- Bank OZK (Little Rock, AR)
- …security incidents by coordinating and collaborating with the SOC (Security Operations Center), Help Desk , IT, Risk teams and LOBs to remediate identified risks ... by working closely with lines of business (LOB) to help identify top risks related to employees that may...Access Management Program efforts by serving as IDAM System Analyst and completes daily processing, upkeep, configuration, and operation… more
- GovCIO (Little Rock, AR)
- **Overview** GovCIO is seeking a Help Desk Analyst to support the Identity and Access Management (IAM) Program with the Department of Veterans Affairs (VA). ... The Help Desk Analyst supports the IAM Operations and Maintenance team by providing Tier 3 Help Desk and troubleshooting support to end users of the… more
- Robert Half Technology (Little Rock, AR)
- …issues to higher-level support personnel. + Document issues and resolutions in the help desk system. + Assist with onboarding/offboarding tasks such as account ... setup, hardware provisioning, and access revocation. + Maintain inventory records and assist in asset tracking and reclamation. + Support software installations and updates under supervision. + Provide guidance on IT policies and procedures to end users.… more
- Arkansas Children's (Little Rock, AR)
- …Network+ - CompTIA, Security+ - CompTIA **Description** 1. Monitors daily activity of Help desk Call Center activities to ensure good workflow. 2. Performs ... business tasks. Responsible for daily operations of the Service Desk (ie, answering calls, resolving 1st level support issues,...institution that cares for children." Linda - Information Systems Analyst "We are an organization of care, love, and… more
- State of Arkansas (Little Rock, AR)
- …related to data privacy, password policies, and state network access. Knowledge of help Desk ticketing systems such as ServiceNow, Zendesk, or similar. Skilled ... USER SUPPORT ANALYST Date: Oct 28, 2025 Req ID: 53839...Position Information Job Series:User Support - Career-path Classification:User Support Analyst Class Code:IUS01P Pay Grade:IST04 Salary Range:$54,924 - $89,613… more
- NTT America, Inc. (Little Rock, AR)
- …scheduled reports. **KNOWLEDGE & ATTRIBUTES** + Proven experience as data analyst , administrative tactician or similar experience with health and safety data ... + **Sitting:** The role primarily involves working at a desk , so the candidate should be able to sit...invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into… more
- Public Consulting Group (Little Rock, AR)
- …against documented specifications. + Build rapport and elicit problem details from help desk customers. + Prioritize and schedule incidents. Escalate incidents ... visit www.publicconsultinggroup.com . This role serves as a support desk agent who can manage requests in a fast-paced...Our support center empowers best practice education solutions that help schools better meet the needs of struggling students… more
- ASM Research, An Accenture Federal Services Company (Little Rock, AR)
- …administration and meeting multiple deadlines + Experience in customer service quality and/or help desk + Strong organization and time management skills + ... Experience with quality management program or training team + Experience with customer service applications + Experience with metrics reporting **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including… more
