- MongoDB (Boston, MA)
- …success plan + Work on strategic internal projects to help build the Customer Success program; our expectation is that anyone in this role has strong ... MongoDB to build next-generation, AI-powered applications. Individuals in the Customer Success Manager role have a passion...in this role you will:** + Work as a strategic advisor to your customer providing them… more
- EDB (Boston, MA)
- …+ Partner with EDB's sales, marketing, product, engineering, and customer success teams to align and activate strategic alliance initiatives. + Provide ... compliance controls, and observability. For more information, visit www.enterprisedb.com The ** Strategic Alliances Senior Manager** will lead EDB's efforts to… more
- Ricoh Americas Corporation (Boston, MA)
- ** Strategic Senior Technology Specialist** Position Profile The Strategic Senior Technology Specialist is responsible for executing the core equipment ... and basic services strategy within assigned Strategic and Enterprise accounts, in collaboration with the Client Executive. **Key Responsibilities** + Partner with… more
- Pegasystems (Boston, MA)
- …client's success . **Picture Yourself at Pega:** Picture Yourself at Pega: A Senior Customer Success Manager is responsible for maintaining and ... **What You've Accomplished:** A proven customer satisfaction and revenue driver. The Senior Customer Success Manager leverages data and relationships to… more
- Chewy (Boston, MA)
- …, identifying key touchpoints and implementing feedback mechanisms to drive satisfaction and strategic success . + **Analyze customer feedback, pain points, ... **Opportunity:** Chewy is seeking a ** Senior Program Manager, Voice of the Customer...program verticals. This role is responsible for improving the ** customer experience** through strategic partnerships, structured program… more
- Sanofi Group (Cambridge, MA)
- **Job Title:** Senior Director, Radioligand Therapy Delivery and Customer Service **Location:** Cambridge, MA **About the Job** Sanofi Oncology is pioneering the ... therapy, we are seeking a **US/Global Director, Radioligand Therapy (RLT) Delivery & Customer Services** . This strategic leader will be responsible for… more
- Lumen (Boston, MA)
- …media, and marketing campaigns. You will work closely with our sales, marketing, and customer success teams to identify and interview our customers and craft ... world and shape the future. **The Role** As the Senior Lead Customer Stories Manager, you will...and key messages + Collaborate with sales, marketing, and customer success teams to align customer… more
- Amazon (Boston, MA)
- …AWS best practices developed over thousands of engagements to work backwards from the customer strategic objectives, help design the customer cloud journey, ... customer outcomes. You will earn trust at all levels of the customer organization and identify strategic opportunities, cloud use cases, establish roadmaps… more
- Sallie Mae (Newton, MA)
- …something. For students, for future generations, for the future of education. ** Senior UX/UI Designer, Customer Experience** **What You'll Contribute** Are you ... problems through innovative technology solutions? Are you passionate about customer strategy, digital design, and creating seamless experiences across platforms?… more
- Siemens (Boston, MA)
- …and motivated individual to lead the sales team for one of our largest global strategic accounts, r eporting directly to the Senior Vice President, EDA Global ... are not limited to the following activities: + Building and maintaining high-quality customer relationships at the senior and executive leadership level +… more
- Trellix (Boston, MA)
- …national strategic solution providers. + Solid understanding and demonstrated success with channel strategy and its relationship to overall sales success ... **_Job Title:_** Senior Partner Marketing Manager **About Skyhigh Security:** Skyhigh...drive awareness, enablement, and demand generation in support of strategic priorities across all routes-to-market including Resellers, Distributors, Cloud… more
- Philips (Cambridge, MA)
- …revenue growth through continuous improvement initiatives. + Develop leadership capabilities in senior customer success team members, ensuring alignment with ... As a Customer Success Manager - Government, you...enhance product innovation and service excellence, lead and develop senior team members to align with the company's long-term… more
- Amazon (Boston, MA)
- …that educate customers, engage AWS partners, and deliver measurable business results. Success requires strategic vision, project management skills, and the ... more agile, and innovate faster. We're seeking an experienced Senior Event Marketing Manager to join the Global Events...ability to influence global stakeholders. This strategic role requires deep marketing expertise to drive audience… more
- Amazon (Boston, MA)
- …internal events; analyze data to inform strategy; and, communicate results to senior leadership. You'll balance strategic planning with tactical execution while ... Description AWS is seeking a Senior Event Marketing Manager to join our Global...will lead key AWS internal leadership events, which are strategic global gatherings designed to unite our internal audience,… more
- Medtronic (Boston, MA)
- …in a more connected, compassionate world. **A Day in the Life** POSITION DESCRIPTION: The Senior Customer Success Manager will be a key member of the ... Medtronic RST Customer Success and Field Service Organization. The Senior ...provide data-driven insights to the commercial teams. + Establish strategic Hugo (TM) RAS Program reviews with customers and… more
- Proofpoint (Boston, MA)
- …are adept at designing and executing account plans that maximize Proofpoint's sales success and ensure high customer satisfaction. The role requires skilled ... People. **The Role and the Team** **Department Overview** The Strategic Accounts- Finserv group leads Proofpoint's sales and account...people who work here are the key to our success . We're a customer -focused and a driven-to-win… more
- Dell Technologies (Hopkinton, MA)
- …career and make a profound social impact as a **Strategy and Research Senior Consultant** on our ** Strategic Business Development Team** in **Hopkinton, ... experience in both qualitative and quantitative research methodologies + Demonstrated success in influencing senior stakeholders and driving cross-functional… more
- Pfizer (Cambridge, MA)
- …the franchise's strategic direction. This position will report to the Senior Director of Data Science & Analytics within Pfizer's Oncology Commercial Analytics ... **Role Summary:** The Senior Manager of Data Science & Analytics supporting...predictive modeling, and statistical analytics, to drive insights into customer behavior, market trends, and product performance. + **Secondary… more
- Lumen (Boston, MA)
- …us as we digitally connect the world and shape the future. **The Role** As Senior Lead Analyst Relations Manager, you will collaborate with the Senior Director ... for managing the company's visibility and influence among analysts who impact customer decisions. This role involves both internal and external activities, requiring… more
- Forrester (Cambridge, MA)
- …us and build an extraordinary future. **About This Role:** As Vice President, Customer Success , the successful candidate is responsible for managing aspects of ... from their Forrester relationship. This individual develops and leads the organization's customer success strategy and manages the overall performance of people… more