- Tata Consultancy Service Limited (Canton, MA)
- …*L1/L2/L3 support for critical applications *Deriving & driving SLAs in terms of operational metrics as agreed *Auditing of the service levels in terms ... of the incidents *Weekly connect with the SMEs on the service performance *Collaboration with Infra team on infra related issues *Analyzing BRDs & finalizing the… more
- Clearway Health (Brockton, MA)
- …to deliver top-tier patient care. You will have a strong focus on customer service , serving as a pillar in reshaping both patient care and business excellence. It ... nurturing valuable sales accounts. It is all about blending top-notch patient service with outstanding business performance, making it a one-of-a-kind and essential… more
- Vertex Pharmaceuticals (Boston, MA)
- …impact on cleanroom spaces, provide technical support and strategy for return to service cleaning, testing, and GMP release of the facility Support the generation of ... presentation of metrics to site leadership and management review forums. Maintain team dashboards for assigned programs. General Quality Support Serve as standing… more
- SavageX (Braintree, MA)
- …training and immediate feedback to store team around our customer service model, performance expectations and overall operational standards. Collaborate with ... floorsets and expectations. Serve as a resource for general product knowledge, operational compliance and global communication to all team members. Maintain… more
- TD Bank Group (Boston, MA)
- …products and services to Customers and/or refer them to appropriate team member or internal Bank partners, while ensuring a positive Customer experience Requires ... of the team , supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of… more
- Re:Build Manufacturing (Boston, MA)
- …enable the business to scale efficiently. Own the P&L and lead the team to make solid operational and financial decisions to meet production, sales, income, ... family of industrial and engineering businesses combining enabling technologies, operational superiority, and strategic M&A to build America's next generation… more
- Williams-Sonoma (Natick, MA)
- …to connect with customers, sell the lifestyle of the brand and provide exceptional service . You will execute and uphold operational standards to protect the ... description, we still encourage you to apply. About the Team Our mission is to enhance the quality of...quality, shareholders, integrity, and corporate responsibility. Overview of the Lead , Stock/Fulfillment role You will model and coach on… more
- Abby Care (Boston, MA)
- … service coordination. You will manage a diverse, cross-functional, international team across operational specialties, drive operational efficiency, and ... of experience in operational leadership roles, preferably in healthcare, logistics, or service delivery. You've led remote and local teams, and you know how to… more
- Deloitte (Boston, MA)
- …internal initiatives and sales opportunities, including the creation of industry perspectives, lead generation materials, and proposals The Team Our Regulatory & ... Senior Consultant, Regulatory Reporting Our Deloitte Regulatory, Risk & Forensic team helps client leaders translate multifaceted risk and an evolving regulatory… more
- Topsort (Somerville, MA)
- …with a focus on measurable outcomes and business impact. Proven ability to lead operational change, build collaborative partnerships, and unite teams around a ... all channels, and bring tools to measure the experience. Lead and scale up a high-performing CX team...ensuring all employees understand the importance of delivering exceptional service . What (we think) you need to be successful… more
- Victra (Needham Heights, MA)
- …profits, we are looking for you! As a Retail Technology Manager for Victra, you will lead a team of Sales Consultants, sell to meet quota, ensure operational ... and Coaching sales teams. Providing ongoing sales training and support for your team to exceed sales, retention, quality, and service objectives. Daily funnel… more
- Boston University (Boston, MA)
- …as required by BU's schools and colleges. Maintain updated documentation and records. Lead and review impact and results of operational procedures, and make ... responsible for the development, design and documentation of centralized operational processes related to all aspects of online program... solutions to gain buy-in as applicable. Ensure the team compositions align with strategic goals and with the… more
- Boston Public Health Commission (Boston, MA)
- …Division Director will work with Bureau leadership to establish strategic goals for HIV/STI services and will lead the strategic planning and monitoring of those ... as well as preparing grants and various reports. Clinical Quality Management (CQM) Team : Ensures that funded Ryan White services adhere to established HIV… more
- Tatte (Boston, MA)
- …an industry-leading catering business. The Catering District Manager/Culinary Leader will lead a multi-unit field catering team , and multi-city catering ... kitchens / management teams. Summary of Responsibilities: Provides operational leadership to the catering organization that aligns with Tatte's brand purpose,… more
- Bar Louie (Foxboro, MA)
- …efforts of team members. Demonstrate a culture of ethical conduct, safety, and compliance Lead team to work in the same way and hold others accountable to ... stoves, grills, hoods, coolers, freezers, etc., are in proper operational condition and are cleaned regularly. Ensure that all...compliance with Company and Health Department standards. Support and lead your team on all Local/State/Federal and… more
- sweetgreen (Boston, MA)
- Our Restaurant Managers (Assistant Coaches) lead our team members! We call our Assistant Managers, Assistant Coaches. They are our most valuable ingredient - the ... team is led by a great leader. You lead enthusiastically, with a focus on exceptional customer ...service , past, present, or future, in the uniformed services of the United States (military or veteran status),… more
- Michaels Stores, Inc. (Weymouth, MA)
- Store - BOS-WEYMOUTH, MA Lead the operational processes to deliver sales and profits while protecting our assets. Provide a well merchandised and well in-stock ... store by leading and supporting inventory management processes. Lead a team of well-trained team...deliver a customer centric shopping experience. Deliver friendly customer service . Major Activities Assist Store Manager in planning and… more
- Santander Holdings USA Inc (Boston, MA)
- …compliance with network operator rules, and alignment with industry best practices. Lead operational risk oversight to support end-to-end implementation of ... Journey Starts Here: Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus… more
- American Eagle Outfitters (Wrentham, MA)
- Job Description YOUR ROLE As the full-time Sr Store Team Leader, you are the CEO of your store! You are an entrepreneurial-minded business owner who takes pride in ... your store. You are passionate about developing a strong team through effective coaching and training, you are a...strategic decisions to drive your business, you consistently deliver operational excellence and your store is always rocking AEO… more
- Jones Lang LaSalle IP, Inc. (Boston, MA)
- …and part-time concierge team members. Train, coach, and motivate the team to deliver best-in-class service . Ensure adherence to company policies, procedures, ... and performance standards. Hold team members accountable for consistent service delivery....lead by example, foster a supportive and collaborative team culture, and are energized by contributing to a… more
