- Cognizant (Boston, MA)
- **About the role** As a Healthcare Customer Service Collections - Self-Pay you will make an impact by assisting our clients' customers with their ... outstanding balance accounts to secure payment while providing exceptional customer service and maintaining positive customer...High school diploma or GED . Minimum one year collections experience in healthcare working with patients… more
- Cognizant (Boston, MA)
- About the Role As a Healthcare Customer Service Collections Rep, you will make an impact by assisting our clients' customers with their outstanding ... or GED *At least 1 year of healthcare collections experience *Strong customer service skills, especially in managing challenging conversations. *Clear… more
- Tufts Medicine (Boston, MA)
- …care. In addition, this role focuses on performing the following Customer Service duties: Guides the patient through the healthcare system and works to ... position functions as a key communicator. Promotes company's commitment to superior customer service . Proactively and reactively seeks appropriate solutions to… more
- Tufts Medicine (Stoneham, MA)
- …and facility in learning new applications. 2. Excellent interpersonal and customer service skills including excellent interpersonal and telephone skills. ... data entry, and operates office equipment. An organizational related support or service (administrative or clerical) role or a role that focuses on support… more
- Tufts Medicine (Melrose, MA)
- …and facility in learning new applications. 2. Excellent interpersonal and customer service skills including excellent interpersonal and telephone skills. ... data entry, and operates office equipment. An organizational related support or service (administrative or clerical) role or a role that focuses on support… more
- Athena Health Care Systems (Marlborough, MA)
- …pride in their dedication. We are not only committed to delivering high-quality care and customer service to our patients and their families, but we also aspire ... coinsurance receivables. + Maintains and follows up on all applied income collections . + Completes Medicaid redeterminations when applicable. + Back-up for the… more
- Beth Israel Lahey Health (Burlington, MA)
- …difference in people's lives.** Under the managerial oversight of the Manager of Customer Service and Director of Executive - International Health the Specialty ... initiation and coordination, claims submission, fee schedule maintenance, denials and customer service for hospital and professional billing. Essential… more
- Cardinal Health (Boston, MA)
- …preferred + 0-2 years in a consultative environment role such as sales, customer service or marketing preferred + Excellent phone, written, and in-person ... (TM) is a leading provider of single-use device (SUD) collections , reprocessing, and recycling services in the United States....single point of contact and proactively work to resolve customer or service -related concerns to drive program… more
- Fenway Health (Boston, MA)
- …are acknowledged and valued. Preferred Qualifications: + Successful customer service background + Previous experience in healthcare or medical office ... thePer Diem Patient Services Coordinatorplays a key role in delivering exceptional customer service to all patients and visitors. Responsibilities include… more
- Atrius Health (Quincy, MA)
- …banking, billing or end of the day reconciliation) with direct patient or customer service delivery required; healthcare setting preferred. * Working ... cash handling and end-of-day balancing procedures is preferred. *_SKILLS_* * Demonstrated customer service and recovery skills, strong verbal, written and… more
- Beth Israel Lahey Health (Boston, MA)
- …activities. Monitors and reviews action plans. Oversees patient satisfaction surveys and customer service . 6. Has the responsibility to lead and support ... have significant implications for the management and operations of the organization. 5. ** Customer Service :** Ability to lead operational initiatives to meet or… more
- Beth Israel Lahey Health (Burlington, MA)
- …of immediate work group by offering ideas, identifying issues, and respecting team members. ** Customer Service :** Ability to provide a high level of customer ... and procedures when necessary. 4. Collects co-payments from patients at point-of- service . Coordinates billing tickets for office visits and services following… more
- Boston University (Boston, MA)
- …working in a customer service environment with heavy customer /patient interaction; prior experience in healthcare private practice office, hospital, ... in working as part of a team within the Group Practice Model ensures excellent customer service for both patients and students. This position strives to make… more
- Beth Israel Lahey Health (Boston, MA)
- …immediate work group by offering ideas, identifying issues, and respecting team members. + ** Customer Service :** Ability to provide a high level of customer ... and procedures when necessary. + Collects co-payments from patients at point-of- service . Coordinates billing tickets for office visits and services following… more
- Beth Israel Lahey Health (Boston, MA)
- …immediate work group by offering ideas, identifying issues, and respecting team members. + ** Customer Service :** Ability to provide a high level of customer ... and procedures when necessary. + Collects co-payments from patients at point-of- service . Coordinates billing tickets for office visits and services following… more
- Cardinal Health (Boston, MA)
- …independently and take ownership of assigned responsibilities + Excellent communication and customer service skills + Familiarity with Oncology, Radiation, and ... on a series of clinical and administrative processes that healthcare providers utilize to capture, bill, and collect patient... providers utilize to capture, bill, and collect patient service revenue. The revenue cycle shadows the entire patient… more
- Tufts Medicine (Lowell, MA)
- …providers in relation to documentation requirements for services. Promote excellent customer service . Identify and communicate problems and/or opportunities to ... role focuses on activities related to revenue cycle operations such as billing, collections , and payment processing. In addition, this role focuses on performing the… more
- Intermountain Health (Boston, MA)
- …support. (eg, electronic health records, registration, scheduling, billing and collections , lab and pathology, radiology, picture archiving and communications ... technologies, enterprise resource planning, workforce scheduling, time and attendance, customer relationship management) + The staff Analyst is responsible for… more
- Beth Israel Lahey Health (Burlington, MA)
- …and exceeding the needs of our customers and consistently adheres to our customer service standards. + Participates in departmental and/or inter-departmental + ... Skills, Knowledge & Abilities: Leadership Qualitites including: + Strong interpersonal and customer service skills + Excellent discretion and ability to problem… more
- Vitra Health (Braintree, MA)
- …KPI's on a consistent basis + Auditing, Log collections + Foster culture of customer service and commitment to quality care. + Serve as a brand ambassador ... resource to other team members + Provide high quality customer service to both clients and caregivers...+ High volume scheduling experience preferred + Experience in healthcare scheduling or home health scheduling preferred + Fluency… more