- Point32Health (Canton, MA)
- …**Job Summary** Under direction of the Director, Customer Experience , the Customer Experience Program Manager is responsible for helping all ... understand, and meaningfully improve, the experiences our customers have with us. The Customer Experience Program Manager is a high-impact role which… more
- Point32Health (Canton, MA)
- …for leading two heavily regulated annual survey programs and strategic improvement initiatives. The Customer Experience Program Manager is key role on ... Summary** Under direction of the Director, Customer Experience (CX), the CX Measurement & Improvement Program...in customer -centricity, the CX Measurement & Improvement Program Manager will work collaboratively with cross… more
- Lumen (Boston, MA)
- …the future. **The Role** Lumen's Experience Team is seeking an experienced Program Manager to support Lumen's company-wide Executive Engagement Program . ... Programs + Creative thinking and a passion for innovation in Marketing, Customer Experience and Program strategies to drive revenue and improved CX… more
- Amazon (Boston, MA)
- …and changing environment. To support the evolution of the AWS customer experience and/or Customer Solutions Manager discipline, you are expected to ... Education space by paving the way for innovation through customer advocacy? Do you have the program ...'s mission? Amazon Web Services (AWS) is seeking a Customer Solutions Manager (CSM) to come join… more
- Acosta Group (Boston, MA)
- …Paid Time Off (PTO) program **Description and Requirements** Position Title: Senior Customer Manager - KEN'S For Human Resources Use: Job Code: 100459 ... **Senior Customer Manager - KEN'S** **General Information**...Degree Bachelor of Science Degree Other (Or Equivalent Work Experience ) Experience Requirement: A minimum of five… more
- Celestica (Boston, MA)
- … Business Unit General Manager 2 leads a team of multiple Global Customer Business Unit Directors, Global Program Managers, and Commercial Managers to manage ... must deal with complex and controversial negotiations, problem resolution, and project/ program implementations all while doing this in an ever changing competitive… more
- Amazon (Boston, MA)
- …thought leadership, business case development, realizing customer benefits, and successful program completion experience - 7+ years of customer -facing ... more agile, and innovate faster. AWS is seeking a Customer Solutions Manager (CSM) to help customers...want you to be passionate about delivering a great customer experience , and contributing to a team… more
- Celestica (Boston, MA)
- …team of one or more global program managers or directors for a large strategic customer , or customer group. The Global Accounts General Manager 1 has the ... and execution. + Coordinates & hosts regular (as needed) program tracking or business meetings with the customer...within the local existing Health and Safety guidelines **Typical Experience ** + Twelve plus years of relevant experience… more
- allego (Waltham, MA)
- As an Allego Customer Success Implementation Manager , you will be at the forefront of our customer journey, playing a pivotal role in ensuring the successful ... platform for new customers. You are a seasoned project manager with a strong customer -centric mindset and...and best practices based on lessons learned and evolving customer needs. Requirements + Proven experience (5+… more
- Confluent (Boston, MA)
- …One team. One Data Streaming Platform. Data Connects Us. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key role in driving ... duty service members who are enrolled in the Skillbridge program or are looking for a Skillbridge internship only....financial aspects of their business relationship with Confluent + Experience with the sales discovery process and customer… more
- Textron (Wilmington, MA)
- …and leading internal dry runs prior to the event\. -Working closely with the customer 's Program Manager \(s\) and communicating program progress both ... ** Program Manager ** **Description** **_About This Role_**...or similar discipline required\. * 8 years of relevant experience , including 2 years of Program Management… more
- General Motors (Boston, MA)
- … data and trends to identify risks, opportunities, and areas for improvement in the customer experience . + Advocate for customer needs and insights across ... We are seeking a highly strategic and results-oriented **Sr. Manager , Head of Customer Success** GM Energy...Quality to ensure efficient issue resolution and a consistent customer experience . **Additional Job Description** **Your Skills… more
- Amazon (Boston, MA)
- …members of the rapidly growing Customer Success COE. As the Partner Customer Success Development Manager , you will lead on content creation, including ... technology services - MBA or advanced degree - Understanding of enterprise customer success delivery models - Experience building partner enablement programs… more
- Pegasystems (Boston, MA)
- …teams globally to deliver next-generation solutions that redefine what's possible in customer experience . **Picture Yourself at Pega:** Step into the future ... Senior Manager of Specialist Solutions Consulting - Customer...**What You've Accomplished:** + 10+ years of progressively responsible experience in customer service solutions, with at… more
- Haleon (Boston, MA)
- …these required skills to achieve our goals: + Bachelor's degree + 5+ years of Customer Supply Chain or Logistics leadership experience + Experience with ... that include order management, outbound warehouse activities, freight movement and customer receiving practices. + Experience in replenishment, forecasting and… more
- Philips (Cambridge, MA)
- …team of clinical and technical resources for each project, to ensure the successful customer experience and guided by the statement of work. **This position will ... Your role as a Customer Project Manager will be to...the right fit if:** + Minimum 5 years' related experience in project management, construction or engineering, preferably managing… more
- Teledyne (Salem, MA)
- …with engineering, operations, quality, finance, contracts and sales team members. The Program Manager is responsible for delivering product on time and ... that wins. **Job Description** We are presently seeking a highly dynamic ** Program ** ** Manager (PM)** responsible for managing a complex, multi-million dollar… more
- GovCIO (Boston, MA)
- **Overview** GovCIO is currently hiring for a Lead Program Manager . This position is located at Hill AFB, UT and will be a remote position. **Responsibilities** ... budgets and financial terms/conditions of contract. Acts as primary customer contact for program activities, leading ...from technical, manufacturing and administrative areas. + The Lead Program Manager (LPM) serves as the overall… more
- Chewy (Boston, MA)
- **Our Opportunity:** Chewy is looking for a **Senior Program Manager - Delivery Experience New Verticals** to join our exciting and fast-paced Supply Chain ... new delivery options. The primary focus of a Senior Program Manager in this role is to...into new markets, new businesses, delivery options, and improve customer experience in existing programs. + Scope… more
- Wolters Kluwer (Waltham, MA)
- …here. (https://youtu.be/OZ2kSzAaXK4?si=sDgZ7DZUbMnBddMq)** **What We Offer: ** The **Technology Project & Program Manager - Product Owner** role offers growth ... **What You'll be Doing:** As the **Technology Project & Program Manager ** , you will help us...Scrum Alliance) + Exposure to simulation/virtual reality products + Experience in contributing to customer -facing communication plans,… more