- Commonwealth Care Alliance (Boston, MA)
- …Applicants are considered for positions without regard to veteran status, uniformed service member status, race, color, religion, sex, national origin, age, ... 011520 CCA-Customer Service * Be a resource for CCAs members...and health plan questions. * Respond and effectively triage member phone calls to accurately route to appropriate area.… more
- American Airlines (Boston, MA)
- …airport security identification display areas (SIDA), if applicable + Ability to exercise excellent member service skills + Ability to perform in a service ... with American Airlines Credit Union members, which is key in understanding member needs and recommending appropriate products and services to fulfill those needs.… more
- Fallon Health (Worcester, MA)
- …care and is continually rated among the nation's top health plans for member experience, service , and clinical quality. We believe our individual differences, ... and/or survey calls to members or providers. Handles confidential patient/ member information. Uses strong verbal communication skills and demonstrates excellent… more
- Fallon Health (Worcester, MA)
- …person for member grievances and appeals, which includes, educating the member and/or member representative about the grievance/appeal, gathering all ... is continually rated among the nation's top health plans for member experience, service , and clinical quality. We believe our individual differences, life… more
- East Boston Neighborhood Health Center (Revere, MA)
- …position includes a schedule of Monday-Friday from 8 AM-5 PM. As a Customer Service Representative , you'll have the opportunity to develop your communication and ... Center Join our dynamic team as a Contact Center Representative ! We are looking for someone friendly and hard-working,...in both English and Spanish (preferred), with superior customer service skills. As a member of our… more
- Insight Global (Hanscom AFB, MA)
- …origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic ... directed by the contractor site lead and/or the Senior Security Representative Review, track, and monitor security clearance processing activities with appropriate… more
- Tufts Medicine (Boston, MA)
- …in to the call center and dispatch these calls out to the appropriate service and/or staff member . Receives and transfers calls to appropriate personnel. ... patient care. In addition, this role focuses on performing the following Customer Service duties: Guides the patient through the healthcare system and works to… more
- Tufts Medicine (Boston, MA)
- …in to the call center and dispatch these calls out to the appropriate service and/or staff member . Receives and transfers calls to appropriate personnel. ... functions as a key communicator. Promotes company's commitment to superior customer service . This position is responsible for the ongoing and uninterrupted flow of… more
- Amazon (Boston, MA)
- …their industries by positioning Amazon Web Services (AWS) as the Generative AI service provider of choice? Do you love building new strategic and data-driven ... proposition - Gather customer input and experiences enabling our service team to innovate on behalf of our customers...plans through to launch. You will become an active member of the account teams, helping them scale to… more
- Humana (Boston, MA)
- …calls that may require the use of an interpreter or TTY service . May originate calls from leads. Understands department, segment, and organizational strategy ... Information** + Any Humana associate who speaks with a member in a language other than English must take...Home/Office associates' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office associates must meet… more
- Amazon (Boston, MA)
- …to deliver on customer projects. - Gather customer input and experiences enabling our service team to innovate on behalf of our customers. A day in the life ... plans through to launch. You will become an active member of the account teams, helping them scale to...with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws… more
- ASM Research, An Accenture Federal Services Company (Boston, MA)
- …relocation services; pet care; health and wellness coaching; housing assistance; legal service referrals; single service member services; lodging; military ... to about 4.7 million persons or "participants," which includes military service members, their families, and eligible civilians at locations worldwide. Services… more
- Fallon Health (Milford, MA)
- …care and is continually rated among the nation's top health plans for member experience, service , and clinical quality. We believe our individual differences, ... seeks to establish telephonic and/or face to face relationships with the member /caregiver(s) to better ensure ongoing service provision and care coordination,… more
- Medtronic (Boston, MA)
- …territory locations in this office-based role. **A Day in the Life** **As a Service and Warranty Remote Sales Representative ,** you will play a key role ... a more connected, compassionate world. **A Day in the Life** Surgical Innovations US Service and Warranty Portfolio Sales **Bring your sales talents to a leader in… more
- Fallon Health (Worcester, MA)
- …care and is continually rated among the nation's top health plans for member experience, service , and clinical quality. We believe our individual differences, ... Twitter and LinkedIn. **Brief Summary of Purpose:** The Senior Provider Relations Representative serves as primary liaison for operational matters between FCHP and… more
- Point32Health (Watertown, MA)
- …collaboratively with the member and/or the member 's authorized representative and must demonstrate superior customer service and benefit interpretation ... field **Experience** + Required (minimum): 2-4 years' experience as a customer service or member services representative in health care or insurance +… more
- Atrius Health (Quincy, MA)
- …calls related to various appointment and medical care needs. The Patient Service Representative plays an integral role as a member of the patients care team ... diversity. **Job:** **Practice Support Staff* **Organization:** **Internal Medicine* **Title:** *Patient Service Representative I- Remote- IM Dept.- Quincy, MA*… more
- Vitesse Systems (Clinton, MA)
- …vacationer checking email as they fly across the world to a US military service member sharing critical observations across the battlefield, the ability to ... WORK ENVIRONMENT: The work environments characteristics described here are representative of those a Team Member encounters...here are representative of those a Team Member encounters while performing the essential functions of this… more
- Commonwealth Care Alliance (Boston, MA)
- …Applicants are considered for positions without regard to veteran status, uniformed service member status, race, color, religion, sex, national origin, age, ... and care coordination to a defined panel of CCA member 's needs. The panel of members will be comprised...providers around medical, chronic disease, behavioral health and long-term service and support needs, and the provision (with support)… more
- CVS Health (Boston, MA)
- …Summary** CVS Aetna has an opportunity available for a full time Customer Service Representative in the Employee Assistance Program (EAP) team. This role ... manner. + Taking inbound calls and or chats from members. + Connect member with additional and appropriate benefits / external resources. + Supporting members with… more