- Boxford Animal Hospital (Boxford, MA)
- …their special companions. More about the Role Reporting into the Practice Manager , the Client Service Representative (CSR), provides an exceptional experience ... Essential Responsibilities Leads practice opening and closing procedures per Practice Manager instructions and practice procedures. Ensures all public areas are… more
- Main Street Bank (Marlborough, MA)
- …and transaction processing. Adapts to various roles, including operating a Customer Service desk , lobby window, or drive-up services, as needed. Maintains ... Type Full Time Salary Range $21.50 - $23.00 Hourly Job Category Customer Service Description Title: Personal Banker I FLSA Status: Non-Exempt Employment Status: Full… more
- Applause (Framingham, MA)
- …for global innovators like Google, Microsoft, PayPal, Starbucks, Vodafone, and BMW. As a Service Desk Manager , you will lead our global Service ... experience in IT management, with a strong focus on service delivery, team leadership, and process optimization. This hybrid...of our user base on a global scale. The manager will report to the Director of Information Technology,… more
- Red River (Lexington, MA)
- …others; you seek to make those around you successful. **We are seeking a seasoned** ** Service Desk Delivery Manager ** **to lead the delivery of managed ... The ideal candidate is a dynamic leader with deep expertise in IT Service Management (ITSM), ITIL best practices, and hands-on experience with ServiceNow.** **Key… more
- GovCIO (Boston, MA)
- …on-going issues and mitigate future issues + Reports all activities and observations to the service desk manager and assists in finding resolutions to all ... **Overview** GovCIO is currently hiring for a Service Desk Analyst - Team Lead...Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on +… more
- Marriott (Boston, MA)
- …Front Office in the absence of the Front Office or Assistant Front Office Manager . **Ensuring Exceptional Customer Service ** * Provides services that are above ... Type** Management **Bonus Eligible:** Y **JOB SUMMARY** Assists the Front Office Manager in administering front office functions and supervising staff on a daily… more
- Marriott (Boston, MA)
- …all areas of the Front Office in the absence of the Front Office or Front Desk Manager . * Supports daily Front Desk shift operations. **Supporting Progress ... Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Strives to ensure guest and employee satisfaction and achieve the… more
- Public Consulting Group (Boston, MA)
- …conducting root cause analyses, classifying severity, and planning resolutions. + Work alongside the Service Desk Manager to ensure tickets are routed and ... marital, civil union, or domestic partnership status, past or present military service , citizenship status, family medical history or genetic information, family or… more
- Hilton (Boston, MA)
- …of it all\! **Job:** _Guest Services, Operations, and Front Office_ **Title:** _Assistant Manager \- Front Desk \- DoubleTree Suites by Hilton Boston \- ... An Assistant Front Office Manager is responsible for assisting in the direction...in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. **What will I be doing?**… more
- Cayuse Holdings (Boston, MA)
- **Overview** **_JOB TITLE:_** Service Desk Agent **_CAYUSE COMPANY:_** Cayuse Commercial Services **_LOCATION_** Remote (M-F 8am-5pm EST) **_SALARY:_** ... $15.00-$17.00 **_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt The Service Desk Agent provides customer ...one year + Paid Time Off **Reports to: Delivery Manager ** **Working Conditions** + Professional remote office environment. +… more
- HealthFitness (Cambridge, MA)
- …**Harvard Recreation** , managed by **HealthFitness** , is seeking a proactive and customer- service -driven **Lead Front Desk Attendant** to join our team on ... the absence of management. + Support the Assistant Membership Manager with onboarding of Front Desk staff,...skills to drive member retention and deliver meaningful customer service in a heavy customer-facing role. Ensure all guests,… more
- Ophthalmic Consultants of Boston (Danvers, MA)
- …and Strategize: Partner with the Revenue Cycle Supervisor and Regional Business Manager to align front desk performance with organizational goals. Participate ... believe that exceptional patient care starts at the front desk -and so does leadership. As the Front Desk...and ongoing skill development, ensuring consistency and excellence in service . + Communicate and Collaborate: Act as the main… more
- TEKsystems (Boston, MA)
- …systems support in the public sector. Key Responsibilities + Collaborate with the Solution Desk Manager to assess and improve help desk operations for ... service and support within a similarly complex environment. + Proficiency with service desk tools and best practices, particularly ServiceNow. + Strong… more
- Omni Hotels (Boston, MA)
- …+ Process guest check-ins and check-outs according to Omni's Moments of Service and Standard Operating Procedures + Empathetically listen to guest inquiries and ... operations. + Previous luxury hotel experience is required. + Customer service oriented, ability to multi-task, detail orientation, and excellent organizational… more
- Cambridge Health Alliance (Cambridge, MA)
- Receptionist/Front Desk **Requisition Number:** 740 **Location:** CHA Cambridge Hospital **Work Days:** Monday thru Friday 8a-4:30p **Category:** Clerical and ... * Does not wait for someone to approach the desk , initiates contact with each person as he/she enters...issues. * Under the general supervision of the Office Manager , responsible for performing a wide range of administrative/receptionist… more
- Beth Israel Lahey Health (Chestnut Hill, MA)
- …including greeting, check-in, scheduling and medical assisting while delivering excellent service and contributing to the smooth flow of practice operations. Reports ... to the manager with input from assigned physicians, nurses or other...greeting, check-in, scheduling and medical assisting while delivering excellent service and contributing to the smooth flow of practice… more
- Marriott (Boston, MA)
- …and procedures, and report accidents, injuries, and unsafe work conditions to manager . Follow all company policies and procedures, ensure uniform and personal ... all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine… more
- Hannaford (Waltham, MA)
- …Supervise performance of all duties and responsibilities of all front-end and service desk /kiosk associates as assigned by Manager of Customer Service * ... policy. * Assign fixed activities to front end and service desk /kiosk associates during idle periods as...being aware of customers' actions and behavior. Report to manager or security any abnormal behavior. * Secure front-end… more
- Marriott (Boston, MA)
- …High school diploma or GED; 3 years experience in the guest services, front desk , housekeeping, or related professional area. OR * 2-year degree from an accredited ... or related major; 1 year experience in the guest services, front desk , housekeeping, or related professional area. **CORE WORK ACTIVITIES** **Supporting the… more
- Extra Space Storage (Stoneham, MA)
- …, Key Holder or Key Carrier, Retail or Shift Supervisor, Sales Lead, Customer Service Team Lead, Customer Service Manager , Retail Associate, Store Associate, ... The **Store Manager ** oversees the daily operations of one or...Off** accrued throughout the year, increasing with years of service + **Generous 401(k) match with Traditional and/or ROTH… more
