a goal-oriented Customer Service Manager (CSM) who wants to elevate their experience, knowledge, ... operational excellence while keeping a safety-conscious environment that promotes end-to-end exceptional customer service , resulting in employee and customer … more
- ASM Research, An Accenture Federal Services Company (Boston, MA)
- …code rejects, issue follow up and resolution as requested. + Researches and analyzes customer service issues to provide information and solutions in a timely ... or GED. + 2-5 years or related experience in Customer Service or public relations. **Other Job...courteously with the public. + Strong commitment to providing quality service . + Strong attention to detail… more
- Walgreens (Stoneham, MA)
- …questions to ensure a positive customer experience. + Models and shares customer service best practices with all team members to deliver a distinctive ... and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen...knowledge of store systems and store equipment. + Provides customer service in the photo area, including… more
- WATTS (North Andover, MA)
- …and we have a dynamic future ahead. Scope of Position The role of Customer Service Representative II involves the day-to-day management of all client ... + 3+ years of experience in a high volume customer service department + Experience with order...team-oriented and supportive. Employees here genuinely care about the quality of their work, and about each other. Our… more
- WATTS (North Andover, MA)
- …future ahead. The Customer Experience Manager will work closely with the Customer Service teams across all Watts brand platforms to streamline business ... RESPONSIBILITIES AND DUTIES: + Lead and develop a high-performing Customer Service team, fostering a culture of...team-oriented and supportive. Employees here genuinely care about the quality of their work, and about each other. Our… more
- ThermoFisher Scientific (Cambridge, MA)
- …including Adherence and Quality **Non-Negotiable Hiring Criteria:** + 2 years customer service experience in an ACD environment. + Innovative and creative ... business. Our Customer Care Colleagues provide outstanding customer service , work in a fast-paced environment...credits and returns accurately and timely. + Follows established service quality standards and meets established processing… more
- Insight Global (Norwood, MA)
- Job Description Insight Global is hiring a Customer Service Specialist for a medical device client based out of Norwood, MA. This role is the primary point of ... -Bachelor's degree in Business or related field (preferred) 5+ years of customer service experience in a manufacturing environment -Proficiency in Microsoft… more
- Sharecare (Somerville, MA)
- …**Job Summary:** This position assists incoming callers with requests and provides great customer service . An upbeat, patient-centered attitude is a must! Our ... supporting each individual through the lens of their personal health and making high- quality care more accessible and affordable for everyone. To learn more, visit… more
- East Boston Neighborhood Health Center (Revere, MA)
- …Employee Conduct and all related policies and procedures by: + + Demonstrating excellent customer service ; + Showing respect to other employees; + Adhering to ... + Compliance with NeighborHealth policies and procedures; + Collaborate with Clinical Quality Director on policy and procedure approval as required through… more
- Otsuka America Pharmaceutical Inc. (Boston, MA)
- …Summary** We are seeking an experienced and dynamic Executive Director of R&D Global Quality to join our team. This pivotal role will be responsible for leading a ... global team focused on R&D Quality . This global role includes direct reports in the...the Management Review process to ensure alignment with Company policy and strategy and gain a consensus of risk… more
- Insight Global (Norwood, MA)
- …responsible for performing product inspections and qualifications to ensure top-tier product quality , on-time delivery, and customer satisfaction. The role also ... policy /. Skills and Requirements -3+ years of product quality inspection experience in a manufacturing environment; ISO 13485 knowledge… more
- UKG (Boston, MA)
- …can confidently stand behind the solutions you sell, knowing your customers will receive top- quality service . Their decision to continue working with UKG will be ... decisions you make, and the care you show a customer all add up to real impact. Today, tens...become more effective in meeting our goals through deeper service to our customers. **Basic Qualifications:** + 5+ years… more
- Elevance Health (Woburn, MA)
- …are processes related to enrollment and billing and claims processing, as well as customer service written and verbal inquiries. **How you will make an impact:** ... **Performance Quality Auditor I** **Location:** _Virtual:_ This role enables...onboarding and skill development. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable… more
- National Safety Council (Boston, MA)
- …Microsoft Outlook, Excel, Word, and Powerpoint + At least 2 years of relevant customer service or call center experience preferred + Requires prolonged sitting. ... Service Specialist is assigned classes state-wide to conduct quality assurance monitoring. Observe and document instructor activities covertly while maintaining… more
- MongoDB (Boston, MA)
- …+ Customer -focused mindset with a commitment to delivering exceptional service and building long-term relationships with key accounts + Ability to navigate ... MongoDB products and features like vector search, and the retention of the customer 's MongoDB install base.While doing so, this role will direct multiple, post-sale… more
- Zurich NA (Boston, MA)
- …Qualifications: + Bachelor's degree and no prior experience in the Administrative, Customer Service , Financial Services, Risk Management, or Insurance areaOR + ... risks + Analyze and recommends input in areas of policy rating, subjective pricing, policy construction, coverages...Associate Degree and no prior experience in the Administrative, Customer Service , Financial Services, Risk Management, or… more
- Bridgestone Americas (Revere, MA)
- … tasks as required. Pay Range: $18.60 - $27.84 **Responsibilities** **Hybrid** **Role** + Customer service , sales, customer issue resolution- 75%. + Basic ... your future. We believe people can only provide superior service and quality to others when they...Diploma or equivalent. + Valid automobile driver's license. + Customer service and career growth mindset. +… more
- Mavis Tires & Brakes at Discount Prices (Reading, MA)
- …commitment to providing complete customer satisfaction and delivering the highest quality service . To be eligible for the position of Automotive Assistant ... to ensure complete customer satisfaction by delivering timely completion of high- quality vehicle repair and maintenance, Service Managers must direct the… more
- Otis Elevator Company (Canton, MA)
- …to field operations staff and participate in large bids + Responsible for the quality of service in designated territory + Investigate and resolve all critical ... We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio. You may recognize… more