- The Cove (Salem, MA)
- Description We are searching for an enthusiastic, service -focused hotel front desk agent to join our guest services team. You'll welcome guests, ... to ensure we deliver an excellent experience to every guest . You will bring excellent communication skills and a...least one year of hospitality industry experience as a hotel front desk agent or similar position… more
- Lafrance Hospitality (Littleton, MA)
- …Hotel, Hospitality, customer service , receptionist, administrative Requirements + Prior front desk experience in a hotel setting preferred + Multitasking ... for a charismatic and customer-oriented Part-Time and Full -Time Front Desk Agent. Hurry and join our...up to $500! If you are an ambitious and guest -focused candidate with some weekend availability, we encourage you… more
- Marriott (Boston, MA)
- …on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services / Front Desk . Position directs and works with managers ... school diploma or GED; 2 years experience in the guest services , front desk...Assistant Front Office Manager. **Ensuring Exceptional Customer Service ** * Provides services that are above… more
- Marriott (Boston, MA)
- …**Education and Experience** * High school diploma or GED; 4 years experience in the guest services , front desk , housekeeping, or related professional ... Administration, or related major; 2 years experience in the guest services , front desk...empowerment, teamwork, continuous improvement and a passion for providing service . * Understands employee and guest satisfaction… more
- Omni Hotels (Boston, MA)
- … Guest Services manager and Assistant Front Office Managers to oversee the Front Desk , Guest Services , and Ideal Services staff, ensuring ... with departmental scheduling and monitoring payroll productivity. + Directly oversee all aspects of Front Office, Guest Services and the PBX department. +… more
- Omni Hotels (Boston, MA)
- … Office Manager works closely with the Director of Front Office to oversee the Front Desk , Guest Services , and Ideal Services staff, ensuring ... of meeting and event space allowing to provide each guest a unique and memorable experience. Come join the...+ Adhere to all Systems & Controls of the Front Office and appropriate areas of responsibilities. + Assure… more
- Marriott (Boston, MA)
- …**Education and Experience** * High school diploma or GED; 3 years experience in the guest services , front desk , housekeeping, or related professional ... Administration, or related major; 1 year experience in the guest services , front desk...with guests to obtain feedback on product quality and service levels; effectively responding to and handles guest… more
- Hilton (Boston, MA)
- Oversees front desk operations\. Provides guest service , guidance and leadership to ensure consistent customer service is provided\. Assigns and ... + Maintain the professional appearance of the Front Desk with a focus on hospitality and Guest service **What are we looking for?** Since being… more
- Marriott (Boston, MA)
- …**Education and Experience** * High school diploma or GED; 4 years experience in the guest services , front desk , housekeeping, or related professional ... Administration, or related major; 2 years experience in the guest services , front desk...empowerment, teamwork, continuous improvement and a passion for providing service . * Understands employee and guest satisfaction… more
- Marriott (Cambridge, MA)
- **Additional Information** front desk agent guest facing position **Job Number** 25156158 **Job Category** Rooms & Guest Services Operations ... build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a...take the initiative to deliver a wide range of services that guide guests through their entire stay. They… more
- Hilton (Boston, MA)
- … Front Office operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. **What will I be doing?** As an ... operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you...and Front Office_ **Title:** _Assistant Manager \- Front Desk \- DoubleTree Suites by Hilton Boston… more
- HealthFitness (Cambridge, MA)
- …**Harvard Recreation** , managed by **HealthFitness** , is seeking a proactive and customer- service -driven **Lead Front Desk Attendant** to join our team ... **Cambridge, Massachusetts** . In this hands-on role, you'll oversee front desk operations, ensuring a smooth, welcoming,...in a heavy customer-facing role, such as member check-ins, guest sign-ins, and transactions, as well as assisting with… more
- Omni Hotels (Boston, MA)
- …weekly departmental scheduling and payroll, monitoring productivity. + Directly oversee all aspects of Front Office, Guest Services and Ideal Services ... offering our full range of upscale hotel amenities and services to them. Responsible for settling guest ... check-ins and check-outs according to Omni's Moments of Service and Standard Operating Procedures + Empathetically listen to… more
- Marriott (Boston, MA)
- **Additional Information** **Job Number** 25160680 **Job Category** Rooms & Guest Services Operations **Location** Courtyard by Marriott Boston Downtown, 275 ... **Located Remotely?** N **Position Type** Non-Management **POSITION SUMMARY** Process all guest check-ins by confirming reservations in computer system, verifying … more
- Omni Hotels (Boston, MA)
- …time. Qualifications + At least One year Previous luxury hotel experience strongly preferred within Guest Services or Front Office + Previous Front ... guests during the arrival and departure process through training, guest service recovery and adherence to established...such as by communicating needed tasks to next available Front Desk Agent and ensure that tasks… more
- Kimpton Hotels & Restaurants (Cambridge, MA)
- …exceptional. Guests feel it; you'll feel it too. **What You'll Do** The Guest Service Agent is responsible for registration and check-out, PBX operations, ... mail and message service all the while providing outstanding service ...education degree (GED) required. + Previous experience in a Front Desk or customer-facing role is preferred.… more
- Marriott (Boston, MA)
- …Operations and Budgets** * Ensures guest room status is communicated to the Front Desk in a timely and efficient manner. * Inspects guestrooms on a ... contributions of team members. **Providing and Ensuring Exceptional Customer Service ** * Sets a positive example for guest... Service ** * Sets a positive example for guest relations. * Participates in the development and implementation… more
- HealthFitness (Cambridge, MA)
- …monthly in- service training for the Harvard Recreation part and full-time Front Desk staff. In collaboration with Membership Manager, responsible for ... Hemenway Gym and Quadrangle Recreational Athletic Center to ensure part-time and full-time Front Desk Staff are reporting to work on time, following proper… more
- The Colonnade Hotel (Boston, MA)
- …IS A FULL TIME POSITION. HOURS ARE 11PM-7:30AM. MUST HAVE HOTEL NIGHT AUDIT OR FRONT DESK EXPERIENCE TO BE CONSIDERED. Nestled among the city's finest shopping ... suites. The Colonnade Hotel is known for its attentive service and unique guest offerings, including Boston's...and receipts are secured * Maintain presence at the Front Desk at all times during the… more
- Sunrise Senior Living (Arlington, MA)
- …entry, if applicable. + Perform other administrative duties pertaining to the resident move-in process. ** Front Desk and Bistro Areas** + Keep desk and entry ... of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of...day. + Ensure that another team member covers the front desk when stepping away to complete… more
