- Rocket Software (Boston, MA)
- …where people truly BELIEVE in what they're doing!** **Job Description Summary:** The Senior Customer Success Manager is an experienced team member within ... can help us engage with and delight our Mobius Customers. As a Customer Success Manager with Content and Mobius specialty, you will work cross-functionally… more
- Siemens Digital Industries Software (Boston, MA)
- …with a strong passion for customer success and expansion. As a Senior Customer Success Manager , you will join our rapidly growing company and play ... of the Mendix platform in order to exceed our revenue goals. The Customer Success Manager will work closely with Account Executives to establish and… more
- Rocket Software (Boston, MA)
- …**Job Description Summary:** We are looking for a customer centric, motivated and positive Customer Success Manager to join our Customer Success ... Management team. As a Rocket Customer Success Manager , you work cross functionally to engage and optimize our customer interactions and assisting our… more
- Verint Systems, Inc. (Boston, MA)
- …growth opportunities. Learn more at www.verint.com . **Overview of Job Function:** The Sr. Customer Success Manager (Sr. CSM) is a strategic role that ... or equivalent experience + Minimum of 7-10 years of experience in a customer -facing role focused on Customer Success + A strong sense of urgency to perform… more
- Cleo (Boston, MA)
- ** Customer Success Manager ** Remote Cleo is a cloud integration technology company focused on business outcomes. Every day, we ensure that each one of our ... over recent years. **What You Will Be Doing** + Uphold Cleo's Customer Success strategy and processes ensuring that 100% of interactions are accurately recorded… more
- Schrodinger (Cambridge, MA)
- We're looking to hire a ** Customer Success Manager ** to join us in our mission to improve human health and quality of life through the development, ... with excellent organizational skills + A customer -service oriented deployment manager who's passionate about helping drive user success **What you'll… more
- Trellix (Boston, MA)
- **_Job Title:_** Customer Success Technical Program Manager **About Trellix:** Trellix is the cybersecurity company transforming security operations with ... health and adoption operations within the Customer Success Organization **The Opportunity** The Technical Program Manager...efficiency. Reporting to the Director of Customer Success Programs, the Technical Program Manager will… more
- Autodesk (Boston, MA)
- …ID #** 24WD81816 **Position Overview** Reporting to the Vice President of Customer Success Design (CSD), the Senior Business Manager , Customer Success ... + Track and communicate organization OKRs + Lead the PMO for the Customer Sucess Design portfolio **Minimum Qualifications** + 10 + years of demonstrated … more
- allego (Waltham, MA)
- …growth year after year How you'll make a difference: Allego's curious and self-driven Customer Success Managers have a direct impact on Allego's growth. As a ... celebrate your customers' success as if it is your own! Our Customer Success team is collaborative, energizing, and fast paced, and our CSMs take pride in… more
- Zoom (Boston, MA)
- …+ Experience working with global enterprise level customers and have B2B SaaS customer success experience + Experience in technology solution implementations + ... you'll proactively manage relationships for enterprise-level customers, ensuring ongoing success by understanding motivators, strategic goals, and business outcomes.… more
- Zoom (Boston, MA)
- …'s desired business outcomes, developing key performance indicators (KPIs) and working with Customer Success partners to exceed these. + Being proactive to ... or Account Management roles with a proven record of success . + Experience working in the world of Internal...products to market, and having a track record of success with this + Experience and knowledge of the… more
- FranklinCovey (Boston, MA)
- …experience + FranklinCovey client admin or facilitator experience. + Sales or Customer Success Manager experience. Location-specific compensation: California ... to develop the processes and tools needed for the customer success function and client engagement process...role + Basic Qualifications of a Mid-Market Account Client Success Manager - + 3+ years of… more
- FranklinCovey (Boston, MA)
- …or consulting experience or certification. + Leadership experience + Sales or Customer Success Manager experience. Location-specific compensation: California ... and institutions. To learn more, visit franklincovey.com . **Title:** Enterprise Client Success Manager **Division & Department:** Enterprise Client Success … more
- Staples (Framingham, MA)
- …**Staples is business to business.** You're what binds us together. Our customer service team supports our company through their confidence, knowledge, and ... commitment to our customers. We're passionate about understanding customer needs, finding solutions that fit their business and...business goals and requests from Sales + Overseeing escalated customer issues **What you bring to the table:** +… more
- DuPont (Marlborough, MA)
- …developed by Client or Client's Engineer). + Partner with the Pilot Coordinator and Customer Success Manager to order membrane elements, spacers, and ... and/or Engineering Firm for all process-related questions or issues. + Partner with the Customer Success Manager who will be the point of contact for the… more
- Cardinal Health (Boston, MA)
- …**_contributes to Cardinal Health_** The Clinical Manager for our Gastroenterology (GI) Customer Success team is responsible for leading the Customer ... specific objectives defined by the VP of Customer Success . In this role, the manager will be held primarily accountable for the overall direction and… more
- Confluent (Boston, MA)
- … to join our Public Sector Professional Services team under the Customer Success organization. As an Engagement Manager you will assure Customer ... as an important Professional Services contact for our key customers the Engagement Manager is a long term, relationship based, customer facing role. Besides… more
- KPMG (Boston, MA)
- **Business Title:** Senior Specialist, User Success Manager **Requisition Number:** 114494 - 40 **Function:** Advisory **Area of Interest:** **State:** MA ... Advisory. KPMG is currently seeking a Senior Specialist, User Success Manager in Deal Advisory and Strategy...+ Minimum three years of recent experience in a customer success , user support, or client service… more
- Vaco (Boston, MA)
- …2020. For more information, visit pivotpointconsulting.com. **Description** : The Client Success Manager (CSM) oversees multiple client engagements; ensuring PPC ... team + Identify business development opportunities and collaborates with the Account Manager and Client Executive + Assist with the development of methodology,… more
- HealthEdge Software Inc (Boston, MA)
- …users + Collaborate with key customer stakeholders including but not limited to: Customer Success , Product, and Engineering + Represent the voice of customers ... **Overview** ** Manager , Customer Support** **Position Overview:** The...+ Bachelor's Degree or5+ years relevant professional experience in Customer Success / Support Operations + Exceptional… more