- Red River (Providence, RI)
- …management in the field full-time for the project's duration for any given customer . The overall mission of residency services is to place consultants with required ... subject matter expertise onsite with the customer . The customer will direct their day-to-day...and loss of the practice as its own cost center . + Manage field operatives working at a full… more
- Avnet (Providence, RI)
- …for employment with Avnet and need special assistance or an accommodation to apply for a posted position contact our Human Resources Service Center at ###. ... suppliers and teammates realize the transformative possibilities of technology. Experience what's next at Avnet! **Job Summary:** Identifies opportunities for… more
- US Bank (Providence, RI)
- …+ High school diploma or equivalent + Typically, at least 18 months of customer service or related experience **Preferred Skills/ Experience ** + Effective ... excel at-all from Day One. **Job Description** Provides a high level of customer service by responding to telephone or email inquiries, requests, and problems.… more
- Kyndryl (Providence, RI)
- …+ Strong leadership and transformation skills. + Deep understanding of contact center technologies and customer experience strategies. + Experience ... experience (CX) transformation strategies. + Drive modernization of contact center technology platforms, including cloud-based CCaaS adoption and AI/ML… more
- Citizens (Johnston, RI)
- …issue - they'll want to tell friends or family about the service they received as a customer . As a Contact Center Specialist you will: + Field a variety of ... answers and support fast. Our customers rely on our Contact Center Specialists to help them understand,...throughout your day. + Help customers improve their banking experience and build customer relationships by recommending… more
- State of Massachusetts (Brockton, MA)
- …own and who are able to work, available for work and looking for a job. The Contact Center Supervisor is the first line expert in the areas of State and Federal ... and procedures for the filing of claims for unemployment insurance benefits. The Contact Center Supervisor provides technical assistance and training to staff on… more
- Humana (Providence, RI)
- …+ ** Experience as a Lead Solutions Architect involving large scale cloud contact center experience solutions implementation on Genesys cloud platform** + ... needs and develop architecture solutions and blueprints for the customer experience center platform solutions...Provide best practice recommendations and optimization opportunities within the contact center experience platform +… more
- Prime Therapeutics (Providence, RI)
- …the future of pharmacy with us. **Job Posting Title** Service Delivery Manager ( Contact Center ) **Job Description** The Manager Service Delivery is responsible ... driving medium and large-scale Member Operations client implementations and member experience /client relations in a consistent and effective manner. This position… more
- ASM Research, An Accenture Federal Services Company (Providence, RI)
- …Performs call follow-up and reporting as assigned. + Demonstrates outstanding customer service. + Demonstrates exceptional understanding of military culture and ... is maintained. + Acts as a clinical Point of Contact (POC) for the supervisors when indicated by business...+ 8 -- 15 years of relevant post-graduate work experience in counseling, social work, and mental health services.… more
- Citizens (Riverside, RI)
- …in the following areas: Fraud Analysis, Financial services industry, Customer service, and Contact center experience a plus + Team player with the ... a crucial part in safeguarding our customers and ensuring a best-in-class customer service experience in one of our most critical departments at Citizens. Our… more
- Lumen (Providence, RI)
- …be responsible for driving sales and business development efforts for our data center operator customer base. This role involves identifying and qualifying new ... data center market landscape, including trends, competitive dynamics, and customer needs. + **Solution Development:** Work with engineering and product teams to… more
- Brown University (Providence, RI)
- …combination of education and experience * Minimum five (5) years of professional experience in a public safety communications center , including at least three ... Department of Public Safety, the Manager will lead the Public Safety Communications Center . The Manager, Public Safety Communications Center , is responsible for… more
- Walgreens (Mansfield, MA)
- …Fulfillment Center **Company Indicator:** Walgreens **Employment Type:** **Job Function:** Customer Contact Center **Full Store Address:** 44 CABOT ... in the practice of pharmacy within the Micro fulfillment Center . Assists leadership in the team members performance of...to deliver a distinctive and delightful customer experience , including interpersonal habits (eg, greeting, eye contact… more
- Penske Automotive (Warwick, RI)
- …deliver extraordinary customer service experiences.** **POSITION INFORMATION:** The Contact Center Supervisor assists the Manager with employee development, ... with the business concepts, practices, and procedures of the Contact Center being able to lead and...a drug screen. Be a part of the best customer experience team in the automotive industry… more
- Walgreens (Mansfield, MA)
- …Lead, Fulfillment Center **Company Indicator:** Walgreens **Employment Type:** **Job Function:** Customer Contact Center **Full Store Address:** 44 CABOT ... issues and recommending and implementing improvements to resolve problems. + Experience providing customer service to internal and external customers,… more
- Cardis Furniture & Mattresses (Swansea, MA)
- Our Customer Service Representatives - Call Center associates are friendly, energetic individuals who provide quality service to our customers. Whether they're ... High school diploma or general education degree (GED) preferred but not required. Experience Prior retail customer service or retail experience preferred. more
- Walgreens (Mansfield, MA)
- …- $1,500 Sign On Bonus **Company Indicator:** Walgreens **Employment Type:** **Job Function:** Customer Contact Center **Full Store Address:** 44 CABOT ... experience in a retail, fulfillment or call centerenvironment. + Experience providing customer service to internal and external customers, including… more
- Guardian Life (Providence, RI)
- The Business Resource Center (BRC) is Guardian's advanced sales department, and we are seeking a Advanced Planning Consultant. We are an organization providing ... positively influence + Adapt to change + Collaborate Well with Others + Customer Focus + Demonstrate Initiative and Proactivity + Accountable for Results +… more
- Cardis Furniture & Mattresses (West Warwick, RI)
- …as computers, phones, photocopies and fax machines. Use of personal cell phone for customer contact and follow up and personal computer tablet for room ... knowledge and skills to provide customers with an unparalleled shopping experience . Responsibilities + Exceeding customer expectations by providing outstanding… more
- Coinbase (Providence, RI)
- …and automation. * Background in global-scale customer support or contact center technology. *Nice to haves:* * Experience in fintech, payments, or crypto ... the Director of Engineering and collaborate closely with Product, Data Science, and Customer Experience teams to define strategy, architecture, and execution for… more
