- University of Washington (Seattle, WA)
- **Job Description** **UW MEDICINE IT SERVICES** has an outstanding job opportunity for a ** Service Desk Analyst ** ! **WORK SCHEDULE** + 100% FTE - 40 hours ... REQUIREMENTS** + Demonstrated experience and understanding of knowledge tools as applied to Service Desk operations + Must be able to participate in the Help … more
- Insight Global (Kent, WA)
- …Wilsonville, OR is looking for a Tier 1 Helpdesk Technician to join their Service Desk team. This role will be responsible for troubleshooting internal ... factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic...handling 20+ tickets/week - Great over the phone customer service -Must be able to stand for long periods… more
- GovCIO (Olympia, WA)
- **Overview** GovCIO is seeking a Help Desk Analyst to support the Identity and Access Management (IAM) Program with the Department of Veterans Affairs (VA). The ... Help Desk Analyst supports the IAM Operations and...Help Desk Analyst supports the IAM Operations and Maintenance team by... training documentation that is released to the Enterprise Service Desk (ESD)/Help Desk staff… more
- University of Washington (Seattle, WA)
- …Manager of Infrastructure and Operations, the primary focus of the Computer Support Analyst 1 position is providing customer support to ensure a highly available, ... professional development goals in coordination with management. The Computer Support Analyst 1 provides critical system administration and technical support that… more
- Humana (Olympia, WA)
- …channels such as the Security Incident email ( ###@humana.com ) and the IT Service Desk . **CASB (Cloud Access Security Broker) Responsibilities:** + Utilize CASB ... and help us put health first** The Senior Data Protection Security Investigations Analyst conducts level two triage of insider threat events including analysis of… more
- Insight Global (Seattle, WA)
- …3+ years of experience in IT that includes desktop, NOC, asset, and/or service desk experience, including experience troubleshooting in a complex IT environment ... Job Description The IT Operations Center (ITOC) Analyst will oversee complex network components and will...factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic… more
- ASM Research, An Accenture Federal Services Company (Olympia, WA)
- …Experience with project administration and meeting multiple deadlines + Experience in customer service quality and/or help desk + Strong organization and time ... of the quality monitoring program and quality assurance escalations for Service Delivery/Contact Centers. Creates, reviews, and finalizes quality documentation and… more
- Evolent (Olympia, WA)
- …solver + Basic knowledge of web development + Familiarity with JIRA Service Desk ticketing system/Confluence experience, Microsoft Azure - Application Insights ... Be Doing:** Evolent is seeking a dedicated Application Support Analyst to join our team. In this role, you...databases, SQL, XML, EDI/x12 transactions is preferred + Customer service experience is preferred To ensure a secure hiring… more
- Public Consulting Group (Olympia, WA)
- …To learn more, visit www.publicconsultinggroup.com . This role serves as a support desk agent who can manage requests in a fast-paced environment. The agent will ... the use of data-driven problem solving and case management. Our service professionals partner with internal and external stakeholders including clients, client… more