- Amazon (Austin, TX)
- …for core retail technologies in state of the art physical grocery stores. As an IT Support Assoc II, you will follow documented knowledge base articles and use ... will utilize voice and agent chat for live one-on-one support as well as web portal for lower severity...guidance, perform a variety of duties, including: - Troubleshoot IT equipment used in Amazon Fresh Stores - Troubleshoot… more
- SHI (Austin, TX)
- …the technology you need to thrive - in our offices or yours.** **Job Summary** The Service Desk Analyst II provides both Level 1 and Level 2 technical support ... proud to be a $15 billion global provider of IT solutions and services.** **Over 17,000 organizations worldwide rely...and are developing a deeper technical specialization within the service desk environment. This position is hybrid… more
- Cayuse Holdings (Austin, TX)
- …customer support or IT support . + Experience with ServiceNow IT Service Management System. + Experience in a technology support organization. + ... **Overview** **Job Title:** Senior Service Desk Agent **Cayuse Company:** Cayuse...and Apple suite of applications. + Administration of ServiceNow IT Service Management System (for example … more
- Cayuse Holdings (Austin, TX)
- **Overview** The Service Desk Agent provides customer ...IT support . + Experience with ServiceNow IT Service Management System. + Customer ... and Apple suite of applications. + Administration of ServiceNow IT Service Management System (for example ...High school diploma or GED required. + Experience preferred Service Desk or Customer Service … more
- CompuCom (Austin, TX)
- …for a Service Desk Technician to join our team. Our Service Desk Support Agents coordinate, diagnose, and troubleshoot incoming employee calls ... standard operating procedures and customer service guidelines relating to remote IT support + Provide support for PCs, laptops, printers, cell phones,… more
- TEKsystems (Austin, TX)
- …OS + Office 365 + Active Directory Job Description: Client is looking to hire a Service Desk Analyst. Team is currently growing in size due to higher call volume ... are not limited to: + Phone, email, and chat support + Networking support (DNS, DHCP, TCP/IP,...Windows based devices + Solving a wide variety of IT issues as the first point of escalation for… more
- Growth Ortho (Austin, TX)
- …include scheduling procedures and office appointments, reception, bookkeeping and other clerical support duties with emphasis on customer service . This position ... Orthopaedic Specialists of Austin is hiring a full-time Front Desk Associate for our Registration department in Austin, TX. As a Front Desk Associate… more
- Jefferson Dental and Orthodontics (Austin, TX)
- …Do you want to be a part of our life changing team?! Our Front Desk team members, otherwise known as Patient Concierges, provide 5 star patient experience, serving ... also cross-trained on basic back office functions to help support the 5-star patient experience. What You'll Do +...patient experience. What You'll Do + Provide excellent customer service to patients + Be the first impression welcoming… more
- Amazon (Austin, TX)
- …also often engaged to solve systemic problems based on the deep operational knowledge of the service desk and the overall business. About the team We are a small ... array applications, and infrastructure running smoothly? We're seeking a talented and versatile Support Engineer to join our dynamic and fast moving team to … more
- Motion Recruitment Partners (Austin, TX)
- …building company. The role involves a mix of hands-on technical work and customer support . Responsibilities include resolving service desk issues such as ... IT Field Tech Austin, Texas **Onsite** Contract $32/hr...accounts through Active Directory and Azure. You will also support users in a Microsoft Office 365 environment. This… more
- Concentrix (Austin, TX)
- …Media Support Specialist onsite in Austin provides high-touch concierge level help desk and case management support for select advertisers or users on social ... WILL DO IN THIS ROLE** As a Social Media Support Specialist, you will: + Ensure all service...thinking + Maintain broad knowledge of client products and/or service + Act as a help desk … more
- Deloitte (Austin, TX)
- …for this role ends on 7/12/2025. Responsibilities/Here is What You Will Do: Deal Desk Support , Contracting and Negotiations + Assist with deal desk ... Training Support + Maintain knowledge of core professional services ( IT , Managed Services, Outsourcing) and product offerings to continue supporting contracting… more
- Whirlpool Corporation (Austin, TX)
- …be a remote role. This role is responsible for providing a differentiated service experience where technical support is provided in the installation, diagnosis, ... the desired customer experience. **Your responsibilities will include** + Support Consumer Service Analytics as analyst enabling...+ Work for extended periods of time at a desk + Converse using a headset. A headset will… more
- ISC2 (Austin, TX)
- …and end-user escalations. This position serves as the **primary escalation point** for the Service Desk and is expected to lead in issue resolution across ... for maintaining and improving the core internal systems that support day-to-day IT operations across the enterprise....+ Serve as the primary escalation point for complex Service Desk incidents and requests, including user… more
- The LEGO Group (Austin, TX)
- …web site or need assistance completing the application process, please contact the HR Service Desk at ###. Please note, these communication channels should be ... use the APPLY NOW button above or below. BRINGING IT TO LIFE "The reason LEGO(R) exists is because...assistance completing the application process, please contact the HR Service Desk at 1.###, option #3. Please… more
- SHI (Austin, TX)
- …technical issues, and collaborates with both internal and external stakeholders, including Service Desk Analysts and Account Managers. Key duties include ... to enhance personal and professional growth. + Mentor and train lower-tier engineering and service desk employees. + Document work and contribute to a global… more
- Texas State University (San Marcos, TX)
- …+ High school diploma or equivalent. + Experience in an administrative support role within an office environment. + Demonstrated ability to manage day-to-day ... operations, provide clerical support , and assist with departmental functions. + Familiarity with...Job Description The Administrative Assistant manages the department's front desk operations, serving as the first point of contact… more
- NTT America, Inc. (Austin, TX)
- …to resolve escalated tickers in unique and complex client environments. + Coaches Service Desk , Operations Centre, and L3 teams offering technical expertise and ... service level agreement (SLA) and focuses on forth-line support for escalated incidents and requests with a high...of the IT industry and standards for IT service management. + Advanced experience in… more
- SHI (Austin, TX)
- …requires expertise in supporting customers in Managed Services + Service desk or other related technical support experience + Foundational, Associate, and ... and today we're proud to be a $15 billion global provider of IT solutions and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach… more
- Iron Mountain (Austin, TX)
- …software asset management with system integration. + Industry Knowledge: Familiarity with B2B services, IT service management, help desk , Service Now, ... understand client requirements and challenges, and develop comprehensive technical and service solutions that align with their business objectives. Maintain a… more