- Home Depot (Perth Amboy, NJ)
- …the GM to manage relationship with #3PL onsite delivery or transportation agent for all outbound loads, review transportation carrier performance with transportation ... at all impacted levels). + Ability to work a flexible schedule. Ability to be on- call at various times.. Must be able to work weekends and holidays. + Must be… more
- City of New York (New York, NY)
- …literature and education materials. The Call Center is seeking to hire a Call Agent . The Call Agent will be responsible for providing customer ... birth certificates and/or death certificates in person, online or via mail. The Call Agent will also guide customers on how to check the status of orders… more
- City of New York (New York, NY)
- …literature and education materials. Position Summary: The Customer Information Representative- Call Agent will communicate effectively on the telephone and ... LIST ARE ELIGIBLE TO APPLY. Division/Program Summary: The DOHMH Call Center delivers enhanced customer service to the people...receive calls from Medical Providers to inform the agency's Call Center of reportable illnesses and diseases such as… more
- EchoStar (Roseland, NJ)
- …**What You'll Do:** + Position and sell products/services to new and existing customers + Assess customer needs and offer the best solution + Bounce back from ... challenging calls and stay focused on long-term goals + Manage time effectively while engaging with customers and handling data entry + Provide exceptional customer service to build and maintain relationships **What's in it for You:** + **Career Growth:**… more
- ManpowerGroup (Bedminster, NJ)
- …is seeking a Call Center professional to join their team. As a Legal Call Center agent , you will be part of the Court Order Compliance group supporting ... abilities, which will align successfully in the organization. **Job Title:** Call Center Support- Legal **Location:** Bedminster, NJ **What's the Job?** +… more
- Guardian Life (New York, NY)
- …impact of agentic AI initiatives, including improvements in self-service adoption, call avoidance, and agent performance. + Multi-Functional Collaboration: ... and ethical behavior of autonomous agents. + Understanding AI Agent Impact: Oversee the entire life cycle of an...Impact: Oversee the entire life cycle of an AI agent , including planning, tooling, memory management and feedback loops.… more
- Sedgwick (Newark, NJ)
- …Work(R) Fortune Best Workplaces in Financial Services & Insurance Licensed Auto Insurance Agent **_Schedule:_** Monday - Friday 9:00 AM - 5:30 PM **Central time (for ... the most innovative insurance operations in the industry. As an Inbound Customer Service Agent - Auto Insurance for the leader in electric vehicle sales, you will… more
- Atlantic Health System (Florham Park, NJ)
- …1. High School Diploma or equivalent. Preferred: 1. Associates or BA preferred. 2. Call center experience or the equivalent working in a high call volume ... environment. At Atlantic Health System, our promise to our communities is; Anyone who enters one of our facilities, will receive the highest quality care delivered at the right time, at the right place, and at the right cost. This commitment is also echoed in… more
- ADP (Parsippany, NJ)
- …+ Analyzes client issues to determine if resolution can be found on initial call or if second level support is required. + Supports and installs upgrades and ... assists in all technical problems (ie performance, security, etc.) for the ADP supported products. + Effectively troubleshoots, replicates and develops workarounds for client issues. + Documents and communicates the results to the client and/or Corporate… more
- conEdison (New York, NY)
- …and apply cyber security best practices, required. + Strong understanding of call routing, IVR, speech recognition, agent assist, analytics, reporting, and ... omnichannel capabilities, required. + Experienced in integrating cloud-based contact center platforms with CRM, ticketing systems, and custom enterprise applications, required. + Experienced in designing RESTful APIs and integrating with third-party services… more
- Google (New York, NY)
- …achieve very meaningful results in the real world. Some examples include the customer agent built for large call center environments, to fast food ordering ... handled by our Food AI agent . The team is transforming how enterprises connect with customers through the power of AI. We also offer unique experiences for team… more
- Cognizant (Bridgewater, NJ)
- …automation, and analytics use cases to elevate customer experience, optimize agent performance, and enable intelligent call deflection and real-time ... through the integration of Google Cloud's AI-powered tools-including Dialogflow CX, Agent Assist, and CCAI Insights-with leading CRMs (eg, Salesforce), CCaaS… more
- Guardian Life (New York, NY)
- …RPA (attended & unattended bots), process automation, streamlining workflows, improving agent performance, and reducing Average Handling Time (AHT). + Call ... RPA (attended & unattended bots), process automation, streamlining workflows, improving agent performance, and reducing Average Handling Time (AHT). + Call… more
- Northwell Health (New York, NY)
- …part being imaged. Ensures proper coil positioning. Transmits cases to on- call Radiologist through use of Tele-Radiology system. 4.Administers intravenous (IV) and ... that there are no contraindications to administration of the IV contrast agent . Calculates contrast dose based on patient's weight. Performs venipuncture of the… more
- Research Foundation CUNY (New York, NY)
- …by the Director + Maintain and update worksite and internship descriptions + Call and/or visit worksites regularly to ensure compliance with funder requirements and ... society's most pressing challenges. RFCUNY serves as a fiscal agent and works closely with all the CUNY campus...of agreements where RFCUNY is named as a fiscal agent ; setting up award accounts; preparing sub-awards and assisting… more
- Research Foundation CUNY (New York, NY)
- …Associate Program Director is also responsible for facilitating or delivering programs that call for their level of expertise in music production, with expertise in ... society's most pressing challenges. RFCUNY serves as a fiscal agent and works closely with all the CUNY campus...of agreements where RFCUNY is named as a fiscal agent ; setting up award accounts; preparing sub-awards and assisting… more
- Impact Fire (Pequannock Township, NJ)
- …This position reports to the Fire Alarm Manager or their designated Agent . The Technician will be responsible for providing inspections, installations, and service ... goals assigned by the Fire Alarm Manager or designated Agent . + Learn applicable fire protection codes and obtain...inspection, and servicing codes. + Ability to participate in on- call rotation. + Ability to perform physical activities outlined… more
- Amerlux (Oakland, NJ)
- …and target design influences, lighting designers, architects and etc. + Actively call on decision makers and promote Amerlux to spec Amerlux through testing, ... mock-ups, and account network of owners; as well as call on architect and lighting designers who focus on...solutions based on presentations and work closely with the agent partners in education their sales force on Amerlux… more
- PSEG (Newark, NJ)
- …tuition reimbursement, and generous paid time off. More than 13,000 people already call PSEG their work home, taking pride in providing safe, reliable service to ... engagement initiatives as well as act as a change agent /consultant when needed. + This position is the lead...disability and need assistance applying for a position, please call ### or email ###@pseg.com. If you need to… more
- Duolingo (New York, NY)
- …, you can expect to move quickly, prototype boldly, and experiment often! Video Call Area As a software engineer in the Video Call Area, you'll ... by chatting with Lily (https://www.youtube.com/watch?v=MMFST3TFsF4) , a real-time conversational agent . You'll combine cutting-edge AI with playful design to quickly… more
