- BC Platforms (Somerville, MA)
- …execute commercial strategies for key pharma and biotech accounts Establish long-term account plans and nurture strategic client relationships Act as a trusted ... new and existing markets Research complex organizations to tailor solutions to specific customer needs and pain points Create compelling use cases and tactical plans… more
- ISC2 (Boston, MA)
- …that empowers all of our successes. Learn more. **Position Summary** The Manager , Customer Success & Account Management leads the team responsible for ... expansion. You will be accountable for the performance of the Customer Success Account Managers and for aligning fulfillment operations with organizational… more
- UKG (Boston, MA)
- …their unique needs and challenges. **About the Role:** We are seeking a dynamic and strategic Customer Account Manager to join our team. In this role, you ... **About You:** **Basic Qualifications:** * 2+ years successful experience in account management, sales, customer success , ERM or a related field, with a… more
- NTT America, Inc. (Boston, MA)
- …Potential: Whether 2 Years or 20, Discover Rewarding Journeys with Us!** The **Principal Customer Success Manager ** is an experienced and highly strategic ... advanced degree (MBA or equivalent) preferred. **Experience:** + 10+ years of customer success , account management, or related experience in a leadership or… more
- Acxiom (Boston, MA)
- The Consultant - Customer Success Manager (Adobe Practice) performs client relationship management, value measurement execution, and stakeholder engagement ... within consulting engagements. The Customer Success Manager supports client...templates and tools **QUALIFICATIONS** **Required** + 2-4 years of Customer Success or Account Management… more
- Acxiom (Boston, MA)
- The Consultant - Solution Customer Success Manager for Adobe Workfront (Adobe Practice) will serve as the primary advocate for client success , ensuring ... and measurement templates and tools **QUALIFICATIONS** Required + 2-4 years of Customer Success or Account Management experience in client-facing roles in… more
- Wilson Language Training (Boston, MA)
- Senior Customer Success Manager **Department:** ...and team succeed + 10+ years of experience in Customer Success , Account Management, or related ... is growing and is looking to hire a Senior Customer Success Manager . Our company...a true consultant to support overcoming challenges. + Monitor account health, usage trends, and key metrics to identify… more
- MongoDB (Boston, MA)
- …role will also be responsible for the direct leadership of the other Customer Success team members (CSMs) aligned to the account . This role will serve as the ... degree preferred with 1-2 years of management experience, preferably in a customer success or account management capacity + 12+ years relevant experience… more
- MongoDB (Boston, MA)
- …and Toyota, trust MongoDB to build next-generation, AI-powered applications. Individuals in the Customer Success Manager role have a passion for technology ... **Our ideal candidate will have** + 7+ years experience working in Customer Success , Account Management, Client Services or other similarly customer… more
- Cornerstone onDemand (Boston, MA)
- The Cornerstone Account Manager is responsible for fostering the overall relationship between Cornerstone and a book of our clients. By maintaining a strong ... relationship with our clients, the Account Manager ensures high levels of client...recommend software offerings aligned to business needs for the customer 's long-term success and further adoption of… more
- Forrester (Cambridge, MA)
- …Role:** As a member of Forrester's customer success organization, the Customer Success Manager is responsible for the engagement value delivered to ... and to share potential new enrichment opportunities. + Leverage support of the customer success specialist to ensure the largest impact on client engagement… more
- Renaissance (Boston, MA)
- …new business, customer renewals, cross-sell, and up-sell opportunities. The Account Manager II has meaningful sales experience and brings developing ... our actions, and grow and evolve. **Job Description** The Account Manager II is responsible for managing...renewal rates and strong collaboration with Customer Success partners and members of the Account … more
- Confluent (Boston, MA)
- …through the Skillbridge Program by the Department of Defense. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key role in ... driving customer success , retention, and subscription expansion within...account base that will grow usage, adoption, satisfaction, customer health, and likelihood to recommend Confluent + Deliver… more
- Cengage Group (Boston, MA)
- …. Location: Remote or Hybrid (Territory-Based) **ABOUT THE ROLE** As a Manager , Customer Success , you will play a dual ... experience **What You'll Need:** + 3+ years of experience in customer success , account management, or educational consulting + Strong understanding of… more
- Datavant (Boston, MA)
- …to realize our bold vision for healthcare. We are looking for an experienced Customer Success pro who thrives in a fast-paced environment. Customer ... for our customers. This role includes responsibilities for Customer Success outcomes (eg, value realization, ...customer stakeholders + Seasoned strategic program and project manager focused on connect the dots thinking that puts… more
- Amgen (Boston, MA)
- …patients. The professional we seek is a person with these qualifications. **Basic Qualifications ( Account Manager - Level 4)** Bachelor's Degree and 3 years of ... biotech or medical device industry or hospital sales experience **Basic Qualifications (Specialty Account Manager - Level 5)** Doctorate degree & 2 years of… more
- Dodge Construction Network (Boston, MA)
- … growth and retention + Develop relationships with existing clients that allow the Account Manager to uncover potential customer dissatisfaction early + ... Account Manager Location: Remote, United States...solving and determining the path to value for each customer . The customers will primarily be small to medium… more
- Casella Waste Systems Inc. (Charlestown, MA)
- ## Position Summary The Strategic Account Manager fosters and maintains relationships with new and existing business accounts by delivering excellent account ... + Communicates monthly profit and loss \(P&L\) impacts by customer account according to budgeting and forecasting...create sales opportunities and expand the company's reach\. **_Senior Manager :_** Has a minimum of 8\-10 years of progressively… more
- Merck (Boston, MA)
- **Job Description** Join our Animal Health Division as a Senior Corporate Account Manager supporting strategic, corporate-level relationships with major industry ... complex accounts, ensuring seamless implementation and measurable outcomes. + Monitor account performance and satisfaction; translate customer insights into… more
- Forrester (Cambridge, MA)
- …at work. Join us and build an extraordinary future. **About This Role:** The Sales Account Manager is a highly motivated sales professional with a passion for ... what's right by our clients and each other. Our success is driven by curiosity, courage and customer...and orchestrating account penetration strategies. The Sales Account Manager anticipates client needs; understands what… more
