- CVS Health (Woonsocket, RI)
- …you will be responsible for the ideation, development, and launch of AI -driven Digital and IT solutions to improve, personalize and deepen engagement with ... You will have to opportunity to lead and influence AI -driven strategies that will elevate customer experiences across the...and operationalize work in flight. Reporting to a Senior Manager of Pharmacy Product Development, you will collaborate with… more
- CVS Health (Providence, RI)
- …Aetna Virtual Assistant to be activated. Your Aetna Virtual Assistant (YAVA) is a conversational AI bot that is the strategic replacement for the traditional IVR ... that are needed and ensuring it aligns with overall strategy and execution in the following areas: **Operational Readiness...to >30M calls per year + Liaison to Account Manager teams, Legal, Compliance, WFM, etc. + Marketing artifact… more