- Repligen (Waltham, MA)
- …in the world. We foster a culture of purpose, collaboration, and shared success -where every voice matters and every contribution drives progress. Join us! Why you ... will be felt on a global level.Your impact?The Product Manager is responsible for developing and implementing the Process...and tactics to ensure YOY business growth and strong customer satisfactionObtain VOC that feeds improving PLM as well… more
- Posh AI (Boston, MA)
- …you'll own the strategy, systems, and processes that align Marketing, Sales, and Client Success across the entire customer journey. If you thrive in ambiguity, ... - and we're looking for a Senior Revenue Operations Manager to help us scale smarter, faster, and more...improve scalable GTM processes across Sales, Marketing, and Client Success . Partner with leaders to design sales processes, define… more
- Sungage Financial (Boston, MA)
- …the ever-changing demands of our exciting, dynamic industry but always with a customer -centric approach. This is an exciting opportunity to join and shape our team ... going forward. Sungage is seeking a Compliance Manager to join our dynamic Compliance Team. In this...legal team, and bank partner, to monitor and track customer complaints Review and approve revisions to existing policies… more
- Repligen (Waltham, MA)
- …in the world. We foster a culture of purpose, collaboration, and shared success -where every voice matters and every contribution drives progress. Join us!We are ... based in Waltham, MA, and will report to the Senior Manager of Supplier Quality.Responsibilities Supplier Performance Monitoring and ReportingCollect, analyze, and… more
- Posh AI (Boston, MA)
- The Role We're looking for a Senior Product Manager to own the vision, strategy, and execution of Posh's shared platform and Knowledge Management System (KMS)-the ... : You are the strategic driver of the Knowledge Management System-its roadmap, success metrics, and long-term evolution. Define the Vision : Set the direction for… more
- BC Platforms (Somerville, MA)
- …new and existing markets Research complex organizations to tailor solutions to specific customer needs and pain points Create compelling use cases and tactical plans ... tailored sales presentations to diverse audiences Ensure a high standard of customer service throughout the sales and onboarding process Collaborate with internal… more
- Air Conditioning Contractors of America (Walpole, MA)
- …the efficient use and allocation of the Parts Runner's time with the Service Manager . Resolving customer concerns and complaints in a timely, efficient, and ... The Installation Manager reports to the General Manager ...and profitability of the Installation Department, including implementation and success of applicable sections of the annual strategic plan.… more
- Stratasys (Waltham, MA)
- Customer Success Manager Location: Waltham, MA, US Job ID: 54474 Category: Sales and Business development **Stratasys is a world leader in 3D printing!** ... bring agility to manufacturing and supply chains, and improve patient care. **Software Customer Success Manager ** . This role is pivotal in ensuring our… more
- NTT America, Inc. (Boston, MA)
- …Potential: Whether 2 Years or 20, Discover Rewarding Journeys with Us!** The **Principal Customer Success Manager ** is an experienced and highly strategic ... manage a team, they serve as a thought leader within the Customer Success department, contributing to process improvements and best practices. **Duties and… more
- Acxiom (Boston, MA)
- The Consultant - Solution Customer Success Manager for Adobe Workfront (Adobe Practice) will serve as the primary advocate for client success , ensuring ... measurement templates and tools **QUALIFICATIONS** Required + 2-4 years of Customer Success or Account Management experience in client-facing roles in consulting… more
- Proofpoint (Boston, MA)
- …and self-motivated individual to join our growing field services team. The mission of the Customer Success Manager is to ensure that our customers realize ... providing realized value from their partnership with us. + Create and maintain Customer Success Plans (CSP) for each of your customers that align with their… more
- MongoDB (Boston, MA)
- …and Toyota, trust MongoDB to build next-generation, AI-powered applications. Individuals in the Customer Success Manager role have a passion for technology ... **Our ideal candidate will have** + 7+ years experience working in Customer Success , Account Management, Client Services or other similarly customer -centric… more
- IBM (Cambridge, MA)
- **Introduction** A Customer Success Manager Architect (CSM) career in IBM means a career where you're helping clients fully realise the value of their ... positive impact to the world around us. **Your role and responsibilities** * A Customer Success Manager opportunity in IBM might be different to what you're… more
- Cleo (Boston, MA)
- ** Customer Success Manager ** Remote **What You Will Be Doing** + Uphold Cleo's Customer Success strategy and processes, ensuring that 100% of ... + 5+ years working at an Enterprise Software and/or SaaS Company in Customer Success , Sales/Account Management, Professional Services, or a related field +… more
- IBM (Cambridge, MA)
- **Introduction** A Customer Success Manager Intern (CSM) focused on IBM solutions means a career where you're helping clients fully realize the value of ... to invest in IBM's products and services. **Your role and responsibilities** A Customer Success Manager Brand Specialist Intern role in IBM has unique… more
- IBM (Lowell, MA)
- **Introduction** A Customer Success Manager Architect (CSM) focused on Artificial Intelligence (AI) in IBM means a career where you're helping clients fully ... to invest in IBM's products and services. **Your role and responsibilities** The Customer Success Manager AI role in IBM has unique attributes. In addition… more
- Forrester (Cambridge, MA)
- …Role:** As a member of Forrester's customer success organization, the Customer Success Manager is responsible for the engagement value delivered to ... to share potential new enrichment opportunities. + Leverage support of the customer success specialist to ensure the largest impact on client engagement and… more
- Confluent (Boston, MA)
- …through the Skillbridge Program by the Department of Defense. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key role in ... driving customer success , retention, and subscription expansion within our Public Sector organization. SCSMs provide thought leadership and actionable… more
- ISC2 (Boston, MA)
- …and connectedness that empowers all of our successes. Learn more. **Position Summary** The Manager , Customer Success & Account Management leads the team ... expansion. You will be accountable for the performance of the Customer Success Account Managers and for aligning fulfillment operations with organizational… more
- Cengage Group (Boston, MA)
- …. Location: Remote or Hybrid (Territory-Based) **ABOUT THE ROLE** As a Manager , Customer Success , you will play a dual ... of team members + Contribute to cross-functional initiatives that enhance the customer success experience **What You'll Need:** + 3+ years of experience in … more
