- Travelers Insurance Company (Olympia, WA)
- … working with financial linkage models and Bayesian models is a plus. + Familiarity with customer experience domain and survey data is a plus. **What is a Must ... complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our… more
- Amazon (Seattle, WA)
- …community experience - Be an important contributor to the Customer Experience operations and will report to CX leadership Perks - Medical, Dental, Vision ... of CX Specialist at Twitch is multifaceted and crucial to the organization's customer experience strategy, as you will serve as the foundation and connective… more
- Coinbase (Olympia, WA)
- …autonomy and accountability, we expect you to have the following skills: * * Customer Support Data Experience : *Familiarity with data elements and processes ... and alignment. Attendance is expected and fully supported. The CX Analytics Engineering team bridges the gap between data...supporting successful Customer Support initiatives, including employee performance monitoring, workforce/staffing inputs,… more
- Coinbase (Olympia, WA)
- …of Coinbase's Enterprise Applications and Architecture org, responsible for building the customer experience platforms that streamlines the customer service ... and applications that improve the efficiency and effectiveness of CX agents. This helps resolve customer issues...customer satisfaction levels and a better overall compliant experience for our customers. * *Role*- You will be… more
- Celestica (Seattle, WA)
- …rapid business growth in a dynamic environment. This individual contributor reports to the Customer Experience ( CX ) organization and will be empowered and ... responsible for troubleshooting and resolving customer technical issues arising for Customers storage and server firmware/ software issues. The role is a technically… more
- Bristol Myers Squibb (Tacoma, WA)
- …patients. To meet the HCPs expectations, the TAS engages them with a differentiated Customer Experience ( Cx ) through deeper scientific dialogue on and ... BMS functions as needed to deliver an overall higher Customer Experience ( Cx ) - by...building and maintaining strong credibility with key customers, office staff , and others in the customer influence… more
- Bristol Myers Squibb (Seattle, WA)
- …patients. To meet the HCPs expectations, the TAS engages them with a differentiated Customer Experience ( Cx ) through deeper scientific dialogue on and ... BMS functions as needed to deliver an overall higher Customer Experience ( Cx ) - by...building and maintaining strong credibility with key customers, office staff , and others in the customer influence… more
- Amazon (Seattle, WA)
- …will advance applied data science best practices, leverage data and AI to drive customer experience ( CX ) improvements, and set new global standards for ... customer experience . This role requires you to work with a...conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and… more
- Amazon (Seattle, WA)
- …position will advance applied science best practices, leverage data and AI to drive customer experience ( CX ) improvements, and set new global standards for ... customer experience . This role requires you to work with a...conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and… more
- Amazon (Seattle, WA)
- …filters, product page) and reporting * Set up testing and experimentation to gain customer insights on CX improvements * Create reporting structure to track, ... stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all… more
- Amazon (Seattle, WA)
- …stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all ... understands elements of customers' photos and videos while preserving customer trust. This deep understanding powers search, organization, and...- 2+ years of end to end product delivery experience - 5+ years of technical product or program… more
- Comcast (Seattle, WA)
- …status, genetic information, or any other basis protected by applicable law. **Skills:** Customer Experience ( CX ); Sales Floor; Coaching; Sales; Store ... retail sales team in order to deliver a superior customer experience and achieve desired sales results....employee professional development. Collaborate with other store leaders and staff within and outside the functional team to create… more
- Amazon (Seattle, WA)
- …stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all ... to shape how thousands of builders create engaging shopper-facing CX . You will establish partnerships with leaders across organizations...our product suite. - Establish a voice of a customer mechanism to foster a customer obsessed… more
- Amazon (Seattle, WA)
- …we ensure solutions support business growth, faster content launches, and enhanced customer experience . Basic Qualifications - 8+ years of specific technology ... stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all… more
- Amazon (Seattle, WA)
- …stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all ... across Prime Video including but not limited to Ads CX , Ads Monetization, and Live Sports. At Prime Video,...Ads Monetization, and Live Sports. At Prime Video, you'll experience the benefits of working in a dynamic, entrepreneurial… more
- General Motors (Olympia, WA)
- …week, at minimum.** **The Role** The Group Product Manager Applied Analytics - Customer Care & Aftersales will manage analytics and data science engagements focused ... corporate targets. You will work cross-functionally with our partners in CCA, CX , IT and other functions to accelerate the adoption of data-informed decision-making.… more
- Coinbase (Olympia, WA)
- …product execution by creating leverage for Product Groups. The team strives to staff the highest and most critical company priorities across Coinbase. You will ... patterns and is able to sustain Critical User Journey performance in alignment with customer demand. *What you'll be doing (ie. job duties):* * Drive the strategy… more