- Capital One (Cambridge, MA)
- …years in customer -facing roles, acting as a trusted advisor to senior security and IT leaders.Deep technical understanding of cybersecurity principles, data ... Senior Manager, Customer Trust & Field...with self-service access to relevant security, privacy, and compliance information. Customer Engagement: Act as a trusted technical … more
- Capital One (Cambridge, MA)
- …across Capital One Software including: Product, Engineering, Marketing, Operations, Finance, Customer Success and others to identify opportunities to drive ... Sales Representative - Capital One Software (Remote)Ever since our first credit card customer in 1994, Capital One has recognized that technology and data can enable… more
- Parallel Fluidics, Inc (Boston, MA)
- …engineering and manufacturing teams to align processes with company goals. Provide technical expertise to support customer inquiries and product development ... Senior Micro Injection Molding Engineer About the Role...dynamic work environment where your contributions directly impact our success . Opportunities to work on cutting-edge technologies in life… more
- Posh AI (Boston, MA)
- …Shape Strategy & Roadmap : Align roadmap priorities with company goals, customer needs, and technical constraints. Clearly communicate and defend trade-offs ... The Role We're looking for a Senior Product Manager to own the vision, strategy,...the strategic driver of the Knowledge Management System-its roadmap, success metrics, and long-term evolution. Define the Vision :… more
- LinearB, Inc (Boston, MA)
- …remote in the Boston, MA office. Responsibilities Partner with teams across Sales, Customer Success , Marketing, Finance and Product to analyze needs and deliver ... thinker with strong technical acumen to join our team as a Senior Revenue Operations Business Analyst. This role is ideal for someone who blends deep… more
- Capital One (Cambridge, MA)
- …a comprehensive understanding of ontologies and optimized data modelsLeverage customer insights to influence priorities and roadmap development while advocating ... in complex problems or systems, and utilizing data effectively to define success metrics and measurable outcomesUtilize balanced judgment in decisions about risks of… more
- Confluent (Boston, MA)
- …One Team. One Data Streaming Platform. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a trusted ... Sales, Product, Services, Support and Training teams to drive technical success . + Identify customer ...present periodic customer reviews, including analysis of technical health and operational performance, to Confluent senior… more
- MongoDB (Boston, MA)
- …and Toyota, trust MongoDB to build next-generation, AI-powered applications. Individuals in the Customer Success Manager role have a passion for technology and ... candidate will have** + 7+ years experience working in Customer Success , Account Management, Client Services or...or with another internal MongoDB team members, advising the customer on strategies to optimize their technical … more
- Acxiom (Boston, MA)
- The Consultant - Solution Customer Success Manager for Adobe Workfront (Adobe Practice) will serve as the primary advocate for client success , ensuring ... work, and measurement templates and tools **QUALIFICATIONS** Required + 2-4 years of Customer Success or Account Management experience in client-facing roles in… more
- Confluent (Boston, MA)
- …Program by the Department of Defense. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a trusted ... Sales, Product, Services, Support and Training teams to drive technical success . + Identify customer ...present periodic customer reviews, including analysis of technical health and operational performance, to Confluent senior… more
- Autodesk (Boston, MA)
- …team of 100+ employees responsible for Consulting Delivery, and contribute to overall customer success and adoption + Develop and execute against regional ... of >$80M, and successful adoption of Autodesk solutions + Engage with senior customer executives to demonstrate Autodesk thought leadership, cocreate strategic… more
- Pegasystems (Waltham, MA)
- …You Are:** You are a technical leader with a passion for customer success , team development, and operational excellence. You thrive in fast-paced ... Senior Manager of Technical Support Engineering...are met. * Partner with Product Management, Engineering, and Customer Success to align on account health… more
- Amazon (Boston, MA)
- Description We are seeking an exceptional Senior Product Manager Technical to join our Alexa AI Product team, where you will be at the forefront of ... with world-class scientists, engineers, and cross-functional teams to translate complex technical capabilities into delightful customer experiences. The position… more
- Amazon (North Reading, MA)
- …fun. Amazon Robotics (AR) seeks a talented and motivated Sr. Supply Chain Systems Technical Program Manager (TPM) to join the Robotics Supply Chain (RSC) team. The ... RSC. The TPM will be the single-threaded leader for RSC ERP systems, developing technical solutions that scale to growth and solve challenges. The TPM will own the… more
- DataRobot (Boston, MA)
- …high-impact post-sales technical engagement. As a key member of the Customer Success leadership team, the VP partners cross-functionally with Account ... + Lead the evolution of AI Technical Success to support new product offerings, emerging customer...and scale a multi-regional team of AISMs (I-III) and senior managers, fostering a culture of accountability, innovation, and… more
- Fujifilm (Boston, MA)
- **Position Overview** The Senior Technical Support Engineer, MI - I (Tier 1) provides highly visible remote technical support across our product lines for ... with peers and other team members when working on more complex technical issues. + Effectively documents cases throughout the process of troubleshooting the… more
- Chewy (Boston, MA)
- **Our Opportunity:** The HR Systems & Solutions team is seeking an experienced ** Senior Technical Program Manager (TPM)** to join the Service Delivery ... This is a highly visible position that calls for creativity, analytical capabilities, technical proficiency, and the skill to persuade individuals at every level of… more
- Coinbase (Boston, MA)
- …patterns and is able to sustain Critical User Journey performance in alignment with customer demand. *What you'll be doing (ie. job duties):* * Drive the strategy ... across cloud, networking, storage, and compute platforms, driving highly technical and cross-functional outcomes * Partner cross-functionally with engineering,… more
- Stratasys (Waltham, MA)
- Customer Success Manager Location: Waltham, MA, US Job...CRM/data tools is a plus. + Willingness to travel to customer sites as needed. _This is a senior ... manufacturing and supply chains, and improve patient care. **Software Customer Success Manager** . This role is...It is ideal for someone who enjoys combining strategic customer engagement with technical fluency-and who wants… more
- Proofpoint (Boston, MA)
- …college degree in a business area, technical area or equivalent + Demonstrate customer success principles and the rationale for the related behavior + Must ... our growing field services team. The mission of the Customer Success Manager is to ensure that...a fast-paced environment that demands interaction with enterprises at senior levels, as well as with technical … more
