- Applied Materials (Gloucester, MA)
- …Responsibilities** + Deliver specialized New Product Introduction (NPI) technical training both in-house and at customer locations, requiring domestic and ... systems. + Demonstrate knowledge and understanding of the Global Technical Training organization and operations, as well... customer relationships and selling GTT products, analyze customer issues and needs to identify future training… more
- iCIMS (Boston, MA)
- **Job Overview** The SVP of Customer Support will lead our global Technical Support , Customer Training , and Community teams with a mandate to ... model. **Qualifications** + 15+ years of progressive leadership experience in global customer support or technical services roles. + Proven track record… more
- Cengage Group (Boston, MA)
- …Supervisory position will be responsible for the successful day-to-day operations of the Customer Technical Support team located in Independence, KY. **What ... a leader on critical product development and issue resolution calls and support sessions. + Communicate/assist management team with information that is critical to… more
- Confluent (Boston, MA)
- …Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop strategies ... roll up your sleeves and dig in to help address customer issues alongside Confluent Technical Support Engineers and Core Engineering. **What You Will… more
- Confluent (Boston, MA)
- …Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop strategies ... roll up your sleeves and dig in to help address customer issues alongside Confluent Technical Support Engineers and Core Engineering. **What You Will… more
- Highmark Health (Boston, MA)
- …to ensure solution alignment to enterprise goals and standards + Perform technical analysis and provide insights to support decision-making across various ... and implementing technical solutions, as well as providing general production support , meeting defined scope, target dates and budgets with minimal or no… more
- Ryder System (Boston, MA)
- …(http://ryder.com/job-applicant-privacy-policy) ._ **Job Description** : **Summary** The Maintenance Technical Support Coordinator IV position is responsible ... knowledge to the maintenance team, including OEM provided information, internal technical training , technical bulletins, infoCenter and other sources… more
- Amazon (Boston, MA)
- …cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed ... the best value and service from AWS? AWS Enterprise Support , Technical Account Managers (TAM) support...role, but rather an opportunity to be the principal technical advisor and 'voice of the customer '… more
- Ferguson Enterprises, LLC. (Lynn, MA)
- …+ Assist in developing training curriculum and materials as directed by the Training & Technical Support Manager + Assist with filing warranty claims ... customer interactions + Provide outside field service customer support on job sites + Develop... support phone calls most days + Provide Technical Training in-person and virtually + Ability… more
- Amazon (Boston, MA)
- …cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed ... the best value and service from AWS? AWS Enterprise Support , Technical Account Managers (TAM) support...role, but rather an opportunity to be the principal technical advisor and 'voice of the customer '… more
- Amazon (Boston, MA)
- …cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed ... the best value and service from AWS? AWS Enterprise Support , Technical Account Managers (TAM) support...role, but rather an opportunity to be the principal technical advisor and 'voice of the customer '… more
- MKS Instruments Inc (Wilmington, MA)
- …and Service Technicians, fostering their technical proficiency. + Field Support (As Needed): Potentially participate in on-site customer installation and ... Day in Your Life at MKS: As a Sr. Technical Support Engineer at MKS, you will...Develop and maintain comprehensive technical documentation, including technical memos, service bulletins, and high-quality training … more
- Amazon (Boston, MA)
- …cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed ... of AWS services and Generative AI solutions. As a Technical Account Managers (TAM) in AWS Enterprise Support...offers you the opportunity to serve as the primary technical advisor and 'voice of the customer '… more
- M&T Bank (Boston, MA)
- **Overview:** The Senior Executive Technical Support Specialists are the face of technology when it comes to M&T's most senior Executives and Board of Directors. ... a minimum of 5 years' executive and endpoint user technical support experience, or in lieu of...and mobile device operating systems skills General to advanced technical skills Excellent customer service skills Experience… more
- SAIC (Hanscom AFB, MA)
- **Description** SAIC is seeking a highly motivated **Site Support Technical Specialist** to join our Cloud One team on a 24/7 support desk. The selected ... to customer with hardware, software, and application problems including both customer telephone support as well as electronically submitted requests +… more
- Fujifilm (Boston, MA)
- **Position Overview** The Technical Support Engineer, MI - II (Tier II) handles remote technical support across our product lines for HCUS customers. The ... of the position is to be versed in primary support across our Synapse products, and the ability to...the ability and skillset to answer and facilitate incoming customer calls, effectively communicate with our customers, and document… more
- Amentum (Andover, MA)
- Amentum is seeking an **Administrative and Technical Support Specialist** . The AA independently accomplishes general or routine office administrative tasks. The ... tasks with minimal guidance and assistance. Depending on the customer office, some tasks can be more dynamic (ie,...DOD, DCSA, and local office policies and programs + Support the field office chief in scheduling + Correspondence… more
- Fujifilm (Boston, MA)
- … training classes, including onsite training , as needed. + Provide Customer Support Technicians with product technical updates and service process ... of products after they are released. Provide overall technical support and expertise on a specific...or products. This position will report to the National Technical Training and Communications Manager and act… more
- Fujifilm (Boston, MA)
- … training classes, including onsite training , as needed. + Provide Customer Support Technicians with product technical updates and service process ... support of products after they are released. Provides technical support and expertise on assigned product...background + Ability to develop curriculums and deliver structured training + Outstanding customer service + Ability… more
- Google (Cambridge, MA)
- …sessions to better understand business and technical needs. + Plan for customer events and launches, partnering with Support , Engineers, and Site Reliability ... in a customer -facing role working with stakeholders, driving customer technical implementations or transformation programs. + Experience supporting… more